Speakers

My S1 SL speakers connect to my WI-FI and can be seen by the app for only one minute before disconnecting. I have an EERO router and the Sonos speakers are within close range and getting a full signal. I’ve had the speakers for about a year, but the sketchy reliability has really turned me off to this product. Anyone have an idea before this system goes back to Costco?

Does anyone else have issues with Sonos speakers when playing from Amazon music? I have 8 Sonos One and EVERY TIME I attempt to play an Amazon playlist the music just continuously cuts out from one speaker to the next. Also, after about a minute, the track cuts to the next. I’ve done the usual Sonos recommendations: reboot modem, boost, each speaker…. Nothing works. If I play any of my own music it does not happen. Any help would be greatly appreciated.

I have followed the procedure to get BBC Sounds listed as a music service for my Play1 but it never appears in the list. I have deleted the Sonos app, reloaded it, switched my phone off and on again, updated my Sonos via the app but there is still no sign of BBC Sounds!  I read that I need to ensure that everything is setup for the UK in my profile....can't find "my profile" anywhere in the app. Has anyone any idea or suggestions as to why I can't get hold of BBC Sounds?

I bought a refurbished Play 1, and am trying to connect it to the WiFi. After no luck, I connected it to the router via ethernet, and it worked fine! I then disconnected it from the ethernet and tried to connect it to the WiFi again, but it still won’t work. Anyone know how to solve this?

Will I get 24 bit ausio on a play 1 if it is connected with the Arc? I would love a technical explanation of the sonos ecosystem to understand better. Does each speaker have a DAC? Can I override this with an external DAC if needed?

Hello there, long time sonos gen 1 five owner. Looking to upgrade. As I understand new Sonos products wont work with the gen 1 five. Is this correct? Looking to set up a multi room system. Thanks

I’ve got an issue with my pair of Sonos Fives with a significant bass boost at around 50Hz from where I’m sitting (measured using the iOS app HouseCurve). In doing some research I believe it is a modal peak or similar which should be able to be resolved to some extent in DSP. I’ve tried moving the speakers around as much as I can but although I can reduce it a little the problem is still there (I run Trueplay each time I change the positioning).I would have thought Trueplay would improve this but I’ve run it repeatedly and I just can’t seem to deal with it. I’ve tried reducing the bass to -10 in the equalizer but this doesn’t seem to have any effect either.Does anyone have any tips on sorting this out? iPhone 14 Pro on latest version of the app. I’ve tried moving the speakers as far into the room as I can. Thanks for any suggestions 

Is there a way to check if a second hand sonos was used for the upgrade program? I am looking into buying second hand speakers, and knowing if the upgrade program was used on them would make the differenc between an ok deal and a great deal...

I have a standalone Play 1 that does not connect to my wifi anymore. It worked fine for years, the problem started when I changed my wifi from 2.4 Ghz to 5 Ghz, and then after back to 2.4 Ghz (because I learned Sonos does not work well with 5 Ghz).I tried everything to make it work again without result:unplug power and restart reset to factory settings connect with ethernet cable to update sofware  reboot my routerEverytime when I try to connect the Play 1 to wifi using the steps in the Sonos app, I get the same message: “we could not connect the play 1 to your wifi”.The 2.4 Ghz frequency (active) and 5 Ghz frequency (inactive) have separate names in my router, so there can be no confusion in the system about that.Thank you very much for your suggestions :)

How to combine Playbar and Play5 Gen1 in a single system to work in sync?I havePlaybar Play5 Gen1 (2 qty) Using Sonos S1 app Configured to work on WiFiI have downgraded Playbar to work in Sonos S1 so that I can see all of them in single app.However, even after doing that, the Playbar and Play5 Gen1 cannot be added in single system.I am OK if I have to connect them by wired (ethernet or audio cables). Is it possible to make a single system with all these devices (WiFi or wired)?

I have aquired a play 5 gen 1 speaker and have the S1 app installed on my iPad, I thought I would try my iPod connected through the line in with line in selected in the app. There is no sound emerging so assumed if can’t be done until I noticed there were sound bar lines moving on the app as if it was playing. Am I missing something here?thanks in advance.

Any ideas on how I set up Dinis as I’ve changed provider and it says unable to connect to network even my account is greyed out so unable to log in to change settings do annoying thought it would be so easy 

We’ve had a Five for a bit without issue and recently purchased a home theater package that included two One SL’s.  I was able to set up the Arc and Five without issues, but can’t get the SL’s set up for the life of me.  I had one connected until the automated support told me to reset the router.  Now I’m back to square one and extremely frustrated after more than four hours of troubleshooting.  Any insight would be appreciated! Thank you in advance! 🍻

I’m filling an open floor plan with distributed Sonos Ones for smooth coverage.  About 1,500 sqft.  I have several Ones spread out (not in stereo) and grouped but want more bass.The Sub Gen 3 would obviously do well, but my purpose is background/entertainment music while guests are over.  I’m wondering if two Sub Mini’s would give me a better consistency of bass and offer some flexibility as I continue to kit out my place with all Sonos.I’m aware, you can’t pair Sub Minis.  Not yet anyway (maybe firmware in future?), but my thought is: If I paired one Sub Mini to one One speaker as a room, then another Sub Mini to a separate One speaker as another room, could you group the rooms and essentially get both Sub Mini’s to play?Again, not trying to put two mini’s on a stereo or home theater setup, wanting to spread the sound out consistently.

I’ve moved into a new house and am trying to setup the Play:3 speaker. I have factory reset it since it’s been a few years since i’ve used the speaker and I am receiving an error that the WiFi has a problem when attempting setup. I have it wired to the router and it still cannot find it. Any help here?

Hi, I have seen a Samsung smart TV which I am about to buy (QE43Q65B) the speaker is poor as I understand it. To avoid additional expense of a soundbar and to improve sound quality I was hoping to connect to one of four Play 1 speakers I already own.Reading boards I can see this may not be as straightforward as hoped, I am happy to to buy the appropriate lead if required but what I don't want is this to become hard work. Just want to turn on the tv and volume work as normal from the remote. No pulling wires out, recalibration, adjusting settings etc.Any help would be most appreciated.

I bought the new mini sub for our home theafter setup in the family room. My wife doesn’t like the way commercials boom, and I get it. We have paired 5s in the living room where we listen to music. Can I move the mini sub to this paired set-up?

Hi,I have Sonos Beam Gen 1 in my household connected via wifi. The product has worked fine for a long time but suddenly I lost the ability to connect to it without any clear reason. There were no changes in the network, the connection just stopped working. I can reconnect to the Beam with bluetooth and reset the wifi password but after setting everything up, the Sonos application fails to connect to Beam device. This happend on both Sonos (iPhone v 14.20) and Sonos S1 applications. I have tried following things without success:Try to discover Sonos devices in the network (Sonos apps) Try to fix Sonos connection (Sonos apps) Reconfigure Sonos connection to the wifi (bluetooth) Try different iPhone to connect to Sonos Try to change wifi password Try to connect Sonos with LAN cable Reset Sonos Beam Try everything above again Remove Sonos application and try everything again after reinstallationFollowing things have been checked:Sonos and iPhone are wifi connected and in the same network B

Face it Sonos, your Roam product is faulty. And to make matters worse, it’s sold at a Sonos price. My kids have less than $50 products that last longer, have the ability to stereo pair in Bluetooth, and are more dependable.I love my Play:5 (Gen2), three (3) One’s (Gen1), One (Gen2), and Amp. And after getting over the fact that my two (2) Moves won’t stereo pair in Bluetooth mode, I’ve learned to appreciate the acoustical depth they generate.One of my Roams has already been replaced. But now, both are unresponsive. To anything! I purchased the wireless charger for each, so it’s not the charger. They are your chargers. Within the S2 System App one is listed in “Sleep mode” and the other is “Not connected.” They both are unresponsive to resets, factory resets, charging for several days, no lights, no nothing.And I’m seriously considering replacing my Samsung soundbar and subwoofer with your Arc. But can’t bring myself to do it with this Roam issue still pissing me off.Admit it. Your Roam

I have two (2) Play 5’s that are randomly disconnecting the stereo pair. Happens in Apple Music, Spotify, and Line In.Diagnostic: 217537956

SL1s can I Unplug and move the speaker placement without changing the settings? Can I use with 4 SL1s and and a sub until I buy the ARC? I’m transitioning from Bose. Using a LG 86 TV no receivers just the tv. Thanks in advance. 

I’ve tried several times to get my Sonos One speaker (corded) to pair with my iPhone and I have not had any luck. Any suggestions? 

Can I pair a Sonos beam and Sonos play 1?

I tried to reset my Play 5 and it keeps flashing orange and white.  Green led never comes on.Any advice?

Hi,I have 2 rooms in the Sonos app: Sonos arc full system (surrounds and sub) and another room with roam. when trying to airplay from any of my Apple device (including Apple TV) I'm unable to do so to the Arc only. When trying to airplay to my roam it works 100%. tried removing the Sonos arc accessory from HomeKit but when trying to re add it it says the same issue again “unable to airplay to..." appreciate any help!