connecting a play1

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Trying to connect a play one . I don’t have a cable. It just says device not found

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Pools-3015Answer

Prodigy I

What color is the LED when you power on the speaker? Have you tried a factory reset?
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call.

Pools-3015Answer

Prodigy I

What color is the LED when you power on the speaker? Have you tried a factory reset?
If it still does not prompt you to add the speaker after you reset it, I would suggest giving Sonos support a call.