I cannot pair my speakers, just bought the Era 100, and returning because didn't like the size for my kitchen. Will possibly order the Play 2. Only thing is a neighbor gave me his old Sonos One’s same thing happened there. When i group them the sound goes off on both speakers. Worked with tech support, they tried a bunch of things none of which worked. i gave up. rebooted my home router 5x, on same network, unplugged my arc and plugged back in, so whats to do here? shouldn't be this difficult. tech support suggested i turn off DHCP on my router? lol, or put my router into bridge mode? im not pairing my router with another router?
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Hard to read your post, but I’m guessing a version issue on your speakers. Make sure you check in the controller for updates, and apply them.
I’m not experiencing any issues in grouping any speakers with my Arc, as long as they’re running the current version of S2.
For the record, there is no Play 2 speaker, so I’m not sure what that is a reference to.
The order in which you group is also important. If you have music playing on Room A, nothing playing on Room B, and music you don’t want in Room 3, you must add other rooms to Room A for that to play to all. If you were to add Room A and C to Room B in the same example, the three grouped rooms would all go silent (because Room B was playing nothing).
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