Skip to main content

I have recently had a new Vodafone router and now my Sonos One Gen2 will not accept the WiFi password.

I have done a factory reset of the speaker, rebooted the router, switched off the extender, connected to ethernet cable and none of these actions have allowed connection. I have even tried connecting to my phone via a mobile hotspot, but exactly the same, does not accept password.

All other devices have connected to the new router without any issue.

Any advice before I throw it in the bin !

Thanks

Turn ON WiFi Compatibility:

https://www.vodafone.co.uk/support/articles/how-does-wifi-compatibility-mode-work----04ed1934-a78e-44e2-b0a5-53acd344d265

Thank you Craigslist, I have just checked and WiFi Compatibility is already switched on.

I assume its Ultra Hub? Make sure you connect your Sonos and phone to the default WiFi.

Yes, it is an Ultra Hub. There are three connections, _2.4GHz, _5.0GHz and a Booster. 

I have tried connecting to all three separately and tried switching the booster off as I read on this forum it may interfere.

 

Terms & ConditionsCookie settingsAccessibility statement