Speakers

One of my Sonos Five pair just spontaneously died after just a little over two years. Just outside the warranty. It will not turn on. This happened while in standby during the night.  Both Sonos and the local reseller act as though its expected and normal. And are not interested in fixing or replacing the 2 yo speaker.Im told the speaker cannot be fixed, only replaced. I have also found comments online saying this malfunction is not uncommon - but i cannot corroborate that.  Does anyone have any experience with Five going dead after two years?and was anybody able to find the magic words to say to Sonos to make them own up to this disgrace rather than sending you off to buy a new one with a shameful discount of 30% like a cheap brand?Also, does anybody know if there are  repair labs that can benefit from the almost brand new working parts (other than Sonos themselves)?

Want to make use of two of my old Sonos Play:1 to connect to a Fire Stick. What are my options? I cant really use HDMI as the Firestick is in my projector which is ceiling mounted. Could perhaps use a line in and run a long 3.5mm or use a bluetooth adapter. But going to need something to interface with the Play:1’s as they have no line in.

Comment je peux configurer ma sonos ray a mon enceinte sonos one!Je précise j'en ai que une

I have two Sonos One speakers, along with a Sub Mini, that I use to listen to music in a medium-size bedroom while I lie in bed, the speakers positioned on either side of the bed, at the head of the bed. I just bought two ERA 100 speakers. My original idea was to just replace the Ones, but it occurred to me that I might get a fuller sound using all four speakers. Should I use the ERA 100s as my main speakers and the Ones as additional? Should the ERAs be at my head, and the Ones at the other end of the room, or the Ones at my head like surround sound and the ERAs at the other end of the room? Thanks!

I want to buy era200.   Aim is to upgrade. However price no different with Black Friday deals doing an upgrade.  Is there any point buying as an upgrade.  Can you combine discounts. Thanks

I have a set of play3 with the ARC+sub I want to replace the play3 for era300 will they be easy to setup in app ty

Hi my Sonos keeps dropping out from WiFi. Every other device in the house is connected to WiFi but my Sonos app isn’t finding my speakers 

If I add a 2nd ERA 100 and pair it in stereo, does the volume slider button on top of the 1st speaker adjust the volume accordingly on the other speaker?  I frequently adjust volume up or down while listening to music, and I don’t want to use the app every time.  I really hope I wouldn’t have to individually adjust volume on both speakers constantly, or that would be a deal breaker.  I’m ready to pull the trigger on the 2nd speaker but need to clarify this 1st.  Thanks.

We have a music listening and TV viewing area in our living room. Music is a stereo pair of Play1s either side of the TV. TV sound is HDMI ARC to a Beam Gen 1 under the TV. It all works well.We have no interest in surround sound (and even if we did our room would make it really hard to put the surrounds anywhere sensible). The Play1s sound better than the Beam for music - not surprising they are physically separated to give a decent stereo soundstage.Was wondering about adding a sub mini to the set up. As far as I can tell would have to add the sub to either the TV/Beam or music/Play1s. Is there a way to get the benefit of the sub for TV and music without losing the convenience and ease of our current set up? Whatever we do has to be easy for everyone to use. Thanks 

HelloHow to adjust left right balance on a stereo pair of Era 300 for music listening?I am honestly shocked that such a basic and essential feature is not available by default.My situation is straightforward. I cannot place my speakers in a perfectly centered listening position. The right speaker is farther away, so I simply want to increase its volume to compensate and keep a proper stereo image.How can we adjust the left right balance on an Era 300 stereo pair when listening to music?If the option exists somewhere, I cannot find it. If it does not exist, I do not understand how a system positioned as premium can lack such a fundamental control.Thanks

Is there any way to make Apple Music's iOS 26 automix work with Sonos speakers?

So I have a 3 speaker system in my restaurant, all Play 1s. The speaker nearest to the router is wired the other two are connected by SonosNet and are 5m and 10m away from the wired speaker with line of sight. All speakers mounted at ceiling height approximately 2.5m.The system works fine when it’s not so busy but in the evening the wireless speakers cut out once we get probably more than 15 people in the restaurant and I am left with only the wired speaker playing. I have tried so many things and it’s driving me insane. The router is a BT Smart Hub 2.  What I have tried so far :Raising the router to ceiling heightDisabling the 5Ghz bandDisabling guest wifiTried all 3 modes on the routerFactory reset my speakers and reset the systemRebooted the routerDeleting and reinstalling the appSwapping speakers around It would be a pain to wire all the speakers but that will be my final thing to do if all else fails. Are my speakers outdated and would newer ones solve the problem or is it totally

Since 2011 I have been a loyal Sonos customerThen they upgraded and left me out in the coldMy Sonos products from 1211 are unreliable. They function and don’t function. Very frustrating.A 15% discount is not helpful since I spent over $1000 in Sonos’s equipmentThat now doesn’t work as it’s supposed towill not buy a Sonos product unless they give us a big big discount

I have the playbar, play on and play 3 speakers. When we originally bought the speakers I was able to download an app on my phone and was able to get the speakers working. I was able to control them from my phone. We eventually removed the app from my phone, but when I reinstalled it, I could no longer get the speakers to sinc. I believe that these speakers now require some sort of upgrade?? Our playbar is the only speaker connected now to the TV, I don’t want to lose that connection. What do I do to get everything working again.I dont really want to buy new speakers as I cannot afford them now

How do I connect a Bose dock to a play 5? I have 3.5 audio cable but nothing is working. I use line in on play 5 for a turntable, do I need to link Bose dock somehow?

Hej jag tillhör den äldre generationen och är 63 år och inte så bekväm med det tekniska. Frågan är om det skulle finnas en vänlig själ som skulle vilja hjälpa mig fysiskt att få rätt på mitt sonos system som består av 2. St era 100 och 2 st. Play 1 en sub mini och en beam. Givetvis mot en rimlig ersättning. Jag befinner mig i Malmö. MVH Stefan Larsson 

Is it true that the iOS app and the soundbar have to use the same SSID even 2 SSIDs are on the same network?

Here in Canada, Costco has been selling SONOS products for a couple of years.  In one warehouse, the stock, like Era 100, Move 2 and Beam have been on display from at least January 2025. This i know because of a labelling error which caused Costco staff to remove some of the labelling. Soooo, suddenly with the PRICE INCREASE,  this old stock has gotten veery expensive. Some Costco staff have commented that they wish Costco would stop carrying the product because they may sell one item a week….tariffs? No...greed.

I’d like to use Sonos to provide surround sound effect when streaming films via my iMac. How do I connect more than one speaker to the iMac, please? (2 x move, beam, to start with).  Thanks

There are other closed threads for this, most say disable battery saver.And I had been sure to do so.But just now I turned ON battery saver and my roam is happily sitting on the table playing even after 45 minutes off the charger.Go figure!Thought I should share since I was seriously annoyed by shutting down after half hour off base, it was always a mission just to turn it on again too.

I'm considering buying a pair of Sonos Era 100s as the start of a home network. I'd like to be able to start music (i.e. from Spotify or BBC Sounds) without using the app. Is there an option to do this, for example with the touch controls? I'm aware this could be done with voice commands but this isn't my preference. As a comparison, my Bluetooth headphones have a touch command for "Spotify Tap" which starts music without using needing to access an app. Is there such a function or work around with Sonos speakers?Thanks 

Hi, I'm trying to update network settings, and the app says it can't update the Sonos One speaker without a factory reset. So, I go through the reset procedure from flashing orange/white while holding the Join button until I get a flashing green.Should that then be complete? The light refuses to change from flashing green to white or, indeed, anything else…...and when I try to resume updating I get the same message that a factory reset is required. Any ideas welcome!

When trying to adjust the distance on surround sound feature, it will not allow you to adjust. It’s not highlighted like normally. 

I’m just wondering why I went through the trouble of adding all of my downstairs speakers to a zone, but now I can’t add the sub to any speaker nor to the zone. This seems… silly. Please explain the logic.

Bonjour, J'aimerais acquérir une nouvelle enceintes pour pouvoir écouter ma musique en Bluetooth. J'aimerais savoir si en utilisant le Bluetooth sur era 100 era 300 et move 2 on peut écouter la musique du téléphone sur le reste des enceintes ( one, one sl, arc, sub ) sonos via le Wi-Fi ?Merci.