Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.
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speakers patchy and skipping songs
Hey team. We have 8 speakers connected to reception and treatment rooms. A few irritating issues we can’t troubleshoot. 1. Our clinic iPad app refuses to connect to the speakers despite being logged onto the same system. 2. Most of the rooms are connected to the “helm”. One or two therapists play their own playlists in their room via their phones. When they connect to just that speaker, the whole system either stops or goes haywire. 3. Sometimes we get an unstable internet connection for the system despite the rest of the internet and the solo connected therapists not having an issue. 4. When songs connect, they play for 5 seconds then skip to another song. Mumford and sons isn’t supposed to sound like EDM. Please help. Appreciation in advance.
How to change the Crossover setting?
I have a Arc with sub and 2 ones in one room and a pair of fives with sub in another room. In the room where the fives are I would like to adjust the crossover frequencies, but seems like this isn’t possible. Why? This is the first system I have owned with a sub where it isn’t possible to adjust the crossover.
How to remove devices from Upgrade Credit (program)?
A current sales price is a better deal than the upgrade program, but said credit is preventing me from getting the sales price. I understand that offers cannot be combined, but how can I get those credits cleared out so I can qualify for the sales price?
BEAM GEN 1 AND SPOTIFY SUDDENLY AT ODDS
Yesterday my Beam stopped properly responding to Spotify requests whether they were Alexa-voice requests or directly through the Spotify app. It starts to play after a LONG while then stops. The starts again. Very odd. Nothing has changed. Not having this issue with my other Sonos One
Streaming from Podcast Republic android app to Sonos beam
Hello, I'd like to be a able to stream podcasts from my Android phone Podcast Republic app to my Sonos beam. Is this possible?At the moment, I listen to podcasts via Podcast Republic app on my Android phone through phone speaker or via bluetooth speaker but it would be great if I could listen to them via the Sonos Beam as well.Thanks, Mark
Minimum Volume is too loud to enjoy background music
The [b]minimum volume [/b]on a Play 1 for instance (volume level 1) is [b]too loud [/b]to let the music play as [b]background[/b]. It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume [b]like an old amplifier[/b]. It's as simple as that. We use the Sonos system on the lowest volume side and [b]the minimum volume is just way too high[/b].[u] I'm surprised that nobody else raises this[/u].
Spotify cuts out with old play 5
So I’ve got a set of older speakers (play5 gen1, playbase, 2x play one gen1). I’ve had this problem for a while but finally trying to resolve it. Basically spotify cuts out for 5 seconds or so every now and then. Can be fine for a while, can cut out twice in a single track. Seems pretty random. I’ve had various chats with Sonos and Spotify but no solution. Sonos support now say that basically the play5 gen 1 can’t cope with the data rate from spotify.There doesn’t seem to be a way around this, either play5 requesting lower data rate or spotify sending lower data rate. It’s a little frustrating, and who know when the other speakers will be affected (I’ve not tested them as extensively). And all speakers play radio from Tunein fine, and Tidal is fine as well. So the conversation - do I replace the play5 (and if so what with? Sonos or alternative?) or switch to another streaming service? Or something else (I guess I could hook a Pi up to audio line in to Play5 and live with that, but it’s
Stereo Paired Play 5s: Can't Select Both L and R speakers when source is Line In from Turntable L and R
I have a stereo paired set of Play 5s that work beautifully with streaming content from the app. I recently purchased a turntable with preamp. I have two cables running out from the preamp to the two speakers (L and R). When I set up the turntable in the Sonos app. I ended up with a configuration that looks like the image below. Which means I can only select one speaker for playing audio. Both are working, but only one at at a time. I’m confident I screwed up the initial set up, But I can’t even figure out how to delete the turntable from the app to start over. Grateful for any help. (Be gentle with me.)
Roam stops playing music
Hi my Roam arrived today. I have other Sonos speakers so pretty familiar with the set up etc. However, my roam keeps stopping playing the music from Apple Music after a few seconds to a minute in. This happened on WiFi and Bluetooth mode. When it does this, my iPhone tells me the music is still playing but no sound is coming from the roam or my phone. I’m with Talktalk and the router doesn’t show an internet problem. I can’t figure it out. On occasion, the speaker just turns off (no leds on at all). Then when I switch it back on, the playlist is wiped. It’s fully charged and does this when plugged in and when running off battery. Is it a duff and I need a replacement?
33 ft long living room
Can you please help me? This room is 33 ft long. Usually while listening to music, we sit in the blue chairs. I have two 5s on either side of the credenza and a sub woofer next to the right speaker. The music doesn’t have the sound I thought it would. Do I have them placed too close together? Can I put them on either side of the room, that means they would be 30 ft apart. Do I need 2 more 5s?
apple tv… old chestnut
Hi, So this is what I’ve got… 1st gen Apple tv4k sony bravia 43xf7596with standard arc (not eArc), HDCP2.3(for HDMI™1/2/3/4), Dolby™ Digital, Dolby™ Digital Plus, Dolby™ Pulse A Sonos beam gen 2 sound bar (supports arc, eArc, etc) My Apple settings for audio format allows me to choose EITHER auto or 5.1 (followed by a warning that I may get poor sound) if I play sound through the Netflix app on my virgin media box, I get DD atmos etc shown on my Sonos sound bar output. Great! if I play the same sound through the Netflix app (or play any other video) via the Apple TV 4K box, I just get PCM 2.0. On my sono app. No surround sound. Just pcm. So, in layman’s terms, how can I get surround sound (or better) from my Apple TV box through my beam sound bar? I’ve read countless articles, hearing about eArc, buying an arc to eArc converter, updating to gen 2&3 ATV, switching ATV format to just 5.1 despite the warning…. I’m lost… what should I really do? would a newer gen Apple TV help? Ple
Use Sonos Move with third party microphone
HI -I’d like to use my Sonos Moves as a small PA system for gathering. So someone would be using a separate microphone and the idea is for the Moves to amplify it. Is this possible? Ideally I could use both (via airplay?) but i’d settle for just one (bluetooth). BTW, Sonos, how about supporting stereo pairing over bluetooth like some other vendors do??
Sub mini - single pairing?
I was excited that my sub mini arrived today, but not so much now that I've set it up. We've got an open-plan area where I have a beam for the tv and two 5s for music. I assumed I could pair the sub mini to both - ie, that it'd work with the beam when watching tv and with the 5s for music. But it looks like I have to assign it to one or the other. A bit disappointed! Unless I'm missing something?
speakers will not connect!
Have has Sonos for 10 years with almost zero issues until the last year, but clearly because I have original Sonos 5 speakers I guess Sonos is just trying to screw my investment in their company! Over the last year about every couple of months we end up not being to play anything over speakers…Sonos app can detect all the speakers, just will NOT connect! I guess the only way to keep customers these days is to disrupt original product and try and make you purchase another $10 in product…if this is how this company (that I told everyone I knew to buy if they were in the market) and now just a sellout to corporate greed and shareholder vs good product and customer service…if only companies would look again at good products and customer service vs short term $$, but I guess that’s what investors are looking for these days and not caring about the customer is where it’s at!
Better for album listening - Arc + Surrounds, or Stereo Fives
TLDR: What is the best way to enjoy albums given you already have an Arc and Sub? I have an arc and sub in our media room. I’ve recently gotten a port to attach our turntable, and am wondering about getting a more expansive sound. Broadly speaking, could I expect a pair of fives facing me, or a pair of ones behind me set up in a surround system to offer a better experience? I’m wondering if a pair of surrounds behind me would offer the same kind of stereo experience as speakers facing you, and if the sub and or arc would work with the fives, i.e. would I be losing bass if I ran the turntable through the fives.
Moves Playing in Stereo over Bluetooth
I purchased two Moves with the intent of creating a stereo pair of portable speakers. Fine on WiFi. Bluetooth is a whole different story. I should have paid closer attention to the specifications - specifically the FAQ. The whole point of getting two Moves was to take my music outside and on the road where there is no WiFi. I am very disappointed in Sonos at the moment. There is an old guideline in product design/development: if you can’t do something fully and completely to what the average customer will expect, don’t do it until you can. To the Sonos engineers and product management folks: engineering a pair of speakers to work as a stereo pair over bluetooth is very possible and has been accomplished many times. I have a pair of very high quality JBL Flip4s which work nicely in stereo mode while connected to my phone in Bluetooth mode. They do this by pairing the streaming device to one of the speakers and then connecting the two speakers to each other so that the one drives the oth
Switch off WiFi and Bluetooth PERMANENTLY from Sonos One
Hi All I have a very quick and simple question: Can I SWITCH OFF the Wifi and Bluetooth PERMANENTLY from my Sonos One? I am keen on using Sonos One connected to my Router via a Ethernet cable and also because I want to reduce the EMF Radiation in my Flat. Thanks in advance N
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