Answered

Sound Around system & bluetooth connection

Forum|Forum|1 year ago
January 24, 2024
2 replies
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PierrePali
Contributor I

Hi Eveyone,

I have a setup consisting of a Sonos Beam, a Sub Mini, and an ERA 100. I just bought an additional ERA 100 to create a Sound Around system. Everything works correctly over Wi-Fi. However, when I try to connect one of the ERA 100 to my iPhone or Mac via Bluetooth, it's impossible.

Before setting up Sound Around, it was possible. I follow the procedure by holding down the Bluetooth button, but nothing happens, I cannot pair the ERA 100 with my laptop or phone. I repeated the operation with my other ERA 100, but it's also impossible. It seems impossible from now to connect a single ERA 100 via bluetooth. Do you have any idea how to solve this problem?

Thank you.

Best answer by jgatie

When set up as surrounds, the Bluetooth and Line-In functions are disabled. This is because the connection between the front device and surrounds is a one-way 5 GHz direct connection needed for low latency sync with the video, so the Bluetooth and Line-In cannot be sent out from the Era 100.

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jgatie
Answer
Forum|Forum|1 year ago
January 24, 2024

When set up as surrounds, the Bluetooth and Line-In functions are disabled. This is because the connection between the front device and surrounds is a one-way 5 GHz direct connection needed for low latency sync with the video, so the Bluetooth and Line-In cannot be sent out from the Era 100.