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Bluetooth problem with era100

  • October 20, 2025
  • 2 replies
  • 34 views

Hi everyone
I have problem with my stereo pair. I have 2x era100 and when i use it on Wi-Fi i haven’t any problem. When i connect by bluetooth my stereo pair to my PC or Phone, usually i see “device is connected”, but i can’t hear any sound. I change audio output to era100 on PC and Phone, but this still don’t work. I reset my system and add again to sonos app tree times - this didn’t help. I don’t know what to do. Please help me

PS: Another devices like JBL Headphones worked prefectly on my PC and Phone by bluetooth protocol

2 replies

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  • Senior Virtuoso
  • October 20, 2025

Does the Era automatically switch to a Bluetooth input, or do you need to select it in the app? 


  • Author
  • Contributor I
  • October 21, 2025

I haven’t got switch to a bluetooth input in app, so i think this is automatic.