Speakers

I have a Play 5 Gen 1 speaker for my garden. I have to play it through the S1 App on my Android phone on a separate network. I also have a Play 1 and Arc using my S2 App on an iPad. The Play 5 worked well for most of 2024, but started suggesting I update before Christmas. I have set it to not receive updates as instructed by Sonos. It will now not let me connect to my music services unless I update. Why am I receiving suggestions to update?Has it suddenly become compatible with S2.How do Zi break out of this mess - other than the obvious. Thanks

Hi all! Hope to get some guidance.In essence, I've inherited one Sonos Play 1 speaker and two Play 3. I'd like to connect them to work as speakers for my TVs, which is one Philips from 2019 and a Samsung the Frame from 2023.Is it possible to connect the speakers directly to the TVs? As I've tried to read up on this, it seems like I need a soundbar to go with the speakers, but I'm not sure.. From what I understand as well, the Frame does not have the right "line out" which is needed to connect via cable.All advice here is highly appriciated!

I like the overall sound quality from my Sonos One and Sonos Move speakers. However, the volume levels change dramatically from song to song. I use Alexa voice service and Apple Music streaming. Why hasn’t Sonos implemented volume leveling???

Hi my wife has just bought me 2 Sonos ones and a Sonos move 2 please could you tell me how to connect them to my Samsung sound bar and bass box I’m getting conflicting info some say connect yet can’t find and some say bridge and some say don’t ever use bridge.any help would be gratefully appreciated 

Hallo, Ik kan mijn 2 Symfonisk speakers ( gen 2) niet als stereopaar installeren in de app. Alles lijkt goed te gaan maar als op het eind het mooie stereo geluidje klinkt ten teken dat het klaar is, hoor ik maar uit 1 speaker dat geluid.Als ik het met de andere speaker doe hoor ik alleen de andere speaker. Heb alles al losgekoppeld maar dat hielp ook niet. Ik lees niemand anders die dit probleem heeft, vandaar deze hulp vraag.Ter info, ik heb ook nog een beam soundbar (gen 2 ) maar die staat los van dit probleem. De losse symfonisk speakers worden wel herkend in de app en zijn geupdate.Moderator edit:Google Translate-Hello,I can't install my 2 Symfonisk speakers (gen 2) as a stereo pair in the app. Everything seems to be going well, but when the nice stereo sound sounds at the end to indicate that it is finished, I only hear that sound from 1 speaker.When I do it with the other speaker, I only hear the other speaker. I have already disconnected everything, but that didn't help either.I

Hi,I have a sonos move in my office and when I connect it to my MacBook pro it plays beautifully. The problem is if I have to pause to take a call or have a conversation - even like 2-3 minutes, the move disconnects and then I have to switch back to MacBook pro speakers and then again to the move. It’s a pain the tukus - is there anyway to set it so that it’s always the speaker and it never disconnects?

this app gets worse and worsethe moblie version is entirely trashits a jokeyou’re making fun of people for buying these productsthe app doesn’t work and the speakers become useless so quickits laughableall the way to the bank.how you keep pushing out this trash is legendarykodos for selling this trash so well.it doesn’t matter anymorekeep ‘winning”you have no self respect as a product or companyyoure just a garbage factory and we’re all doomed to hell.thanks for the trash.

HiQuestion for you all.  I now have in my arsenal two pairs of era 300 downstairs in my house and an older play 1 in the kitchen.  If I play an atmos track/album on the two pair fine, not a problem, if I then add in the kitchen speaker it knocks down the playback on all the speakers to ultra HD.  If I take off the kitchen speaker the playback goes back up to atmos.  This is the question: If I upgrade the kitchen speaker to an ERA 100 will it still downgrade the playback on all the other atmos capable speakers or not? Thanks in advance for any help

Hey,Could anybody tell me how to Group my Sonos roam to my other audio system speakers? My Sonos Roam is the only sonos devices  i have the other devices are all connected true Google. Thank youKarlijn

If I connect a source device, such as a CD player, to an Era speaker will the music play only through that particular Era speaker or can it be routed to also play through my other Eras and/or beam?

Just got these two components set up via the app and later realized I could not play movies, etc… via bluetooth connection from a laptop. Why? I tried the 3.5mm cable to the Five but the sound was terrible and the lag was nearly three seconds delayed. I found a potential solution online in which I could use a Roam speaker as a bluetooth waypoint and link it to the Five and sub. Have others set this up and been happy with it?The sound and style of the speakers is great but if I cannot use for bluetooth I’ll jave to return everything. 

I hate to throw them away… they still sounded amazing until the S1 was bricked on my devices.

I need the return address for Sonos so I can Sonos their paper weights back.  Ive spent 5000 w Sonos for speakers throughout our home, or office and our vacation home… What a train wreck.  The darn app doesnt connect 80% of the time.  If anyone knows of a class action lawsuit being filed against Sonos please let me know so I can join it….

I’m planning on getting the Era 300 speaker but have a query on getting the best out of my set-up.I’m currently subscribed to Apple Music and was planning on using the line in connection from the speaker to my MacBook Pro via a HELM DAC/aux cable. Will this enable me to listen to Apple Music Hi-Res lossless or at least 24bit/48khz? Or have I missed something?

Hi everyone,This is a follow-up to my recent question about Sonos connectivity issues. I’m trying to get a better grasp of how the Sonos network operates when you have a mix of older devices (like Playbar, Play 1, Play 3) and newer ones (like the Era 100, Move, and Roam). I’ve heard that when using a mesh WiFi system, issues can arise, and a common suggestion is to plug one of the older devices into your router via Ethernet to fix them. I’m curious about the explanation behind this. Why does this solve connectivity issues?For context, my Sonos app has been acting weird lately. I can see all my devices in the app, and I can even adjust the volume on my Playbar, but I can’t actually launch any music or use other features on other sonos devices even though they appear in the app. I was also unable to update a newly purchased Era 100. Is this kind of partial functionality due to a connectivity problem between my app and the Sonos system, or could it be an issue with how the Sonos devices a

Background:I will have a Wifi Access Point - that is wired directly to my router - in my living room with the Sonos gear (Arc Ultra, Sub 4, ERA 300's), so my wifi signal will be strong. I can also hard-wire that gear (probably the ARC) to my router as well. I've read where wifi is sufficient, but I like to cover all my bases at installation time, so I don't have to run wires at a later time. With that said, I'm considering using wifi, but connecting the ARC to an ethernet cable that is NOT connected to my router, but could be in case of a future issue. Question: Will simply connecting the ARC to an un-attached ethernet cable prevent the ARC (and rest of the Sonos gear) from leveraging wifi? Some systems see an ethernet connection and immediately give the hardwired connection a priority.Thanks,-PH

Hello,  I HAVE THE FOLLOWING SYSTEM: A SONUS ONE, A PLAY3 AND A PLAY 1. WHAT I  WOULD LIKE TO DO IS A COMPLETE RESET BY REMOVING ALL THE ITEMS AND REINSTALLING  THEM. THIS IS BECAUSE I SEEM TO HAVE MADE MISTAKES SOMEWHERE AND THE ONE IS ON ALEXA AND THE OTHERS PLAY MUSIC. I WANT THEM  ALL TO BE THE SAME.PLEASE KEEP THE  REPLY BASIC AS I’M NOT AN EXPERT!

Hello-I have been using the ARC on my family room TV and love it. Just upgraded my TV in the basement and purchased the beam to go with it. Is it possible to have the ARC and BEAM  Gen 2 on the same household system so that i don’t have to switch systems everytime i want to utilize a speaker on the Sonos App?It seems that i can only connect Sonos One or Woofers/Subs to an existing sound bar on one system. In order to add another sound bar (on a different TV), i need to add it to a new system.Any ideas? Thank you

I’ve seen no effort by Sonos to recognize that Sonos needs realize their products need to offer a way to speed up sound to allow it to catch up to the video.   Work on correcting you lip sync delay scale to go into the NEGATIVE area.  Let’s say a range of -5 to +5.   I really hoped to have seen solutions rather than blame being cast back to the tv makers.   Unfortunately it’s not happening.  So many people live with terrible lip sync issues and I’ve personally been forced to show captions to allow shows to make some sort of sense.  in the meantime I’m never recommending Sonos to anyone.    

How can it be that since the new app Sonos didn’t manage to solve the problem with the grouping of several devices?I can start playing the same music streaming service individually on every single device but when I try to group these I get always the same error “Unable to connect. Try later “Terrible product. And even worse is that after months the problem is still not solved. any suggestions for good alternatives to Sonos? I’m tired of this. I want to replace my system with something better.

Can I connect 2x Era100 speakers with mini sub wirelessly. At this stage I can only get 1x era100 and mini sub to work together. Other Era 100 won’t join 

Mi pantalla me pide autorización para que se vincule a la sonos era 300, como acepto la sincronización? Moderator Edit - Translation by Google:My screen asks me for authorization to link to the sonos era 300, how do I accept the synchronization?

Sonos. You have a great brand. Potentially a great product. But..… How hard can it be.... In 2024..... For you to provide me a service, under the circumstances where I have invested over £1000 in hardware, where I am not sitting here at the end of a long and hard working day witth my wife trying to play music and yet saying "what the hell is going on!!!!". This should be a semaless service full of hope but it is a NIGHTMARE!. You should be at least a little ashamed.... It used to be SO GOOD. And yet now it is TERRIBLE!!!. I am baffled. I wish I could afford something different. But I can't. I trusted you. Please deliver on the trust. 

Do any of the Sonos Speakers produce sound in stereo on their own or can I only hear stereo with two paired speakers? In either case which is the best to choose?

I have a full Sonos system in a large house, but now also own a small condo.  I want to move one Sonos 5 speaker to that condo, effectively creating a new system.  But the app isn’t finding the speaker on the condo’s WiFi.  What do I do?