I’m glad it went so well - both the setup and the listening experience!
lucky you :)
I did try to work with my era300, they connected in 10 minutes, easily paired with ARC and SUB, but one day later, they disconnected. and now, no matter what I do, only one is connecting - second one is all the same - connected but not visible :/
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
@airgetlam
oh, I did try this at first place - they did not help at all, did system diagnostic for them 4 or 5 times. It is why i came here and already got more support in 1 hour. I hope I can do some activities with my MESH first, and maybe it will work as
Unfortunately you had to set it up a second time…should only take one time…oh..it’s Sonos
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