Speakers

I just upgraded my Bell router to the Hub 1.5 download speed. I set up a 2.4G wifi channel for it, and when I go through the procedures to change wifi’s I get the message “can not connect.   How to I fix this problem?  Do I have to reset speaker to factory settings?  If so how?

I have  two sonos ones,a sub 3rd gen  in living room plus two play 1s that don't connect to this system these did but my sub is showing 5540 MHz all the rest are 2422.my play 1s won't connect to this system now.I also use a sub 2nd gen with era 100,plus two ones in a bedroom but different system, these play 1s connect no problem to bedroom !! ..I have a wifi booster in living room to connect wifi to adapter in bedroom,sonos works no problem but play 1s now don't connect  in living room sub  or connect to wifi..any advice would be great as play 1s connect to bedroom sub but not living room, have tried without boosters and reset speakers...man from sonos says reset router and build new system  ???or shall I connect everything to 1 system then move whatever speakers and sub to bedroom ,just want sub and speakers in 2 rooms.or what's the best way to build 2 systems on 1 wifi ???sorry if seems confusing and any help will be appreciated 

I own a Sonos Arc and two Sonos One.I also use an audiolab streaming amplifier via Play-Fi app.How can I connect Sonos speakers to Play-Fi app?

One SL è compatibile con Play1?

Hello Have hit a problem. Last nights update has knocked off my Sub Mini. Cannot get the sub to be recognised. Done a reset, still not playing ball. Gone  nuclear with a factory reset, it will go ok until I  try to allocate the sub to a room. Has anyone have any ideas?     

Hi there, Anyone here that could shed some light on this topic; I am looking for a nice setup at my home. I previously had a Sonos Amp connected to two B&W 607 S2 and that worked perfectly with my turntable (my ex got the audio system in the divorce).  Now im looking for a new setup. Would the ERA 100 be good replacements for the B&W 607 S2? Or are the ERA100 not of the same audio quality?   

G'day, so my plan to buy a turntable to use with my defunct S1 Play:5 have gone awry, as I've just discovered it's bricked. So I now need to buy something new to connect the turntable to my S2 system (no line in) 🙄My question is, for an Audio Technica ATLPW50PB with built in phono preamp, is there a sound quality difference between getting a Port vs. a new speaker with line-in?If there's no difference, I may as well get a new speaker, in which case, which would you say offers the best audio quality between the Era 300, Five and Move 2?I'm not fussed about smart speakers, and being portable is a secondary bonus (when not attached to the turntable).I had a look on the forums but couldn't see this specific question, thanks for any input!

Is there somewhere in New York City to audition Sonos speakers and get some questions answered?

Had this Sonos System for about 6 years now. Every year it cuts out more and more! I phoned into Sonos support about 3 weeks ago to get this rectified. The guy put me on a hold time after time until the ‘cutting-out’ seemed to be fixed.For the last 3 days it’s been cutting-out constantly. Today I went to Sonos Support online. I chose to ‘chat online…..naturally I get a darn bot (a machine) I ask over and over for an agent, a representative, a real person...all this machine says ‘How can I help you’ over and over. I’ll phone them today.  The Point Is…….I plan on buying a new system soon and it sure as hell won’t be a Sonos!!!!!!!!!    

Hi, can I pair a sonos beam gen 1 with 2 era 100 speakers for a surround sound system? I know it can work with a gen 2 beam but didn't know if the gen 1 beam works as well with this setup.

Has anyone else experienced all of their speakers flashing orange and white?all was fine yesterday. (And for the past 2 years) but last night I noticed all of the speakers in my house flashing orange and whiteand in the app all of the speakers say “updating” it’s been this way for over an hour now 

Hi,I will be getting a second Five to create a stereo pair with my existing one and am looking for a couple of desk stands that would work with both speakers in the vertical position. Nearly all the ones I can see online are either floor stands or for use with the speaker in the horizontal position. Does anyone else also have their Fives set up vertically and use stands?Many thanks for your help,Joe

Hi thereHow do i get stereo in back speakers in music videos?Streaming from Youtube Music gives a stereo signal for sound along the video but sonos automatically tries to make it a sourround sound which almost mutes the back speakers and spoil the entertainment.What do i have to change to get the music in the back speaker too?

Hi  I have had sonus beam sound bar for a year or so decided to get Era 100 speaker today to create a bit of surround sound trying to connect the Era 100 through the app with little success the beam is working fine but the Era 100 will not connect I’ve tried resetting router and all the other quick fixes but still nothing works has anyone else had these issues  thanks 

I have been waiting since August - 4 months - for Level 3 support to resolve an issue with setting up Sirius on my Sonos account. I call Customer Service each month and told there is no one to talk to and I need to wait to hear from Level 3 support.Does anyone have a suggestion for how to get support from Sonos?

I have two sonos one SL speakers which are paired as system surround for my Sonos Arc and Sub. I own this system for almost two years now. I noticed recently that sonos one sl speakers disappeared from showing up under my system. I still can connect to them through music streaming apps but they are not stereo paired anymore and shown as two separate speakers. i tried to factory reset them and reconnect them to Sonos app but still the same issue. They are connected to wifi and listed under connected devices to my router but they are not shown under system. I tried adding them using instructions of adding new product. The process go through and I get a message telling me the speakers are added but i need to unplug them and plug them for them to show up under system and I did that several times without success. Is that problem something known? How I should resolve that? 

Bonjour à tous je viens d’acheter une era 100 qui fonctionne parfaitement pouvez vous me dire si j’achèterais l’adaptateur sonos usb c - jack je pourrais avoir le son de ma tv dessus ? cela fonctionne actuellement avec une Marshall mais j’ai un gros doute avec la sinon era 100 merci de votre retour 

My sub and amp say in the amp they are connected to the arc in my “Living Room” but now sound comes out of the rear speakers connected to the amp or the sub. I have to unplug the arc and re-add everything every time to get them to work together. Once I reconnect everything it works fine until the next morning?

I want to put one of my Era 100 speakers in my office at work and let others use it.   However, I do not want them to use or see any of the other speakers in my home, how do i do this?

Thanks to my other post, I learned that two components can used with a stereo pair of 300s, one inserted into each Era 300. however, how can I preserve CD quality sound being sent to the era? I’m assuming that RCA cables would not do so, nor would, a 3.5 line out. What about using an audio extractor inserted into the Era—one with HDMI or a digital coax port?  Hs anyone done this? Side note: I’d love a recommendation on an inexpensive CD player.  The goal is to have a little “legacy station” (play CDs and vinyl) next to my Era 300s.  

My move- moves Inside to outside to lake to sprinter van-it gets around!I would like to add more and, honestly, just expand my home system to outdoors- I know Move is somewhat ok with outdoor weather, but is there anyone that works outdoors or one in the works for outdoors? I could put the speaker under an awning, so it would take the brunt of the weather, but could not guarantee it wouldn't get wet. Thanks

Hi all,I bought a pro-ject Phono (no Sonos) and I would like to listen through the ERA 300, but but I can’t! I called the support and they told me that I need to buy or a pro-ject phone T1 (Sonos) or a pre-amplifier phono. I need to discuss with the Sonos community to understand what is the best solution.many thanks!Michele

I have 2 play:3’s connected, bought a 2nd hand for another room.  App couldn’t find it, connected the speaker to the router, it can see it but won’t connect.  Is it the router?  Seems odd since 2 are already connected.

how many sonos ones can be added to a wifi system?

My era 300 disconnected from the network recently. Now when I reset to factory setting and try to add it back to the system, it gets all the way to the end of the process with a message along the lines of “speaker is connected but may not show up in Settings/System. If this is the case, unplug the speaker, plug back in and finish connection in the Settings tab.”  I have tried this multiple times - i unplug the speaker, plug it back in and there is nothing to “finish” in Settings. Nothing happens at all and the speaker is not connected. Getting very frustrated.