Speakers

I updated my internet provider and changed WiFi and can now only connect one of my three speakers. I even did a reset and got to to the point where the speaker is recognized, it makes the chime sound and then say can’t connect to WiFi? I’m hoping someone has an answer.thanks

I have two One SL speakers (Living Room and Bedroom) and up until today have been able to listen to Spotify on both at the same time. Now all of a sudden I can only select one or the other. I can still listen on both speakers via the iPhone Music and Podcast apps, the problem is only with Spotify (a service you have to add - could this be part of the problem?)I opened the Sonos app and only Living Room was showing in the system, and it couldn’t find Bedroom to add it. I messed around rebooting and connecting to another speaker in Spotify then noticed that my system was now showing Bedroom only, Living Room was gone. This has happened a few more times as I’ve gone through various troubleshooting methods (pressed the button on the back of the speaker, rebooted my router) - each speaker alternates showing in my system, and it doesn’t seem to to based on which is connected to Spotify. Right now I’m connected to Bedroom and it will play, but Living Room is the one showing in my sy

We have a Playbar, Beam and a couple of 1 portable speakers, all of which we love.  We’d like to add a couple of outdoor (waterproof/resistant) speakers.  Here are my questions:Since we have a Sonos system, do we still need an amp?  (The Playbar is just off the patio, indoors). Would the outdoor system be considered a new system or can it integrate with our current system? I’m assuming the speakers still need to be plugged in, yes? Do the speakers communicate with the amp wirelessly?Thanks in advance!

Bonjour, alors voila j explique mon problème : J’ai une paire de Sonos One, mais je n’arrive pas à les connecter avec mon vidéo projecteur que j’ai eu récemment. Pour info le vidéo projecteur que j ai en ma possession est un Xiaomi Comptact smart projector 2 ( ce n’est pas le vidéo projecteur de compétition, mais pour une chambre c’est pas mal ) mais le bémol sur ce projecteur c’est que je n’ai qu’une prise Jack, une sortie USB A et également une sortie HDMI, mais aucun moyen de connecter par la prise optique. Je ne pense également pas que la sortie HDMI du vidéo projecteur soit compatible Arc.J ai de plus une Xbox série X donc est ce que je peux passer par l intermédiaire de celle ci ?En tout cas si vous avez des solutions c’est avec grand plaisir 😅 Moderator edit:Google Translate-Hello, so here I explain my problem: I have a pair of Sonos One, but I can't connect them with my video projector that I recently had.

When I open the app, it only wants to connect wirelessly.  How do I bypass that step?

Does anyone know if this would work?  I’ve got 2 x Play:5s set up as a stereo pair. One on the left next to a turntable, one 3 metres to the right next to my telly.  The turntable is to be connected to the left side speaker via RCA to line in. I’m wondering if I could connect the tv similarly to the right hand speaker at the same time.  ps sorry if I’ve posted this incorrectly in the forum. 

 2.4Ghz in use.  5Ghz disabled. Mode is B/G/N 

I’m trying to sync up Spotify with both my Roam and Beam to play the same song through both speakers. The system in the Sonos app only seems to list one device at a time and won’t find the other when I try to add a product, despite Spotify detecting both products still. So when I choose grouping in Spotify, I can only play through the one device in the Sonos app system. I’ve tried resetting the speakers, apps, wifi and both devices have different IPs but nothing works. Can you help please?

Has anyone successfully connected a turntable to a Sonos Play 5??? We’ve tried two different turntables, cords, preamps etc and the sound quality is terrible on all of them. Please let me know which turntables you’ve had success with! So far we’ve tried Fluance and Audio-Technica. Thanks!

Is it possible to force Sonos to use the 5 GHz band and thus avoid microwave interference?I have recently replaced some old Sonos devices with new S2 capable devices, so I have a mixture of Sonos Five, Sonos Port (all new) and Play:3 (older, not replaced). Three of them are hard-wired to the LAN, the rest rely upon wireless.My home WiFi network supports both 2.4GHz and 5GHz (same SSID) with two WAPs to provide good 5GHz signal throughout my house.My problem is that when I use my microwave a number of the devices lose the music stream (which is coming from a NAS hard-wired to the LAN).  This suggests Sonos is using 2.4GHz.  Is there anyway I can have the Sonos devices just use 5GHz all the time to avoid this issue?  

I’m trying to use my Samsung remote to control the volume on my playbar. I used the app to set up IR control but when it comes to the first step, it doesn’t pick up the volume buttons on my remote. The only button on my remote that the playbar picks up is the power button. Whenever i press the power button during the setup, it continues and says my remote is setup. The power button on my remote is being used to turn off and on my tv and apparently control the volume on my playbar. Is there a fix for this?

Hi, code error 6 again… really like sonos but , every 2-3 months there is an issue with the system.. My wifi runs great.. Don't mind paying those expensive speakers but its pretty annoying to always have to shut down things 2-3 times to make things work. is there a simple solution. I have 2 play 5 in one room , Arc SL, 2 ONE SL and one sub in another room.. update required , not working when trying to updated , problem with updating system , not able to update..

Hi, I have a sonos one and a sonos one sl connected together. the system says to do an update but gets stuck on the first stage. i restarted the router, tried from the mobile app and pc; if I start playback from spotify only one of the speakers works but the system detects them both how can i solve? thank you   

Hi all I have had a Play:5 at home for many years. My work place purchased some Sonos Ons SLs. I downloaded the new app as the original app couldn’t control these and logged onto the work account to be able to control them from my phone. All worked well...until, I bought a Beam for home! I set this up seamlessly, but as it also uses the new app, unbeknownst it has associated this to my work account. Is there anyway to transfer the Bean registration to my personal account without transferring the ownership of the whole system. Finding it all pretty confusing! Cheers in advance Steve

Hello, I was wondering if I could to improve the quality of sound out of my large tower speakers by connecting my first Sonos amp to the lower speaker terminals at the back of the speaker, and then adding a second sonos amp and connecting those outputs to the upper terminals on the back of the same speakers. Has anyone done this? Did you get any measurable improvement?

My sub no longer is working with my 3 Ones and Beam. when I turn it on in the sub equalizer settings, nothing happens and any bass from my Ones diminishes.  anyine have this happen to them?  How was it resolved?

I just had long talk with Nick in support. I have TV connected to Playbar and a home theater group (subwoofer + L & R Play1s). Playbar has ethernet. I also have multiple Play1s around the house. I group them all to playbar to hear TV (via audio Optical into playbar). None of the Play1s have ethernet and all are on the same network (via Eero mesh).  Problem is with TV playing or anything coming in via playbar’s optical audio (Roku, via TV, etc.) sound often drops (interruption) sporadically from the separate playbars. Not all speakers at once. One speaker drops, now then another speaker drops after but prior is back, etc. So, I can’t hear the TV sound (news) consistently if I leave the living room! Isn’t music (sound) throughout the house Sonos’ concept!?!! It does NOT seem to be a problem if I’m streaming music through the soundbar from Spotify, etc. Soundbar/theater and all Play1s have audio dependably. Perhaps this issue is limited to audio signals

I’ve had no luck in using the second ethernet port (tried switching left to right as well) on any of my six Play 5 Gen 1 speakers to extend on to another device, in this case, my win box computer. I got all these speakers used and just wondering if this was a failure point in them or not intended for this purpose. They work fine otherwise.

Sonos gives a warranty or 2 years but other brands like bose gives 5 years warranty. Should that impact the decision of which brands to buy? for current sonos speakers’ owners, is sonos a long life product or does it create some problems after a couple of years? 

Todays issue. Left channel fine, right channel drops. Right channel is directly across room, direct line of sight, to router. Ten feet, max.Diagnostic 127574263.This happens pretty frequently.

AirPlay seems to work fine, I can swap between my devices no problem. But once I try to switch to Spotify network streaming it seems like the connection is blocked.  Does anyone have any ideas on how to get the Sonos to properly disconnect from airplay? If I turn off the apple devices I can get it to connect to Spotify, but this seems extreme to switch between devices.

Hi,I've bought a Sonos One for the kitchen.Sounds very good but I'm thinking if I should use trueplay also for a single speaker.What do you recommend?  

Hi All, I purchased a used Play 5 Gen 1 a couple of weeks ago, all good until today and now no sign of powering on, anyone know if this is a known fault or problem.

I have been using FiOS for over a year and only recently have noticed lag and very slow download speeds 65-85mbps. I have many ‘newer’ connected wifi devices, including a Sonos Port and no issues.  I’m wondering if anyone else has a message from ISP (orange area in attached) showing my Sonos 1s need to be upgraded? Also is this the whole unit or just firmware? Does Sonos fix or do trade ins?Thanks,Ben 

My daughter moved my play 5 upstairs (without asking) and it now will not connect to the WiFi. Have tried via the Sonos app but it wont connect to the temp Sonos wifi that it is set up. I have tried connecting to WiFi via an Ethernet cable to the Router but still no luck. Any ideas?