Speakers

Never fun to wake up one day and find Sonos doesn’t recognize any of your speakers. I have two Play:5 (Gen 1) speakers and two Play:1 speakers and all are running on the S1 app due to the Play:5s.None of them could be found by Sonos.  Unlike the S2 App Firewall message, there is no message other than no speakers could be detected. After hours of searching for answers and experimenting, I finally found a process that worked.A shout out to all you IT guys that say “Have you tried turning it off and then back on?”.  And by off, they mean unplugged…and by unplugged, they mean for 5 minutes. Unplug Modem and Router. Disconnect the Ethernet cable between Modem and Router. Let them sit for at least 5 minutes.  Unplug all speakers Plug in Modem, once completely rebooted, reconnect the Ethernet cable and  plug in Router  Starting with the Play:5, reset to factory settings by pressing the mute button wh

Sonos desperatly need to employ some specialist back end network connectivity engineers. The amount of time my systems just straught up dissapear from the sonos app just cooks me. Absolutly nothing wrong with my wifi network at all. Everything other device on the wifi works no issue. But sonos just cannot get it right. How difficult is it to get some new firmware out to sort this s*** out.  Moderator Note: Modified in accordance with the Community Code of Conduct.

I’m in search of a longer power cable for my ERA 300’s? Does Sonos sell one?

Is the discontinued sonos one sl compatible with sub 4? If not, is there a sub that is compatible? We have these in the garage and they sound great but I'm looking for a bit more deepness that I can feel. 

My cat keeps stepping on the buttons at night and accidentally turning the speaker on. I know someone who covered the buttons with a plastic cap to stop it, but that looks clunky and isn’t really practical. It would be great if there were a true “off” option or a way to lock the controls when I don’t need them.

Wondering about speaker placement (2x Era 100s) in this open concept kitchen / living room. Not pictured in the image below - two stools at the kitchen island that I often eat at.  

I have a Sonos ray, Sonos 1 and a Sonos move. When I put on my Sonos Move for music in our conservatory it automatically puts the music through the Sonos ray even though I click the source to be the move. Getting so frustrated. Moderator edit: Changed “roam” to “Move”

Evening all. Have a large Sonos environment started maybe 13 years or so back. It’s been refreshed a time or two and continues to grow. It has in the main, been near flawless in operation. It’s all S2 and most devices not so old.But a problem recent months has prompted some questions which I’m hoping I can get your experience and recommendation on please. We took the view way back that running RJ45 copper to each device was the best way to go. Every device bar an ARC with wireless One’s associated, are hard wired. But I’m now wondering what is the optimum networking configuration for 2025? Discussion today with Sonos support caused me to think that wireless seems be the preference. Or a combination of some wired and some wireless. There was less enthusiasm for wired only.Why do I say this? We I swapped two very old and long in the tooth Netgear 48 port PoE switches out in favour of two brand new high spec managed Netgear switches. The PoE side

I was wondering if the auxiliary jack cable for the Sonos Ace is compatible with the Era 100, since there is a USB-C to jack adapter but I would also need to add a jack-to-jack cable to connect to my video projector.Thanks in advance for your help

For some reason, my Sonos One lost its connection to my home WiFi network, and it appeared the only way to get it back on was to follow the device reset steps.  Once I was again able to connect to it with the controller app, none of my previous settings were there in terms of favorites, music services, playlists, etc. My question is, where are these settings kept?  As part of my Sonos account (if so, would have expected them to be remembered) or on the device itself?

Hello, I want to run my computer audio through my Rodecaster Pro II, as I currently do utilizing my Adam A3X powered speakers. But now, I want to use the Sonos era 100 speakers to replace those. Is there a way to connect the era 100’s to the Rodecaster Pro II and use them as my computer speakers (not utilizing the Bluetooth feature of the speakers)?

Hi, can you let me know the best recommended set up to connect an Arc with a PC for listening to video (no TV available unfortunately to connect HDMI-ARC cable) streamed through a PC - eg. SkyGo - I think there are various set ups, but want the best without delay on the video content. Thanks for your help

I recently installed the sonance 6.1 speaker system using 14-4 outdoor rated wire total length approx 200’ to last satellite speakerapp 140 feet from amp to sub woofer wired up everything correctly notice no bass from sub woofer went to EQ setting s on app adjusted bass treble loudness - still no bass from sub - I adjusted the L R balance bar a little bit then had bass from sub woofer - only get bass from subwoofer if the balance isn’t center - has to to off center to L or R to get bass - any idea - voltage drop ??please ring it thanks in advance 

La bocina no se conecta a puntos de acceso inalámbrico de alta gama, en banda dual 2.4/5 Ghz y con clave WPA2/WPA3. Moderator Note: Google Translate- The speaker does not connect to high-end wireless access points, in dual band 2.4/5 Ghz and with WPA2/WPA3 key.

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Buenos dias tengo una bocina Beam pero dejo de prender y ya hice todo lo que me decian y aun asi no prende que puedo hacer al respecto?

Trying to determine the best place for some rears.  I currently have the Arc Ultra plus a sub.  Awkward room, I know.  Was thinking of placing them on that soffet behind the sofa and running power cables down to the outlets at each corner.  I’d rather not have anything on the walls however I have a feeling that’s the recommendation I’ll hear back.  Appreciate the guidance in advance.

It was great to have a speaker without a mic 

Hi everyone, I have never used a sonos product before but wondering if to invest in these with them being released so long ago? From my understanding they should all work with the s2 sonos app? 3 x Sonos Play 1s (nearly new - £225 for all)1 x Sonos play 5 (nearly new £240)  I am very aware these are old products so want to make sure it is not money down the drain on a system which will be infuriating to use due to the age or anything to be aware of which will catch me out ? I currently have a Denon system but it is only a 2.0. My plan is to potentially use the play 5 in the living room just for music when I have the other speakers playing in other rooms. Or I could just get another play 1 when one pops up in the used market in good condition .  Have seen some WiFi issues reported on thr play 5 also which makes me a bit cautious. Are they good value at this price point? 

I have gone a little mad with Sonos.I only bought my Arc less than two years ago but had to have the Ultra and got it on 12 interest-free.It arrived today, at 08.20 and I started setting it up at 8.45 and was finished by 9.15.Installed the new Arc Ultra.Moved the 2 x ERA300s to it as rear speakersAdded the Sub

How can I make one speaker become the driving hub for my other 7 speakers ??

My Sonos Roam disconnects and reconnects from my wifi network literally every minute. My network is a Unifi Cloud Gateway Ultra and U6 Pro AP. When connected, the Unifi console shows the Experience for the Roam as “”Excellent”. Other devices in the same room do not have this problem.Any idea how I can diagnose/fix this? 

I have a Sonos Boost that all my S2 Sonos devices are connected quite happily to.  I have a pair of Play 5 Gen 1s on the S1 app. These are connected to my normal WiFi (as I can see WM1 in the settings). I’d like to get them onto Sonosnet at as well as we have a busy WiFi area that causes interference here however in the S1 app Sonosnet is greyed out.  If I Ethernet one of my play 5s into my router will it then create another Sonosnet for its paired Play 5? 

Acabo de adquirir una barra sonos arc ultra y tengo varios dispositivos echo plus y echo dot por casa.El problema es que al poner música en toda la casa no puedo unir la arc ultra al resto de la casa.alguna solución?

This is more a visual issue than a “real” issue but …..maybe someone knows so here goes: For your online profile (www.sonos.com → login) you can see all your Sonos devices you have added to your “system” over the years (My Account → System) on that email/login you have used.  It lists everything from speakers to controllers, for me it shows everything I’ve added since 2006 (ZP100) including various CR100 controllers - so everything under my email login for S1 devices.A lot of these devices I no longer own/have due to various reasons (broken/sold on/lost/upgraded) BUT they are still showing on my online profile.Note, these devices are *NOT* listed/showing on the S1 app anymore (expected behavior) as i no longer have them (broken/sold/lost/upgraded).Is there any way to get these deleted/removed from my profile??This issue is specifically for my S1 devices (and my online profile for S1).  I’ve not had to “remove” anything on my S2 profile, yet.