Speakers

Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 2,981 Topics
  • 29,175 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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2981 Topics

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twinsdadContributor I
posted in Speakers

Why can't Sonos Roam work for phone calls? I want an answer.

I learn after I buy the product and start using it that for some unfathomable reason it won’t work on phone calls. The product has a good mic on it. Every other bluetooth speaker can do this. There is no mention anywhere of the lack of capability. I feel completely misled and wasted my money. I demand an explanation for why the company chooses not to allow this use case. And don’t close this topic for comments just because you don’t want to hear from more customers about this issue. I WANT AN ANSWER.

22
J
2 months ago
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Dazza310Contributor I
asked in Speakers

cant connect surrounds

Upgraded to s2 now I can’t connect my play ones as surrounds as they were before. I can see them on the app but won’t let me do anything with them. How do I remove them on the s2 app. Driving me crazy. I only added a new arc now hours later still can complete the setup

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Jamie A
2 months ago
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Techlead2017Contributor I
asked in Speakers

replacement bottom cover

Where can i purchase a replacement bottom cover for as Sonos One SL

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G
2 months ago
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PurbsContributor III
asked in Speakers

Stereo Five placement / toe in?

Hi,I’m waiting for delivery of a pair of Fives and a Sub for our fairly large living room. The Fives will be on shelves on the rear wall of the room.  Is it best to have the Fives vertically with the tweeters (controls) on the insides. Any advantage in having them toed in? TVM. 

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Stanley_4
2 months ago
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deanbayleyContributor I
asked in Speakers

Trouble adding wired system to existing wireless system

In our living room we have a Beam (Hard wired) and 2 Play:1’s (wireless) as a stereo pair.Kitchen: 2x One’s (wireless) as a stereo pair.Dining Room: 2x One’s (wireless) as a stereo pair.Downstairs Bathroom: 2x Roams.This has all worked perfectly for over a year. All 3 zones have perfect WiFi coverage.Today I tried to add 2x One SL’s, 2x Sub Gen 3’s and an Arc to our media room (converted garage)Our WiFi coverage works literally half way into this room, the rear ones were picked straight away as they are closer to the router but adding the arc and subs took forever of hitting retry, and rebooting I eventually realised it was because of the WiFi, I added a hardwired WiFi access point with a different SSID and tried to add the new stuff to the new network, after over an hour failing I disconnected the access point and hardwired all the new stuff, rebooted it and one by one (totally stupid) disabled WiFi and now everything but 1 sub works.I can factory reset it and it shows up for a few mi

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D
2 months ago
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GavskiContributor I
asked in Speakers

sonos system Ray and Sonos 1

Anyone got any idea how you link a Ray and a One to make a system?I have 1 One and a Ray in the living room which I’m trying to link together to get a surround sound type system but struggling.I have other One’s throughout the house but I don’t want to add them to this system.  As soon as I don’t want to select those other One’s I can’t seem to build a system. thanks

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G
2 months ago
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sherylsbContributor I
asked in Speakers

I hate my Roam

I cannot tell you how much I hate my Sonos Roam and I am beating myself up that I spent close to $200 for this miserable experience. The charge on it lasts one hour at most. Then it won’t play even when plugged in until it reaches a certain charge percentage. My old bluetooth Jambox works SO, MUCH. BETTER. Sonos Team: I have 6 Sonos One speakers wired in and they are wonderful. This Roam wireless option is a piece of crap.

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F
3 months ago
I
ilh23mxAvid Contributor II
posted in Speakers

SONOS ARC makes a BOOM noise

Hi alli just wanted to report my SONOS ARC literally makes a BOOM (explosion noise) during TV playback and then sounds stop. This never happened before.  Only changing point is my system was unplugged from electricity for about a week while I was on trip, I came back today and turn my system on and after some tv playback that strange noise appears. See diagnostics number: 673888573 

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I
3 months ago
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GregorymContributor I
asked in Speakers

what yo do with outdated speakers

What should I do with Sonos Five gen 1 speakers ?   I purchased new gen speakers and not sure what to do with the old ones 

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jgatie
3 months ago
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Steve555555555555Contributor I
asked in Speakers

wifi

I work at a school with a sever and APs all over. I have a Sonos 1 in the main office, the lounge, and 2 in the cafe. If I group lounge and main office together they work or just the two in cafe. If I group all 4 together to play they do not work. Is it because they are on different APs (same network)? Is there a way to make this work or no? Also I have it on the student Wi-Fi because it doesn’t require a user name and password. I should have it on staff wifi but it requires username and password and I don’t think you can do that with sonos sadly.

3
Airgetlam
3 months ago
clanglet
clangletContributor I
asked in Speakers

Synfonisk Frame + Lamp as pair

Hello,I have a Synfonisk Picrure Frame and a Synfonisk Lamp (Gen2).Is there a way to pair them to have a stereo system?Thanks

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106rallye
3 months ago
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ahuntertateContributor I
asked in Speakers

Adding a roam to ray

If I connect a Roam to a Ray sound bar can I use the Ray voice commands. 

1
Airgetlam
3 months ago
CJC2112
CJC2112Contributor I
asked in Speakers

Speakers suddenly showing incompatible in S1

I have stayed with S1 as I have a ceiling speaker running off an older sonos amp in the attic that I like to group with newer speakers. Suddenly today most of me speakers are showing incompatible in S1 and asking me to upgrade to S2, but if I do this I can no longer group the ceiling speaker that has to run on S1. Is this fixable? Very frustrating 

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L
3 months ago
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VickkContributor I
asked in Speakers

Sonos Play:5 and a disappearing line-in signal, a mystery'

Wonder if anyone can help out here.I am sending a signal from the Google Home speaker to a group of Sonos speakers via a Chromecast Audio going into the line-in of the Sonos Play:5 speaker. Since some time now the line-in signal would mysteriously disappearBoth Chromecast and Sonos claim the signal is going through but no audio is heard on the Sonos Play:5 speaker. If I reboot the Play:5, the signal returns back, but then it will disappear again after a week or two.I don't quite know what to do here and how to troubleshoot thisThoughts? .

3
V
3 months ago
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Jim EdwardsContributor I
asked in Speakers

only connects when one speaker on wired network

I have 4 play 3s and a play one.  We recent upgraded our wireless system. Now the sonos only works when one speaker is on the wired network.  If I try to reconnect to wireless I get an error from the app. 

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Ken_Griffiths
3 months ago
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Mark WContributor I
asked in Speakers

Can't re-use my old Flexson Play:1 adjustable stands with a new Play One

I recently upgraded some of my old Play:1 speakers to the New Play One and assumed that i could re-use my existing Flexson adjustable speaker Stands.  I was wrong.  New stands supplied by Flexson are universal and they will fit but i don't want to have to buy new stands.  Is anyone aware of anywhere of where i could just obtain the speaker holder/ base that fits to the top of the stem?  I have looked at the instructions for the old one and the new one and they look like they use the same fixing method to the top of the stem. So i believe this is all that is needed.   However i have spoken with Flexson support and they don't supply that bit.  Is any one aware of a solution that allows me to re-use my old stands or aware of any where i can get the speaker holder/base ?

1
Airgetlam
3 months ago
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jeremy121Contributor I
asked in Speakers

Connect Ikea Symfonisk - Google Chromecast

Hi!I bought 2 Ikea Symfonisk and I wanted to connect them with my google Chromecast (plug to my TV)Is it possible?thksJeremy 

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J
3 months ago
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YorkiecherryContributor I
asked in Speakers

Sky Stream/Puck

Hi.Does anyone have sound issues with the new Sky Stream/Puck and Sonos Arc? I am experiencing the sound dropping for a split second on a regular basis. Sometimes it drops completely and is only resolved by either changing channel or going into standby.  

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Corry P
3 months ago
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KnotmyfaultContributor I
asked in Speakers

Arc and Amp

Hi. I have the Sonos amp powering two speakers for the TV. I also have the Arc and was wondering if there is way to play both simultaneously with TV or music. I have a Sonos sub as well and two Ones for surround. Thanks. 

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K
3 months ago
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mlewisContributor I
asked in Speakers

Pair of Sonos One Keeps Disconnecting

I recently installed a pair of Sonos One speakers. They keep disconnecting. I spoke to Sonos tech support, who ran a diagnostic and said that the problem was that my two routers have similar names (one name is “…..”, and the other is “…..-5G”. He advised me to change the name of the router and/or call the internet service provider. This all seems more trouble than it’s worth for setting up two small speakers and will likely just return them and go with a different system, but wonder if there are any simple solutions. 

3
J
3 months ago
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anim8rixContributor II
asked in Speakers

Does the Five switch easily between line-in and stream

I am currently looking to purchase a Sonos 5 speaker for my turntable. I want it to stream most of the time, but I also want it to be ready to play records at a moment's notice without changing the setup. I know it can do both, but I’m not sure if I have to constantly go into the app and select/deselect the "line-in" option every time I switch from streaming to "line-in" and back again? It’s a bit of a deal breaker if it doesn’t know how to handle switching on its own, as I won’t be the only one using the speaker on a regular basis. A much less important question... As I plan for future upgrades, I’m wondering if you can pair a sub-mini to a five (or set of fives) and an Arc at the same time. Not to play at the same time, obviously, but could one sub switch back and forth between the set-up that is used for home theater and the other set-up that is used for playing vinyl?

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Mr. T
3 months ago
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kenhyatt7acContributor I
asked in Speakers

No backlighting on play/pause and volume buttons

I purchased a Sonos Beam and two One SLs last week. I noticed that the backlight is not illuminated on the volume up/down and play/pause buttons. I have verified on the Hardware>Touch Controls setting is enabled on all 3 speakers in the Sonos app (iphone). I have also checked that all speakers are up to date with the latest software and rebooted each speaker.  Any help is greatly appreciated.

3
K
3 months ago
J
je80Contributor I
asked in Speakers

Sonos Move - constant orange light

Sonos Move won’t charge and orange light remains on constantly.  I am unable to turn off/reset either.Am I ok to remove battery whilst orange light remains on?

1
Airgetlam
3 months ago
M
Michael99Contributor I
posted in Speakers

Peloton bike & Sonos (wifi) One SL

Can Peloton bike stream through Sonos (wifi) One SL or do i need to hardwire?

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melvimbe
3 months ago
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Gor81Contributor I
posted in Speakers

Sonos Website issue

Is anyone else having issues with the system and upgrade tab on the website?   I keep getting blank screens and it never loads or http error 502.   This has been for two weeks.   Unfortunately no help from Sonos support.   I have followed troubleshooting for my end but feel it is on sonos end.

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Ken_Griffiths
3 months ago

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