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connecting a play1

  • August 2, 2025
  • 2 replies
  • 52 views

Trying to connect a play one . I don’t have a cable. It just says device not found 

Best answer by Pools-3015

What color is the LED when you power on the speaker? Have you tried a factory reset? 
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call. 

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2 replies

Pools-3015
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  • Prodigy I
  • 1273 replies
  • Answer
  • August 2, 2025

What color is the LED when you power on the speaker? Have you tried a factory reset? 
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call. 


Stanley_4
  • Lead Maestro
  • 12395 replies
  • August 2, 2025

Maybe borrow or buy a cable? If you avoid the folks gouging on price they are cheap.

https://www.amazon.com/Amazon-Basics-Ethernet-High-Speed-Snagless/dp/B089MGH8W3/ref=sr_1_1