Speakers

My Sonos play 5 (gen 1) is blinking red. Any ideas what it is and how to fix it ?

Dear all, I have 2 identical Play:1 speakers. They both got upgrade to S2. As they were not compliant to our overall Sonos System, we need to downgrade them. Followed the exact process as shared by Sonos. 1 unit downgraded successfully but 1 unit keeps on giving ‘downgrade unsuccessful’ message. Any advice on what to do in addition to the documented process of reset and more options on S2 app would be highly appreciated. Thanks in advance. R

I watched this video from the Sonos official channel. But I am wondering that if we play music via Bluetooth to stereo-paired Era 100, is it a true stereo? For example, one speaker is the left channel, another one is the right channel. Or 2 speakers actually just have the exact same sound out?   

The answers here are a bit confusing so let me ask. I currently have a Sonos Beam and two One SL speakers all set up as my living room. Can I add a third speaker out on my patio and selectively turn the pation off when I am in the house and listening in the living room. Thanks Len

Hi,Since a while, AirPlay does not work anymore with my Sonos Play:5 gen 2. I reset the speaker and Airplay start working again but failed soon after.anybody as any idea of what to do ?Thanks !

Hi,I called Sonos support twice on this and let’s say they wasted my time…I have 3 Sonos in my home (home wifi network) and 2 others in a Guest House (Access point connected directly with a underground network cable to the home router).   I need my 2 Sonos in the Guest house to connect on the Acccess point and the 3 Sonos in the house to connect on the ‘’home wifi network’’.  I seems that the Sonos App does not allow to connect different groups of product under different network.  I suspect that, since both network are not so far from each others, they are picking up signal one from the other.   I even tried to creat a second Sonos Account to separate the 2 networks but the App recognize that the speakers are linked to the main account (maybe because of serial number).  And yes I made sure to Factory reset all speakers before I start to configure. Your ideas are more than welcome!   

Hi all.so I’ve had my speakers running pretty much faultless for the last 7 or so years, but over the last few weeks when we’ve been using them throughout the day and evening they work fine however when we turn them off for what ever reason (bedtime phone calls whatever) they all come on full blast randomly. This could be in the afternoon middle of the night no pattern. They are all up to date, I’ve tried powering down, deleting the app and re installing. This afternoon we turned them off and I removed the last played from the rooms and they have all just blasted out something, seeing as it’s 2030 and the kids were are in bed I just unplugged as quick as I could. any ideas on what else to try as I’m at my wits end With them now  thanks in advance 

I have had my SUB for over 8 years, same house, same place, it worked fantastic until 3 weeks ago. I’ve had to do a lot of resetting. Finally 2 of my 4 products are good. When I reset my SUB and try to reinstall I’m not being able to get the green flashing light. I am connecting to the Sub’s WiFi network, but when prompted to push the arrow button I should get a green and white flashing light and light remains white. I only get a white light.thank you in advance  

Currently have two Era 300s set up as a stereo pair, with one speaker connected to my Sony Turntable via its RCA outputs (and Sonos adapter).  Is it technically possible to connect a CD player to my other Era without “confusing” Sonos? I know I could just detach the Vinyl RCAs whenever I want to listen to the CD player, but I’m wondering if it’s possible to have both units each connected to an Era, so that I never have to unhook anything. I’m also uninterested in a mixer, although would consider a low-profile one if that’s all there was. 

Our Sonos system was installed in 2016. More and more often the music is not continuous. On occasion I have unplugged the Sonos control box for a particular room, and it appears to help for a day or so. It is very frustrating. I am wondering if there is a way to reset the entire system, hoping that this might solve the problem. Gary Freeman

Bonjour,nous un TV de marque LG placé sur un meuble, il est impossible de placer une barre son devant le TV car on cacherait la cellule pour la télécommande!Est-il possible, sans perdre trop de qualité, de placer une barre son à l’arrière du téléviseur!Merci pour vos réponsesJLB123 

HiI have just installed two Era 300s in a stereo pair with a sub. All works fine, except when I added the Alexa voice assistant the music became incredibly muffled as if Alexa was listening all the time. When i removed the voice assistant, it was all ok again.Does anyone have any ideas of how I might resolve this?ThanksNeil 

I have a Sonos ray can I connect 2 Sonos ones second generations together as a surround sound

I’ve had this same Sonos set up for years and all of a sudden the following issues have arisen play 1 x 2 not connected and cannot reconnect though the app. Have done the troubleshooting unsuccessfully  one SL x 2, intermittently dropping out of the app. Both not connecting through the Spotify app sonos Arc and beam, intermittently dropping out from app and becoming disconnected  Sonos app has become laggy and difficult to use  I haven’t added or changed my network lately which is odd that this has started out of the blue please help!

HiI have successfully connected a DMP 6 to my 5 and played music throughout my Sonos system.  My question is, if I added a pre amp would this enhance the sound further and increase the volume?  I found that the volume using the DMP 6 was lower then playing without it connected?

I can’t join my new WiFi. I tried Myriad of times. No luck 

Hello everyone. I have setup my 2 new Sonos Fives with Sub Mini and noticing that one of the speakers sounds like it plays in a mono mode, like if the tweeters were not on or something. I don't know how to better describe the issue... I have tweaked every possible setting that I could think of, but nothing worked. Currently, the music plays through a smart phone and is hooked up using line in connection. Anyone has experienced this? Thanks.

Hello. I purchased 2x Sonos Five with Sub mini. I was hoping to be able to use the speakers via 3.5 mm audio jack, but it looks all the jacks that I've tried, do not go in all the way through and as a result I either don't get any sound or ot sounds without the base and other channels. Can someone explain what could be the issue before I return my speakers? Thank you.

It sounds like I have a speaker (one of my One SL speakers) might be blown.  Getting cracking like I haven’t heard since is was a kid back in the 1970s listening to cheap car speakers.  suggestions as to what I need to do?  I have only had for about 2 years +

My brand new Sonos arc turns volume up and down automatically.It happens both when streaming music via Spotify or when sound from my television is being transmitted. It happens all the time. Should I contact telephone support or any other good ideas?Thx, Anders

I have 2 Play 5 gen 1 from 2014. I use the old app to control them. After the last upgrade, both sonos completely  stopped responding. There are no lights. I unplugged and replugged and I restarted the router but no luck. Please help!

I have a system which includes 2 Play 5 (gen 1) speakers using the S1 app. I have recently bought a second hand Play 3. When I try the ‘add product’ button on the app it tells me ‘app update needed’. I am concerned that if I update it, the Play 5’s wont work. Would this be the case?

I recently moved and I’m unable to connect my system to the new wifi. Keeps getting error message saying unable to connect. The wifi is work gin I’m connected on  iPhone 

Finally got my Sub Mini connected to my ARC (SONOS needs to come up with some sort of interface to look at configuration, it's ridiculous I have to stare at my phone for 5 minutes before it fails and not have any information to work from)Now, I don't have sound coming from the Sub Mini.The Mini Sub is right beside my ARC.Help?

When will Sonos sort out their WiFi and app issues. I am bored every month or so my app just decides it doesn’t want to connect to WiFi and cants connect my arc and Sonos 5.  looking through messages on here looks like it’s a very common/frustrating theme that Sonos just can’t fix or possibly don’t care to fix!  If anyone has found a way to get sorted fast rather than just wait for the next day to see if it works please share.