Talk Sonos Products

Hi There is a feature in Sonos AMP that disable RCA input when no input signal.It lead to an issue using microphone From a mix table as input. Its possible to use RCA input without Autodisabling option ?  

Received my Sub Mini yesterday. Installing it was a piece of cake. I connected it to my Playbar. Performed Trueplay. Heard no difference in TV sound, whether speak or music. Toggled Trueplay on and off. Heard a difference in sound of the Playbar, nothing from the Sub Mini. Toggled loudness on and off. Heard a difference in sound of the Playbar, nothing from the Sub Mini. Toggled Sub Mini on and off. No difference. Tried various combinations of these parameters. No difference. Tried all of this at 2 different locations; one underneath the Playbar and one abt. 3 meters away. No difference. Throughout testing bass and treble levels at zero.Then connected it to my 2 grouped Play:1's. Performed Trueplay. Once again: no difference in sound. Performed Trueplay. No difference. Toggled Trueplay on and off. Heard a difference in sound of the Play:1's, nothing from the Sub Mini. Toggled loudness on and off. Heard a difference in sound of the Play:1's, nothing from the Sub Mini. Toggled Sub Mini o

Hi all! I was hoping someone would tell me what I need to buy for a great home theater system.  Our family room is 22’ x 22’ (500 sq. ft.) and we have a TV and a bluetooth record player.  Can someone tell me what I need to buy and where I need to hang/place it?

I have a stereo paired set of Play 5s that work beautifully with streaming content from the app. I recently purchased a turntable with preamp. I have two cables running out from the preamp to the two speakers (L and R). When I set up the turntable in the Sonos app. I ended up with a configuration that looks like the image below. Which means I can only select one speaker for playing audio.  Both are working, but only one at at a time.  I’m confident I screwed up the initial set up, But I can’t even figure out how to delete the turntable from the app to start over. Grateful for any help.  (Be gentle with me.) 

Hello,I think I know the answer to this but I’m just wanting to be very sure before making an expensive decision. I currently have a very 1990’s hifi system - CD player, amp, passive speakers. I love this but want to be able to play my large digital stored music library too. So I think I have settled on using a NAS drive with a Sonos Port, which I’ll then hardwire to my amplifier, but also have some Sonos speakers around the house too. This way, I can still run my CD player and TV into my amplifier (something which is more of a problem if using e.g. a Brennan B3 due to lack of line-out!).Anyway, with regards to a NAS drive - I just want to check if all I will need to pay for/add to my system is the NAS drive (enclosure plus HDD’s of course) and the Sonos equipment. Am I right in thinking the free Sonos app will access the NAS and provide the interface to browse through the music stored on it? Or will I also need to use e.g. Plex (either free or paid subscription). From what I’ve gather

Hi all,I have a SONOS surround system for my living room that works great and recently purchased a surround sound system for the basement (Beam Gen 2, two One SL’s and Sub Mini), but I’m not able to get Dolby Atmos working via my PS5 on my LG OLED55B6P.I know there’s some tricks to get Dolby Atmos working on the PS5 and I’ve followed those settings.This are the setting I’m using on the TV while having HDMI connected to the HDMI 2/Arc port to my Sonos Beam.Sound Out → Audio Out (Optical/HDMI Arc)All Settings → Sound → Sound Out → Audio Out (checked)In a sub bullet of the Audio Out I have Digital Sound Out set to Auto and SIMPLINK set to On.Any help is appreciated.  Thanks.

I need to mount the Arc above TV due to fireplace, but in general will it still sound great on a room with 30' ceilings?  FP is on the left bottom. 

My golf simulator projector, an Epson 1080, has only a single prong audio out.  If the projector RCA out is converted to HDMI, will that converted output work in an ARC soundbar?  Is there another workaround to get audio to the soundbar?

Are Gen3 products compatible with Beam Gen 1? I have a Beam Gen 1 and I am looking at Sub Wireless Subwoofer (Gen 3) and some speakers. Not sure which ones yet.

My Sonos S1 goes offline a lot. Even when wifi still working fine.  But the worst thing about it is that if I’m listening to an audio file on Audible, for instance, when Sonos goes back online the book goes all the way back to the very BEGINNING of the book. It’s infuriating. Especially as there is no way to know where you were which makes you manually search for it.  Anyone else experienced this before? Thank you so much in advance! kind regards,  

 I have in ceiling wiring in Kitchen (marked in Yellow) . Red is the TV. Green dots are the in wall wiring ( I do not have to us if not needed)All the wiring is dropped in my media room upstairs. For TV, I have 2 ethernet cables. One for internet and another goes to the media room. I think it is to have a HDMI over Cat6 (or so I think)Can I get a Sonos Arc for the TV. And a Sonos Amp for the in ceiling speakers in the kitchen and play the same sound from the TV in the kitchen (Not as surround rear but as 2 stereo speakers)? The idea is to watch TV and dont have to raise the volume too high to be able to hear in the kitchen. Would there be any lag? How can I connect the AMP to the TV? Will the AMP connect to Sonos Arc? What is the good set up for what I am trying to accomplish?

Hi ! I do have Sonos PlayBar under my tely , and i woul like to buy Sonos ARC , the point is that my Play bar mounted to my wall with Sonos wall mount ! And there is a holes already ! Any crossovers exist to Arc bar ? 

Hi,I am having a setup of multiple sonos speakers (livingroom: arc with sub and two ones, bathroom: one, bedroom: two symfonisk, outdoor: move, ...) Everything was fully functional regarding spotify until one month ago.Now super weird behavior - livingroom, mancave etc works super well with spotify both via spotify app on my phone as well as via sonos app Selected rooms / speakers do not connect at all to spotify If I group speakers and start with the ones working e.g. livingroom and connect them to spotify and then linking in the non working speakers step by step - they all playNo change in router software, router rebooted, hard resetted speakers, setup system completely new, wired and wireless, carried the speakers around in my flat in case of wifi coverage - it seems that some speakers are just completely broken regarding spotify, others functioning.Btw - broken speakers can play anything else via the network (from internal server, from tune-in etc.)Any ideas? Thanks

How do I clear all the paused stations on each player?I was woken in the night by one speaker suddenly deciding to un pause.

Since I switched to Windows 11 I can't add folders to my music Library settins. I'm trying to add a music folder that's on my internal hardrive and I keep getting the message "Sonos was unable to add the music folder, Reason: The computer "DELLPC" refused to let Sonos connect to it.

Hello,New to Sonos. I have a pair of One SLs being delivered this week, an Arc on order and an S3 sub sitting here still in the box. I plan on using the SLs as a stereo pair in my office strictly for music.  When streaming high resolution music from the Sonos app via one of the music services, (Qobuz, Apple Music, etc.) does Sonos provide you with the audio format details such as the bit rate, sampling rate, etc. or does it simply just indicate HD or something along those lines?  Thank you. 

Hello,Can you tell me if in this configuration I will be able to have sound in Dolby Atmos formatSamsung Qe55q7f (2018) ( 1 hdmi arc)Sonos Beam Gen 2Netfilx Premium UltraHDAccording to research I see a lot of problems and I'm a little lost.Thanks in advance for the help and answers.Thierry 

Are them compatible?

I accidentally hijacked a Sonos Move in the home of a relative, who lives in another city. I played music on her Move when I visited and was connected to her WiFi. Now when I got home and tried to play Spotify music on my own Move, the music comes from her speaker. This is spooky. I renamed my own Move and now I can choose which Move, in which city, to play music on. We are all on S2. Is this a bug or a feature? Is this a Sonos or Spotify problem?

Can you please help me? This room is 33 ft long. Usually while listening to music, we sit in the blue chairs. I have two 5s on either side of the credenza and a sub woofer next to the right speaker. The music doesn’t have the sound I thought it would. Do I have them placed too close together? Can I put them on either side of the room, that means they would be 30 ft apart. Do I need 2 more 5s?

Can more than one Sonos roam be paired via Bluetooth? 

Hi,  So this is what I’ve got… 1st gen Apple tv4k sony bravia 43xf7596with standard arc (not eArc), HDCP2.3(for HDMI™1/2/3/4), Dolby™ Digital, Dolby™ Digital Plus, Dolby™ Pulse A Sonos beam gen 2 sound bar (supports arc, eArc, etc) My Apple settings for audio format allows me to choose EITHER auto or 5.1 (followed by a warning that I may get poor sound) if I play sound through the Netflix app on my virgin media box, I get DD atmos etc shown on my Sonos sound bar output. Great! if I play the same sound through the Netflix app (or play any other video) via the Apple TV 4K box, I just get PCM 2.0. On my sono app.  No surround sound.  Just pcm. So, in layman’s terms, how can I get surround sound (or better) from my Apple TV box through my beam sound bar? I’ve read countless articles, hearing about eArc, buying an arc to eArc converter, updating to gen 2&3 ATV, switching ATV format to just 5.1 despite the warning…. I’m lost… what should I really do? would a newer gen Apple TV help?  Ple

We pay EXTRA to mount the ARC on the wall and it looks ridiculous when seated. More importantly, not knowing I’d see them, I measured its height from the table to insure the Arc would be centered between the TV and fireplace and because the feet add height, it was NOT centered! Being a type A person, I removed, filled all the holes and had re-drill and remount. This isn’t right.  

I bought my sonos about 5 years ago.  I have a playbar and a sub.  I would like the easiest way to create surround sound using my existing equipment. Thanks!

Hi all,I’ve had an email saying you can get 20% on the SONOS website. When I select the item I’m after, Sonos Stands for ONE, ONE SL and PLAY:1 white, and add it to my basket when I go to pay it reverts the price back to full price and not the discounted price. Is anyone else experiencing this? I’ve tried to contact/get hold of Customer Services however, I’ve not been successful as the email address I have keeps coming back as not in use.Any help is appreciated.