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Sonos pops up after any change - Mac

  • December 5, 2022
  • 4 replies
  • 45 views

Any time I adjust something ...volume, change stations  ...any interactive change to the app on the mac, then minimize the app. After about 15-30 seconds it pops up again. How can I stop this? 

 

Thanks, 

 

JA

Best answer by Jamie A

Hi @J. Auer, welcome to the Sonos Community!

This is a very strange one, I’ve personally not seen this happen before and I’m not sure what would be causing it.

Since the issue seems very easily to replicate, I’d recommend reaching out to our support team as they have the tools available to troubleshoot and resolve this issue with you.

I hope this helps!

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4 replies

Mr. T
  • December 5, 2022

Try something along the lines of:

Mac OS > System Preferences > Notifications.

Scroll down to Sonos and click on "None".


  • Author
  • Contributor II
  • December 5, 2022

Thanks. Checked and that setting was already off. Tried turning it on, then back off. Same behavior.

 

Thanks for the attempt. 


Jamie A
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  • Sonos Staff
  • Answer
  • December 8, 2022

Hi @J. Auer, welcome to the Sonos Community!

This is a very strange one, I’ve personally not seen this happen before and I’m not sure what would be causing it.

Since the issue seems very easily to replicate, I’d recommend reaching out to our support team as they have the tools available to troubleshoot and resolve this issue with you.

I hope this helps!


  • Author
  • Contributor II
  • February 3, 2023

Thanks. I’ll reach out to support.