Talk Sonos Products

Hi there, I’m trying to figure out the best setup for my new home audio set up. I have13 Bestbuy Sonance ceiling speakers (4,5 zones). Most zones have 2 pairs. Some have 3. Sonos arc sb below TV.  Will buy the Sonos sub behind the TV 2 of the ceiling speakers are in the tv room but they are front and back of the sofa  4 other ceiling speakers in the same zone in the kitchen open space to the living room Considering if I need the Sonos Ones for the TV All speakers wires, TV HDMI (arc) cables are ran in a media room.what do you guys recommend for the amplifier setup where I cancontrol all zone or each zone with Apple music independently Use the ceiling speakers in the kitchen + living room zone with the arc and sub for the best TV audio experience. Easy to control with Siri, Alexa etcI’m pretty noob in home audio. From my early research, seems like getting a Sonos amp per zone should work for what I want? Can I connect 3 pairs of ceiling speakers into 1 amp? How does the Arc, amp, sub a

I have to pay Sonos 2 app?i want to open it, and send me to cash direction

Hi all, I have a challenge for you…I have a PS5 connecting to the game port on a Samsung Q90 TV and then the Q90 connecting to to a Sonos beam Gen 2 via the E-arc port. I have 2 x Play:1’s serving as surround speakers. I have the ps5 set to output the audio stream as bitstream to the TV. TV is set to “pass-through” on the audio settings. I am trying to play a blu-ray from the PS5 which I can see (from the PS5 screen) is outputting as LPCM 5.1, 48khz. However, when I look at the Sonos app it shows up as Stereo PCM, so it seems to be down mixing. If I put my ear really close to the rear surrounds I can just about hear a faint noise, but it’s not what you would call surround sound. Has anyone come across this? I think the config is okay - if I play a blu-ray from the ps5 using Dolby true-HD 5.1 it plays fine in all it’s surround sound glory and shows up on the sono app as True-HD. I am also getting good surround sound from Amazon Prime, so I think this problem is related to LPCM 5.1 only.

I’d like to know if I could use my 2 IKEA Symfonisk picture frames (as surround speakers) with a sonos Arc.Thank you for your contribution before my Sonos Arc investment 

Hello, we are having problems connecting our new SONOS Beam Gen 2 to the Google home network and having the Sonos speaker as an option to connect with Google speakers throughout the house.  second issue is when we talk to the Sonos speaker to play music it responses with cannot play because the speaker isn’t available. 

Hi, keep seeing all the deals for 20% off subs etc… sadly I cannot partake- my entire system (6 plus units) is Gen 1 so a pointless purchase as don’t want to run on two separate systems… frustrated Sonos owner as I want one but can’t afford the system upgrade… any ideas? EBay for older model and take my chances?

As the title suggests, when I select an artist and pick a song, something completely different is played by a different artist. Any ideas??

Hi, been using Sonos many years and I frequently use the Sonos app to play my purchased content from Amazon Music. After the recent prime library change, only the first 50 or so of my songs load in the purchased content section of the Amazon Music integration in Sonos app. Searching for songs I own outside of the first 50 alphabetical on Amazon do not show either. I have reauthorized and that didn't help. Anyone else having this issue? How do I resolve?

once a mini sub is bonded with a beam how does it appear as an airplay speaker.  Can I airplay just the sub with other airplay speakers or will the beam come with it?

hello, I recently signed up for Sonos Beta Rewards. do you know how points are counted, the number of posts, the use of beta programs...? thank you in advance

Hi! I’m in the process of changing over to Sonos from a more traditional system and have connected my Apple Music account which is what I use to stream 90% of our music. Is there a way to “thumbs down” a song using the Sonos app so it gets skipped and doesn’t play again?

I accessed Spotify premium through my Sonos app and created an extensive Sonos playlist. While I can easily access my Sonos/Spotify playlist while running my Sonos app at home, there is no way to see/access my playlist solely through Spotify while I am away from home. Since I can access Spotify through Sonos, and visa versa, while on my home network, I should be able to access my playlist through Spotify while away from my home network. Per Sonos support, there is no way to do this. Does anyone know how to access a Sonos playlist, created through Spotify, using the Spotify app when I am away from my Sonos system?

I am considering purchasing the Sonos Move speaker but I don’t want any voice control. Can the microphone be disabled on Sonos products? Is there a light to indicate when the microphone is enabled?

Bonjour à tous , j'aimerais savoir si je peux ajouter à mon système ( caisson sub , barre de son , et play 1(X2) pour surround J'aimerais harmonisé le rendu de basse dans tout mon salon de 65m2Et c'est t'il une bonne idée 

I have a Sonos Arc + Sub connected to my Samsung S95B eArc HDMI port and connected to the same TV, to another HDMI portM, an Apple TV 4K (3rd Gen). The TV is setup for passthrough and when I increase or decrease the volume it shows Sonos Arc (eArc HDMI). Apple TV shows, in the settings, under immersive audio, Dolby Atmos. From my understanding it everything is properly setup.  When I play content, be it Apple TV+, Netflix, HBO Max, etc..  and press down button on the remote to look at the Info Window it shows it’s playing 4K Dolby Vision but no Dolby Atmos label. As a matter of fact Dolby Atmos label only appears on Apple TV+, very rarely, and then disappears. When browsing for content the apps they do show support for Dolby Atmos. What confuses me is that while playing the content (Apple TV+, Netflix, etc..) the Sonos App shows the Dolby Atmos in both “Now Playing” and System Information. The question I have is: which one is correct? Is Apple not aware it’s playing Dolby Atmos content

Today i bought the Arc.I have an LG TV with earc. (It says Arc)I set the tv settings Earc - on and digital - pass trough.When i start a movie on Disney the tv shows dolby vision. The sonos app shows dolby atmos.When i start the same movie without the Arc i can enable dolby atmos on the tv speakers and the tv shows dolby atmos.Is the arc playing dolby atmos or just dolby vision?

I do know Apple TV 4K uses Dolby MAT encoder, and apps like Netflix will show the “PCM Multichannel 5.1” instead of something like “Dolby PCM Multichannel 5.1” for this reason. When I play the same show from Apple TV 4K (PCM Multichannel 5.1) and from the internal TV’s app (Dolby PCM Multichannel 5.1), I can easily find “Dolby PCM Multichannel 5.1” is more dynamic, more detailed and louder.    My questions: Is “PCM Multichannel 5.1” the more RAW and accurate one? Or it is just a downside of how tvOS processes the audio format? Should we use “dolby digital 5.1” in Apple TV’s audio format when we are not watching any Dolby Atmos contents? Thank you in advance!

Hey all! Not an unusual request, I know. I'm looking to buy a Sonos soundbar and speakers for my TV and I'm looking for some advice as my living room TV setup is asymmetrical and I don't have much room for surround speakers. I'm not sure how to tackle this. Main question is - should I bother with rear surround speakers, having sofa in a corner?More questions below. Room layout and pictureshttps://imgur.com/a/z3Ht1vkFor those who can't see the images:  Metric Imperial Room dimensions 4.6m x 3.7m 15'1" x 12'2" Room height 2.3m 7'6" Soundbar-to-ceiling 1.75m 5'9" Viewing distance (soundbar-to-ear) 2.65m 8'8"  Extra info It's a ground-level flat, so I have neighbours living upstairs and no one downstairs I prefer my TV and music rather quiet/mid-level, so I care more about sound quality than the volume I'd like Atmos I'm not worried about the budget too much, I'd rather pay more for sound quality, Atmos support and overall future-proofness.  SoundbarI'm looki

I’m a brand new Port user coming over from the Squeezebox/Logitech Media Server world after 10 years. I’m aware of others that maintain their own digital music collection locally saying that Sonos seems to be abandoning that market segment, but is the S2 controller really that limited that it can’t see the ARTISTSORT tags in my extensive FLAC library and sort by last name instead of first name? Also apparently I can’t set it to NOT show artist names associated with songs in compilations so my Artists list isn’t so cluttered? I knew I’d be trading off some customization options by moving to Sonos and I’m glad not to have to spend so much time tinkering with my SB Touch just to get it to work with my network, but I thought there’d be some flexibility for displaying my music the way I want it to. The Music Library options in the S2 app for iOS (Settings > System > Music Library) are ridiculous! What do others do? Are there 3rd party apps that work well with lossless libraries? Any s

Problem: My Sony TV and Sonos system work very well with the Sonos system (Beam, Sub Gen 3, pair Sonos Ones) connected through HDMI Arc. Unfortunately,  the TV/Sonos volume always jumps 2 levels at a time when using the remote. eg 2, 4, 6, 8…When I unplug the Sonos System and switch to the Sony to TV sound only, the TV volume adjusts properly, eg: 1, 2, 3, 4...I am using the same remote and have tried several different remotes but get the same incorrect result.I have also tried adding each piece of my Sonos system, checking volume control as I add each piece, but the result does not change, 2, 4, 6, 8...Question: Is there a way to stop the volume jumping 2 steps at a time so I have a finer control of the system volume? I love the Sonos system but would like to improve the volume adjustment with the TV remote.Thanks for any help.  

Hi All,I am sure many ARC+Sub Home Theatre owners are following the 14.12 and 14.14 updates issue (sub power drop off with Trueplay) with great anticipation of a fix - and this could be some time yet. Not only are we waiting for the sub presence to return to its punchy self, but we also know Sonos are evolving the overall sound signature.As a result, this has made me think about getting the best out of sound when not using Trueplay. i.e. configuring the system manually (natively).It would be great to hear from people who don't use Trueplay and what speaker positioning tips and tools (including white noise sound testing) they use to calibrate their system. In essence, has anyone dumped Trueplay and found happiness with it turned off? If so, what did they do to get that sound?Thanks,Brad

Currently got a one sl in conservatory getting another for stereo pair,but I would like to test them both with my beam in living room to see how they are as surrounds,how easy is it to just set them up with the beam but then reset them in the conservatory again I'm meaning in the app any help appreciated 

I use Sonos on Android and want to play music from my device.Please add a feature to allow the Sonos App to scan specific on-device folders rather than default to only the “Music” folder.Use case: Amazon Prime Music no longer allows playing specific songs. As a workaround, I purchased and downloaded music to my device. The Amazon download folder is “Android\device\com.amazon.mp3\files\Music\Purchased” but Sonos only scans the “Music” folder and doesn’t recognize the downloaded music.If I could specify on-device folders to scan, it would solve this issue. This solution seems universal as it would allow playback for all downloaded songs from any streaming service.Thanks for your consideration.

I am having a heck of a time finding any information on how to add my iTunes library to the Sonos app.  I don’t have a computer.  I have found articles on adding with Windows or Mac OS, but nothing about only using iPhone and iPad.  Any help would be greatly appreciated.

Two questions really:  The main entertaining space in a small private party venue has a system with Arc, stereo subs and two One SL.  The max volume played through the app is not sufficient for the space.  Can the amp be incorporated into the system to increase overall sound?  There are adjacent spaces that would benefit from additional speakers - can additional stereo subs, One SL and hopefully amps be added to the adjacent spaces that can be turned on or off independently?