Speakers

Does anyone know what these components are and if they’re replaceable? No power. Boo hoo. 

Because of the above fault i cannot use the device without it being plugged into the router via a Ethernet cable which is not ideal for us.Sonos has informed me the product is outside a warranty period and have offered a 30% of coupon if i return the product.I think it should be replaced. Any thoughts

My Sonos system has aLiving room setup with a Beam, Mini-Sub and two Sonos OneSL (Gen 2) Kitchen with two Sonos One (Gen2) All running latest firmware All Sonos items connect via WiFi and all on the Main WiFi networkMy Network isAsus RT-AX86U Pro as the Main router which generally serves the Living Room Asus RT-AX86U as an AirMesh node in the Kitchen. All running the latest Asus firmwareAll works well, until I activate a Guest Network (with nothing attached to the Guest Network), then in the Living Room the Sub-Mini and a OneSL will drop off the network. The Beam stays on however and I think the other Living Room OneSL then connects via the Kitchen AirMesh node. The Kitchen system remain OK.To be clear all the Sonos speakers can only connect via the Main WiFi network and have never been on the Guest Network. So just having a active Guest Network is enough to mess up WiFi connectivity to those Sonos speakers normally served by the Main router, except for the Beam. Very odd behaviour and

Whether it’s Amazon music or Spotify for me, occasionally I will get the error code “track not encoded correctly” and then skips to the next one. Is this a my network problem or the streaming service itself. Thanks

What's the best practice to connect the audio of a cable set top box to the ERA100 Pro for TV sound?

My Sonos move is plugged in, connected via Bluetooth to my Spotify app on my phone. When i press any button on my speaker, it responds but there is no sound no matter what i do. Any help will do. Hope is not a hardware issue.

Sonos One microphone button does not respond  

Eight months ago ,there was an update for S1 Sonos app .This caused two play 5 gen 1 to have totally distorted sound.I could not use them .During the many months ,I did keep trying them ,but sound still distorted,so again ,I could not use them .The app was on my android phone .Today I tried again ,but no good .By chance I decided to access the app S1 on my apple I pad and it said there is an update.Obviously I retried it and was amazed that I now have no distorted sound on both speakers I wish SONOS would pay attention to this neglected S1 app .There has been so many problems with SONOS ,but I’m a loyal customer and want this company ,to get back ,to where it was ,in the market place

I have a 2x Sonos One stereo paired working with a Beam under my TV.I’d like to dig out my CD collection again and need some form of physical connection between the player & a speaker. Not wanting to break the bank, I’m looking at a refurbished Sonos Five for this connection - my question is can I set the Five up with the 2x Ones acting as a (new) stereo pair just when I want to play CDs? Do I need to set this up as a new room? Thanks all,JB

The Sonos isn't working, but the LED flashes white every 10 seconds. It doesn't seem to fully boot up, and after 10 seconds it reboots.As ukpicasso and Timc995 when injet voltage then power ON    After testing, I can measure 14.5v to 13.10volts at the injection points and the same voltage at the green points, with no more power than this board, that is, with the ribbon cable disconnected. When connecting the second board with the ribbon cable, power consumption increases and the voltage drops to 5V - 0V, so the device restarts, entering the cycle I explained at the beginning. With the 24V injection, everything works at 100%.Does anyone know what could be wrong with keeping the voltage stable when the device is consuming power?There are 330V at the blue points.Does anyone have a possible solution, or is someone experiencing the same problem? Thank´s 

I have had issues for as long as can remember with music, specifically Spotify, cutting out when switching songs or starting music. The sound would come on one speaker and take around 20 seconds to reach all of my other speakers. Very annoying. Well, I wired a single Sonos One directly to my router and turned the wifi off on that speaker. That solved the entire issue. No music ever cuts out or lags now. I think the key was turning off the WiFi on that speaker because I’ve had speakers wired before but always had that issue. Hope this helps anyone else out there with a similar issue. 

5 play ones all show in system, none connect to sonos1 anymore, on any device and 2 phones. Immediately goes to play store for update app. Can not get them to connect to Sonos s1 and can not find s2 help. I have 5 expensive bricks right now. Not happy. Was on phone with Sonos tech about an hour yesterday. They told me a new Sonos 1 app will be out in a few days, the one on my phone was released in July of this year. I just want them connected. 

I'm a long time owner of Playbar and two play one speakers. They have been a very good surround system. I finally decided to complete the system with a base sub. Wanting the best hardware I bought the newest version, the sub 4.I set it up with the app and found out it was not compatible with my old hardware.All these products are connected via Wi-Fi and Sonos has decided that they don't want us to use the sub 4 with my old hardware. I'm sure this is a way to get us to buy new hardware where it is not needed. Backward compatibility is a good business model for the uses. They have decided they don't care about that, they want more money. DON'T BUY SONOS.Yes, I contacted tech support, their answer is send the sub 4 back and get the older sub.

Unable to reconnect Sonos. Only if Ethernet cable is used. Otherwise app doesn't find device.

My Sub Gen 2 wont turn on, no lights, nothing. I’d like to replace it but it doesnt seem the Gen 4 is compatible with the rest of my system (Playbar and 2 Play 1s for theatre, Play 3 for living room, and other play 1s around the house)Is there a solution or am I best just getting out of the ecosystem now, as it’ll cost me a whole new theatre setup?

unable  finishing Trueplay procedure with 2 Play 5 Gen 2 in a large room

Can you still use Trueplay, for room Acoustics on a playbar please, keeps coming up not compatible, I have lates app, iPad up to date etc 

I have external speakers by Sonos and Sonance connected to a Bluesound Powernode 2i. The first set of speakers blew after 2 years and this set have lasted 1 year and the bass has gone but they still both work with a tinny sound

All music in all streaming apps that includes apple music, amazon music , Spotify, work fine on my old sonos play 1's in its own sonos room. However, my new arc ultra, 2 era 300's, and sub 4, all using wireless connectivity to the router drop songs in all streaming apps intermittenly and consistently (Apple Music, Amazon Music, Spotify). My new Hisense 65 inch TV audio which is also connected via wifi works absolutely fine via Surround, HD, UHD, and Atmos fornats.  Should I hard wire my arc ultra to my router and try?From AI OverviewYes, you should absolutely hardwire your Arc, Era 300s, and Sub to your router to improve their wireless performance and resolve intermittent music drops. Your old Sonos Play:1s likely work fine because they aren't part of the same wireless network as your newer devices, which may be experiencing interference or a weak connection. Wiring the new components will provide a more stable and reliable network connection, which is often the solution to this type o

Since the Sonos ecosystem has (or should I say had - read on...), for me, calmed down a lot recently I took the plunge to replace some of my older speakers with new. This ended up as a full Ultra/Era300/Sub4 surround setup and and Era100 pair. However on successfully introducing these to my system, which went very smoothly, I can not access my local music (NAS sourced) on any of the new speakers. All pre-existing speakers are fine. I have tried:Resetting a few of the new speakers and re-introducing Creating a new music folder in an existing share Creating a new music share Re-adding a removed & reset Play:1 to my system Splitting the surround system into component speakers  Multiple reboots of speakers and all network componentsThe speakers have all had last weeks firmware update and this did not address the problem. All speakers are on the same (unchanged) network. All are in the same positions the speakers they are replacing were and now some, for testing, are next to pre-existin

Is it possible to have 2 systems in two different rooms each with a Sonos Sub Mini working autonomously 

Hi all,I'm Kamal Hinduja, based in Geneva, Switzerland(Swiss) .  can anyone explain how to fix Switching speakers disrupts TV playback? Thanks, RegardsKamal Hinduja Geneva, Switzerland 

Following a network change in my house, my entire Sonos system disconnected, and it is impossible for me to reconnect it.I tried everything, delete the system, recreate a new one, disconnect and even return to the old network but impossible. Each time, the application can no longer detect my system or at least connect. Because I have a message telling me that it has found a system on this network, but as soon as I click to connect the application tells me that it is connected to the system, but it never appears in the application. As if it had never happened?Could you help me please

Recently my Sonos system started having major issues (suspect from an EERO update) where the speakers were slow to start, then would cut out and music volume would go up and down.   EERO says to connect all wireless which was my setup, but I went ahead and turned on SonosNet, and all issues stopped.   So I’m not setup opposite contrary to EERO recommendations.  Does anyone have insight into this?  I tried questioning on the EERO site and only get the recommendation to turn off SonosNet.

I have a Play:1 small Sonos speaker which I listen to constantly with the radio on.Several times a day at the moment, it goes suddenly silent and when I go into the Sonos app on my phone, it says Sonos cannot connect to the speaker. Typically aftrer a few seconds or minutes, it reappears in the app and I can press Play to get it to start playing again.This speaker is unusual on my network because it’s a newer bluetooth-enabled one. My other Sonos speakers are older (10+ years, I think).It’s extremely annoying that it keeps disconnecting. How can I troubleshoot this problem? I’m no kind of wifi or router expert so I’ll need things explained in simple language please.My WiFi system is an Aginet TP-Link mesh router that I can see via an Aginet app on my phone. In this app I can see the speaker listed, but it keeps appearing and disappearing. It actually disappears in the app far more often than it goes silent. For instance just now it was happily playing the radio, but it wasn’t listed in