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Contributor I
August 2, 2025
Answered

connecting a play1

  • August 2, 2025
  • 2 replies
  • 105 views

Trying to connect a play one . I don’t have a cable. It just says device not found 

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Best answer by Pools-3015

What color is the LED when you power on the speaker? Have you tried a factory reset? 
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call. 

2 replies

Pools-3015
Prodigy I
August 2, 2025

What color is the LED when you power on the speaker? Have you tried a factory reset? 
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call. 

Stanley_4
Grand Maestro
August 2, 2025

Maybe borrow or buy a cable? If you avoid the folks gouging on price they are cheap.

https://www.amazon.com/Amazon-Basics-Ethernet-High-Speed-Snagless/dp/B089MGH8W3/ref=sr_1_1