What is the issue with my Sonos Play:1 speaker?

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The problem with my Sonos Play:1 speaker is that it doesn’t perform a factory reset, it doesn’t connect through the Sonos app, and it doesn’t work when I try using an Ethernet cable. No matter what I do, it doesn’t respond or connect properly.

Sonos App

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Stanley_4Answer

Grand Maestro

I'd suggest a call to Sonos support, it may be broken.

Stanley_4Answer

Grand Maestro

I'd suggest a call to Sonos support, it may be broken.

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