I have a Playbar and 2 AMP’s.
I have had an Eero Mesh system for 6 plus years with the Sonos.
Recently the App doesnt recognize the Sonos system. I chatted with someone at Sonos who said my iphone and the Sonos are on different IP addresses. How can I get them on the same IP address & if I do this will the issue go away?
Thanks for any help!
Best answer by Airgetlam
Also, make sure your phone is connected to the same device as your Sonos is. If you have two different (but similarly or the same named) SSIDs, you’ll have two networks (subnets) and the phone may be connecting to one, and the speakers to the other. That’s if you still have both the xFinity router and the eero setup. In general, if one is getting a signal from the other, it needs to be set up in bridge mode, so both aren’t generating a WiFi signal.
Check which SSID your Sonos are using and get the phone to use the same one.
Also check that something like a VPN isn't altering the expected address.
Also, make sure your phone is connected to the same device as your Sonos is. If you have two different (but similarly or the same named) SSIDs, you’ll have two networks (subnets) and the phone may be connecting to one, and the speakers to the other. That’s if you still have both the xFinity router and the eero setup. In general, if one is getting a signal from the other, it needs to be set up in bridge mode, so both aren’t generating a WiFi signal.
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