Speakers

I was wondering if the auxiliary jack cable for the Sonos Ace is compatible with the Era 100, since there is a USB-C to jack adapter but I would also need to add a jack-to-jack cable to connect to my video projector.Thanks in advance for your help

For some reason, my Sonos One lost its connection to my home WiFi network, and it appeared the only way to get it back on was to follow the device reset steps.  Once I was again able to connect to it with the controller app, none of my previous settings were there in terms of favorites, music services, playlists, etc. My question is, where are these settings kept?  As part of my Sonos account (if so, would have expected them to be remembered) or on the device itself?

Hello, I want to run my computer audio through my Rodecaster Pro II, as I currently do utilizing my Adam A3X powered speakers. But now, I want to use the Sonos era 100 speakers to replace those. Is there a way to connect the era 100’s to the Rodecaster Pro II and use them as my computer speakers (not utilizing the Bluetooth feature of the speakers)?

Hi, can you let me know the best recommended set up to connect an Arc with a PC for listening to video (no TV available unfortunately to connect HDMI-ARC cable) streamed through a PC - eg. SkyGo - I think there are various set ups, but want the best without delay on the video content. Thanks for your help

I recently installed the sonance 6.1 speaker system using 14-4 outdoor rated wire total length approx 200’ to last satellite speakerapp 140 feet from amp to sub woofer wired up everything correctly notice no bass from sub woofer went to EQ setting s on app adjusted bass treble loudness - still no bass from sub - I adjusted the L R balance bar a little bit then had bass from sub woofer - only get bass from subwoofer if the balance isn’t center - has to to off center to L or R to get bass - any idea - voltage drop ??please ring it thanks in advance 

La bocina no se conecta a puntos de acceso inalámbrico de alta gama, en banda dual 2.4/5 Ghz y con clave WPA2/WPA3. Moderator Note: Google Translate- The speaker does not connect to high-end wireless access points, in dual band 2.4/5 Ghz and with WPA2/WPA3 key.

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Buenos dias tengo una bocina Beam pero dejo de prender y ya hice todo lo que me decian y aun asi no prende que puedo hacer al respecto?

Trying to determine the best place for some rears.  I currently have the Arc Ultra plus a sub.  Awkward room, I know.  Was thinking of placing them on that soffet behind the sofa and running power cables down to the outlets at each corner.  I’d rather not have anything on the walls however I have a feeling that’s the recommendation I’ll hear back.  Appreciate the guidance in advance.

It was great to have a speaker without a mic 

Hi everyone, I have never used a sonos product before but wondering if to invest in these with them being released so long ago? From my understanding they should all work with the s2 sonos app? 3 x Sonos Play 1s (nearly new - £225 for all)1 x Sonos play 5 (nearly new £240)  I am very aware these are old products so want to make sure it is not money down the drain on a system which will be infuriating to use due to the age or anything to be aware of which will catch me out ? I currently have a Denon system but it is only a 2.0. My plan is to potentially use the play 5 in the living room just for music when I have the other speakers playing in other rooms. Or I could just get another play 1 when one pops up in the used market in good condition .  Have seen some WiFi issues reported on thr play 5 also which makes me a bit cautious. Are they good value at this price point? Appreciate any help! Thanks

I have gone a little mad with Sonos.I only bought my Arc less than two years ago but had to have the Ultra and got it on 12 interest-free.It arrived today, at 08.20 and I started setting it up at 8.45 and was finished by 9.15.Installed the new Arc Ultra.Moved the 2 x ERA300s to it as rear speakersAdded the Sub MiniAs the new Dolby Atmos Brothers in Arms was already in the DVD player, I hit the button to play "Money for Nothing" on it. Needed to adjust the rears a little, but now fantastic.I then moved the Arc into the dining room, which is where I work from home. I added the two Play 3s as rear speakers as this will be music only.Back on the Ultra I then played Interstellar. Terrific in Atmos.Whilst that was playing, I added the Arc to the output and now have glorious Dolby Atmos playing across both roomsI had thought about selling the Arc, but the prices have dropped, and I would take quite a hit on what I paid.I also have a Move 2, which I use in the bathroom and that will now find a

How can I make one speaker become the driving hub for my other 7 speakers ??

My Sonos Roam disconnects and reconnects from my wifi network literally every minute. My network is a Unifi Cloud Gateway Ultra and U6 Pro AP. When connected, the Unifi console shows the Experience for the Roam as “”Excellent”. Other devices in the same room do not have this problem.Any idea how I can diagnose/fix this? 

I have a Sonos Boost that all my S2 Sonos devices are connected quite happily to.  I have a pair of Play 5 Gen 1s on the S1 app. These are connected to my normal WiFi (as I can see WM1 in the settings). I’d like to get them onto Sonosnet at as well as we have a busy WiFi area that causes interference here however in the S1 app Sonosnet is greyed out.  If I Ethernet one of my play 5s into my router will it then create another Sonosnet for its paired Play 5? 

Acabo de adquirir una barra sonos arc ultra y tengo varios dispositivos echo plus y echo dot por casa.El problema es que al poner música en toda la casa no puedo unir la arc ultra al resto de la casa.alguna solución?

This is more a visual issue than a “real” issue but …..maybe someone knows so here goes: For your online profile (www.sonos.com → login) you can see all your Sonos devices you have added to your “system” over the years (My Account → System) on that email/login you have used.  It lists everything from speakers to controllers, for me it shows everything I’ve added since 2006 (ZP100) including various CR100 controllers - so everything under my email login for S1 devices.A lot of these devices I no longer own/have due to various reasons (broken/sold on/lost/upgraded) BUT they are still showing on my online profile.Note, these devices are *NOT* listed/showing on the S1 app anymore (expected behavior) as i no longer have them (broken/sold/lost/upgraded).Is there any way to get these deleted/removed from my profile??This issue is specifically for my S1 devices (and my online profile for S1).  I’ve not had to “remove” anything on my S2 profile, yet...but i suspect same issue. Yes, realise this

building a custom sauna, and I wanted to install Sonos speakers in the sauna. it’s been impossible to get a direct answer from Sonos whether or not they make speakers that can withstand the humidity and heat of a sauna. Does anyone know if you can use Sonos speakers in a sauna? When I did a chat with customer support, they said they don’t have any products they recommend, but I’ve seen lots of people have Sonos products in their sauna

I have am RT-BE96U router and a sonos system with about 9 sonos S2 speakers.   I also have a Sonos Boost directly connected to the router.  My understanding this is effectively creating its own subnetwork anyway which is the point of the boost (yet is discontinued).  However, I seem to have a lot of dropouts no matter the wifi channel.   Given the Boost is discontinued- I’m not 100% sure it’s being used the same way it was years ago to create its own network. Asus has easy setup of a IOT 2.4 5ghz network.   Would I be able to prevent dropouts and interference if I put sonos on a 2nd wifi iot network by itself? 

i have a pair of sonos 5 and a pair of sonos 1;s i have put the 1;s and the 5’s in the same room then bonded the two rooms together so that i can have them working together...but is their a way to connect the 5;s to the 1;s directly and not through grouping rooms

My sound cuts out every 10 minutes when playing albums.I recently switched internet providers from Starlink back to Frontier. No issues with starlink router. I had this problem before with Frontier and remember making changes to the IP address settings.The usual solutions do not work.

Hiya, I’ve contacted Sonos regarding an issue, they’ve said it’s best if we do a replacement once we receive the faulty product, I’ve contacted support 4 times to receive my pre paid shipping label, I haven’t got anything, this is a joke, it’s like you lot purposely not sending me a return label. Your customer service is the worst. every time I contact support, all they say is we re sent the email and just flogg me offAll you guys wanna do is take money, and not help.  Moderator Note: Recorded and removed Return number. Modified in accordance with the Community Code of Conduct.

Hello, I tried looking for conversation that would help me place my ERA 300 for surround sound.  I recently purchased a large package with the ERA 300’s as the surrounds.  Where I will place them is in a big open room in which I can not place them at eye level behind the sofa.   I have been directed by my significant other that she will not allow any stands behind the listining area and no movement of furniture.  I have attached pictures of place areas on the wall where she is ok with having having them.  They would be 8 feet high, with close to 3 feet above the speaker on the first ceiling shelf only getting higher from there.  They would be close to 2 feet behind the listening area.  I was going to order the angled wall mounts that can angle down to around 30 degrees and to the side 5 degrees.  Do you all think this would be acceptable placement with my limitations.  Any advice welcome that could help me with placement without upsetting the gf.

Hi, I’ve just bought a pair of Era 300 speakers. I was surprised to notice that the official dimensions on your website are wrong! They are not 160mm high, more like 190mm. I know it shouldn’t matter as the space above should be open but some people might have to place them in a wall unit. ( I know it defeats the upward firing tweeter ) 

Hi there, I have a Sonos Play 5 Gen 1 I got second hand and I want to connect my iPhone via wifi or a line in cable. I can’t add to wifi using the app because the speaker isn’t found and I can’t play through a line in cable as yet as I don’t know which one to buy that connects to my iPhone. Just hoping some music comes out soon! Hoping you can help