Speakers

My sonos app says no system found, i have reinstalled everything including the app, factory rest, router and wifi reset, everything, but i cannot play any.music as it seems i dont have a system. 

Play:5 gen1. Only the subwoofer works. I need schematics or tips to solve this issue. Thanks

Ok so I have a Sonos Play 5 2 x Play 3, a Sonos 1 with Alexa and a boost and connect. I want to add a soundbar and a sub. I spent ages researching and bought a beam (Gen 2) and a sub mini. Plugged them in and neither compatible. I’m guessing it’s only a beam one or an Arc original. No idea on the sub mini. Didn’t really want to start again as everything still works. Mind you if the Arc ultra is as good as it sounds it might be worth it as I’m moving to a smaller house and losing my Marantz Receiver two Kef front speakers and a couple of missions on the surround. 

Hola.Se que sonos no ofrece servicio técnico, pero estoy buscando algún lugar o persona en santiago de chile que me ayude con el arreglo de un play 5 (GEN 2) El cual presenta problemas de sonido después de una caida.agradezco el dato, si es que es factible lo que solicito.

I have tried everything to reconnect my Sonos one after changing my router but with no joy. I've tried WiFi connection, hard connection, reset and reconnect, none of which works.  Please help as I've no got a very useless black boxThanks in advance,  Joe

I just picked up a stereo pair of 5s and will be connecting a CD player via line in.   Any plans for Sonos to bring back the option to turn off compression for these inputs? playing CDs as a converted 256AAC stream seems pointless - also if these CDs are ripped to FLAC and streamed that way, are those files compressed as well ? 

I have 2 play:1 2  symfonisk all working absolutely fine until 2 days ago. 1 play is connected via Ethernet, suddenly I cant connect to the system, the app on my phone lets me log in but wont see any speakers, i try to add them and i go through the whole factory reset and add speaker, whether its via ethernet or via wifi I get to the end and then I get a message saying that the speaker has been added but might need to be restarted to be available in the app. Try that and nothing.50 mins wait for support Was considering replacing it all with Era 100s but not looking so likely now.

I have new WiFi network since originally setting up Sonos 1 and Sonos Beam. How do I get all my speakers on new network?

I have a beam set up with left and right Sonos one and a sub. I also have a play five in the room hooked up to a turntable. Is there anyway I can group the play five with the other speakers so it will play on the same timing as the TV

Recently took my play 3 to my brothers as he was having a party … couldn’t connect to there wifi … brought the play3 home tried to re connect … now I can only play music through Spotify any ideas please … 🙏🏻 

Hello everyone,Here’s detailsSonos always been on 2.4ghz private wifi, we have three routers, one for pos system(toast), one for customers, and one for management(2.4ghz/internal5ghz), Sonos has always been connected to the management WiFi. Today for some reason, it has trouble connecting to the management, so I forgot system and did it on the 5g customer wifi, was on the phone with Sonos while this happened, 3-4 speakers connected but two of them were on management wifi and the other 2 were on customer 5g, weird. I had connected to customer 5g on mobile and set them up on that wifi but my system wouldn’t show up unless I was on management wifi. Reset everything and tried again. This time I deleted the management wifi and made a wifi called Sonos just for Sonos. After that, I never got another speaker connected. I would go through all the steps, get to the part where it wants me to type in the wifi password, then it wouldn’t never connect and ask me to try again until it prompted for u

I have a new setup with Arc Ultra, sub4, and 2 era 100 speakers.  Everything seems to be working properly except the volume from the speakers does not adjust with the tv volume.  If I mute the tv the speakers continue to play.  Any suggestions?

My speakers are in a photo studio and I want other people to be able to play their music on them. 

I have an Era 100, which I was using only for music streaming (Spotify)Recently I have bought a Panasonic TV and paired the Era100 with it.The problem is, how to use the TV remote, tu volume up and down, as right now is useless.The only way to use volume, is with the slide on the TV, which is really uncomfortable.Another thing which I noticed is: if I am selecting the TV out, and the Era100 is paired, then the sound comes from TV speaker and Era100, which is annoying THANKSSteve

About six months ago my Sonos would randomly just not work from the app. It would work for a few days and then not for a few. Finally it completely stopped and I reset and reinstalled the speakers and app. All was well for a couple of days. Then one speaker would play a different station from the other speaker.  Went through the same reset and reinstall process. Also unplugged routers. Now only one speaker shows up on the app. I heard that Sonos recently updated their "system" and things have been glitchy since then. Any advice, suggestions appreciated. Such a great product, very disappointed that I have to go through the reinstallation process every few days. 

I have created a stereo pair with my Beam and 2 Play 1s. The connection worked well and I did the Trueplay tuning. However I am watching TV with my beam and am now trying to select my stereo group. The option is available and all speakers show online but whenever I select it the option never activates. Any help how to get the option to actually select and hold please.

I’ve had Sonos speakers for over a decade so am well versed in issues and resolving them. That said I am at a point with a relatively new Sonos One SL (Oct 2023) where I’m close to ditching the thing.  Almost every month, for no reason we can fathom, it disconnects from the system and I have to go through the entire factory reset, setup from scratch. It’s the only thing that works. Even then I often have to do this several times until, again for no obvious reason, it returns to the system.  the other speakers are and have always been rock solid - two ancient Play 1 and a very old Playbar. This sound familiar to anyone - any help would be appreciated. 

I have a gen1play5 which is not being seen by S1 app having done as many fixes as possible with technician and my own research. I have newer S2 system speakers also. Can I set up the gen1 play 5 in a wired way with some S2 speakers?

Is there any way or update that can reduce the minimum delay (75ms) of a Sonos system, to a maximum of 7/10ms ? As it is now, its impossible to integrate properly with another system that cannot be delayed due to live performance reasons.Therefore going to Sonos in this scenario its a deal breaker, unfortunately.Looking forward to your reply and thank you very much for your time.Regards,Miguel Escada 

Sonos mini update issues error :30 and error 1000

So I just switched to an ASUS Mesh Network.   The ASUS app shows which mesh node the Sonos devices are connected to, but for whatever reason a bulk on my Sonos Devices show offline (even though they aren’t).  The odd thing is some items are listed twice (offline and online) Some by the IP address and some by the MAC address and some are only listed by the IP address for instance my Sonos Arc Ultra,  my Beam Gen 2, the Move 2. From what I can sort of tell the main speaker show up correctly, but if I have it set to a surround (2 rears and a sub) those devices show up offline by their IP address and online by their mac address. Any idea what is going on here?   

Sonos strikes again. i now need to reconnect to my network even though i didn't make any changes.

I noticed this appeared on my network after installing a Sonos Ray.What is it for?It appears to be a upnp server of some sort.I would like to disable it if possible?I tried support but they didn’t know surprisingly.

Hi.  I normally kept my One SL volume pretty low, about 10 or 11 on the slider scale.  Now I have to turn up to 30 or 40 for the same sound level.  Was there a change to the software volume levels?  I’m worried the volume will return to previous levels and the sound will be really loud.Thanks,JK 

One of my three Play1 speakers has started to misbehave. It only wants to be solo.All efforts to group it with another Sonos speaker gives me “unable to connect to device. try again later".The system is several years old.  Other than a recent Roam2 addition. Why has one speaker gone weird?Tried so far: -Power off & on.System updates treble checked.Most recently I switched the troublesome speaker from Sonosnet Wireless to Wired