My Play 5 (Gen1) died and I replaced it with an Era 300 which means I had to upgrade my entire system (10 other sonos units) from S1 to S2. I have 2 main issues since upgrade to S1: 1) the various sonos units appear and disappear from the S2 app randomly. They may show up on the Sonos window app and not on the iphone app. They may be playing music but not show up at all on the iphone mobile app. Sometimes I will get them all into a group and then they will de-group themselves. 2) When I do get all the sonos units grouped together and playing a song, the music will randomly drop and then rejoin from different units multiple times during the playing of a song, almost like someone is flicking an on/off switch to various units throughout the house during the song.
The S1 setup ran flawlessly for years and I have not changed anything on the wifi/router setup, just updated from S1 to S2.
Does anyone have a solution or advise?
Thanks!!
Best answer by Corry P
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