Speakers

I have a pair of Era 100, they worked very well in the apartment I used to live in. They can connect to wifi and bluetooth.Now I moved to another apartment, where I don’t purchase my own Wifi and routers, the apartment takes care of it. This also means that my Sonos devices are no longer connected to a wifi system in which my phone’s Sonos App can find these devices (it’s one big wifi for all the 600 residents in this building).And somehow because my Sonos app can’t find these speakers, I can’t get them into Bluetooth pairing mode. Does this mean I can’t use these speakers at all?I tried:Resetting. But after white and yellow light flashed, green light started flashing, and no matter how long I pressed both of their Bluetooth buttons, no reactions at all, cannot pair. Also they seem to be not fully resetted. They still remember who they were. Reconnecting. I did manage to connect them with the apartment’s wifi. But they still won’t show up on the Sonos App, and cannot get them into pair

I purchased the ERA 100 speakers and had no problem setting up to my network. Then I purchased the beam sound bar, and when I tried to connect it to my network it keeps saying incorrect password but it's the same password I've used for years and had no problem setting up the speakers. Please help

why can’t I group my SL1 with my Beam? group is greyed out. 

So, I’ve run across a number of topics regarding the Sonos Arc dropping audio, but none seem to be quite what we’re encountering, so I hope someone might have some insight here.As background, we’re dealing with a system with a Sonos Arc with two One SL satellites and the sub in the den, an Era 100 in the living room and a Beam in the master bedroom, all are connected via wifi and showing “excellent” connection statuses.Now for the issue. This recently started and is driving me crazy. When we start a playlist from the Sonos app, everything works very well like it should for 15-20 minutes, maybe even a while longer, but eventually the Sonos Arc stops. No error message in the app or any notification there's an issue, the app shows it still playing, but no sound.Sometimes stopping and restarting the playlist is enough to get everything working again for a while. Other times, I have to unplug the Arc, then resume the playlist. Any suggestions?

I have an existing S1 System with several speakers, Play 5/3 and 1I have a new Play 1 (set up on S2) and want to add it to my existing System (S1), and need to downgrade I have followed all the steps.. uploaded the S2 Controller, opted for ‘downgrade’… etc.. and it fails to complete the downgrade.. Have tried several times with no luck All advice welcome…  

I am a complete Sonos novice, so I don’t even know if this question makes sense.  My current old school setup is a Yamaha stereo receiver connected to a Bose accoustimas subwoofer, with two Bose 301 connected to the subwoofer.  The 301s need to be retired.  Can I connect 100s to my receiver using the inline adaptor connected to the cd out on my Yamaha receiver, but still keep the Bose subwoofer connected to the receiver to get more bass or would the 100s and the Bose subwoofer be out of synch? Just trying to avoid getting the Sonos mini subwoofer right away.  My primary use will be to listen to vinyl through my Fluance turntable that is connected to my Yamaha receiver.  I’ll grow my Sonos system over time.

My WiFi network assigns unique passwords for each M.A.C. address. Can I connect two ERA300?

Hey, all. This seems like it should be simple, but I can’t seem to get it to work. I factory reset a One SL and want to add it to an existing system, Living Room. When I connect the One SL to my network, which is the same network as Living Room, and try to add it to the existing Living Room system, the app adds the One SL to a new system called Living Room 2. Does anyone know what I’m doing wrong? Why won’t the speaker just attach to the system I asked it to? Why does the process keep adding the speaker to a new system?

I had an 8 hour power outage night before last. When the power came back on my Sonos setup was scrammbled. Anyway, I was able it get it back accept for one A300. It connects to router (I can see the mac on the router) and the Sonos app, but the A300 refuses to register. So I cannot use it. I checked my Sonos account online and the device’s mac/serial number is registered. Things I have tried to get the A300 to register wth Sonos:turn A300 off and on moved A300 2 feet from router turn Orbi 960 mesh router off and on tried factory reset on A300Nothing worked. I do not know what to do. I hope the A300 is not damaged. It use to work great.My system:Arc, Gen 3 sub, and 2 A300s, Router is a Netgear Obri 960 (no satellite).  connect to SSID with combo 2.4 and 5 GHz, no 6GHz) ISP is Xfinity/ComcastThanks.

My IKEA Floor lamp disconnected and won’t reconnect. I’ve tried restarting it and my router as well. The symfonisk speaker frame connects but the floor lamp won’t anymore. Seems frustrating because it worked just fine few weeks ago

2 of my play 3’s are showing a red light. What do I do?

I use Sonos daily and today I discovered my Sonos Ray was not showing up in my system products.  I went through a factory ready and added the Ray again; however now it’s showing up as not registered.  When I click on this it’s reporting ‘Incompatible Software Versions’.   The system is currently set to auto update and is running version 15.11 build 76248062.  I also checked for a system update and found it was up to date.my iphone is running 17.2.1 and hasn’t been updated recently.  Nor has the sonos app on my phone.  My phone sonos app also  shows the same version and build. It was all working yesterday so I’m a bit confused on what to try next?

I tested out a new ISP and they changed my router gateway ip address. After I reset the router to my original ISP my Sonos speakers are not connecting to my system. I use a meshed Orbi RBR50 system, 2 satellites, and the speakers are not found sporadically. If i move all the speakers to my upper floor near the main router i can get them all to connect but when replacing them to their location they are either not founf or not connected again.

I have tried disconnecting everything and re-pairing the speakers then adding the Sub and so far the same result, which is the right speaker stops producing sound. If I disconnect the sub the right speaker begins producing sound again. The Sub is working with the left speaker only.ThanksAlan

My Gen 3 casing is cracked and I need a replacement. Does anyone have a shell I could buy or know who might have one for sale ?regardsCarlos 

Would it be possible if Sonos allowed it to use three or two Era 300’s to replace the arc as the central speaker? I’m loving some Dolby Atmos music, with the Era 300’s, but the weak point in my home theatre set up is the Arc; it just can’t play music, great for Movies.I have taken out the 300’s to test as a stereo pair and they sound awesome for Dolby Atmos, but prefer my fives to listen to Stereo Mastered music. If Sonos would allow users to replace the Arc with Era 300’s I would go out and buy these in a heartbeat. It wouldn’t compete with the Arcs pricing either; oh just imagine?

I cannot connect my SONOS products to my new WIFI Router from Sky, all of those SONOS products were working fine on my previous WIFI network, but simply will not connect to this new one.I have a Play 3 and 2 Play 1 speakers.I have done a factory reset on all speakers.I have done an app reset on my SONOS app on my phone.On the Sky Router I have tried to switch off 5Ghz network and function only on the 2.4Ghz version, and I’ve also tried to switch the security mode back to WPA2, nothing works, every time I get to the point of adding my WIFI password, it fails.Any thoughts?I’m almost at the point of dumping all this equipment.

Cox modem WiFi 2.4 or 5 do not connect to Sonos unless hardwired.  Never had a problem and spent 2 hrs with Sonos team with zero luck.  what can I do to get back wireless connection?  

I connected two Play 3 speakers to an existing Sonos Amp system, all are S2. The speakers were purchased together, one updated fine, the other did not and will not.  Things I have tried based on similar problems found in the community:-Connect the speaker via ethernet cable-Connect the speaker directly to the router-Reboot the router-Factory reset the speaker-Disconnect the working Play 3, factory reset again, try adding again (same error)All are on the same network.  Diagnostics 832690832Edit:  I have also used a static address and using DNS of 1.1.1.1, 8.8.8.8Thank you

Hello everyone! I need your help since im not really sure if Sonos would let me pair a bluetooth headset with multiple devices. Here is my situation:I want to connect 2 Sonos devices via a bluetooth headset (or a microfone but a headset is preferred) so i can transmit my voice for events etc. I also want to display music for the background whenever nothings is being said.I figured out that these devices would allow me to to connect multiple Sonos devices together and then display audio via bluetooth: Era 100 Era 300 Move 2 Roam Roam SLbut i still havent seen any information about pairing a e.g headset or anything similar. How would i even be able to select the sonos devices with the headset …? You see im very new to this stuff so i just hope someone might be able to help me here. If u have any further questions pls feel free to ask them^^.  Thank you all for your time!   

I have read a couple of hours worth of info on ways to keep the Era 300 from disconnecting from Wi-Fi.  I bought it less than a week ago.  First 2-3 days I had no trouble.  Now all I have i do is connect, play music. Reconnect next time I want to play more music, and it’s a never ending circle.  I bought Sonos because I heard it was easiest to set up and easy to manage.  Yikes.  I have factory reset, factory reset while switching off my private Wi-Fi address.  I haven’t figured out how to put all speakers on the same channel.  Sonos recommends 1,6 and 11.  Don’t know what that means or how to do it.  It’s like reading Chinese to me.  Has anyone tried that, and does it work?

I have 2 sonos era 100 speakers.  I'm looking to have them both paired via bluetooth to my windows 11 pro Dell computer.  I have successfully connected one but how do I connect the other as well to operate in stereo (2 channel). Brian 

Hi All,I read all the posts here including “can’t connect again” and none of them are identical to my question or issue.  My pair of One SLs work fine in connection with my Play 1 and Sub, until …I turn my TV off (the two SL units always stay turned on as they are on separate electrical outlets/circuits in different parts of the room Whenever the TV is turned back on for any watching, the Playbar and Sub connect just fine but the One SLs never reconnect.  Never. The only way to resolve this is for me to completely unplug all devices, let the TV sit one minute without electrical power to it, the turn on the TV then the two One SL units right after.  A few minutes later all is synced up and works fine.One might argue that this is an IP address issue or network issue but it’s not.  It’s consistent every time.  I can sync up all the units just fine if all are unplugged and plugged back in.  But once the TV alone is turned off (only the TV), when it’s turned back on the One SLs will not res

I have the older generation Sonos speakers which run S!.  I am curious what you get with S2 that I don’t get with S1?  Also, is there a way to upgrade the components in me speakers to use S2 or must all new equipment be purchased.

Hello!Bought an Era 300 yesterday and noticed that it (and my S1s) are all connected to my 2.4 band instead of 5ghz. I believe they are all 5ghz compatible. Does anybody know if I can force them onto the 5ghz?I have google nest hubs which are dual band 2.4 and 5. I only ask as I find a bit of a lag or pause when playing the next song with Amazon Music (I find their whole integration is pretty slow, especially compared to the excellent Deezer integration).Thanks,Craig