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Answered

EQ Settings on Beam Gen 2

  • July 12, 2025
  • 19 replies
  • 532 views

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Best answer by nik9669a

At the moment it seems to be Settings/roomname and scroll down to EQ. Not sure why it seems to have disappeared from the now-playing room homepage. 
 

Sonos moderators: is this the only way to access it? There used to be an icon to tap and open up the eq settings. Can we have that back, please? 

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19 replies

Mr. T
  • July 12, 2025

Try force closing and reopening the app to see if that restores the EQ.


  • Author
  • Contributor I
  • July 12, 2025

Thanks...tried that and no change to app.  I could be wrong but sure it had EQ before app update.


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  • Senior Virtuoso
  • Answer
  • July 12, 2025

At the moment it seems to be Settings/roomname and scroll down to EQ. Not sure why it seems to have disappeared from the now-playing room homepage. 
 

Sonos moderators: is this the only way to access it? There used to be an icon to tap and open up the eq settings. Can we have that back, please? 


Stanley_4
  • Lead Maestro
  • July 12, 2025

Updating is not mandatory as long as you don't update part of the Sonos system. Turn off automatic updates in your App Store and in the Sonos Controller and you can stay on an older version. Once you update part of the system it will insist on the rest being done to get back full control.

If the force-close above doesn't work run the update check in the App to make sure all the pieces are in sync.

Next step would be to power down all Sonos, reboot router and controller then power the Sonos back up


Mr. T
  • July 12, 2025

Thanks...tried that and no change to app.  I could be wrong but sure it had EQ before app update.

You may have to force close and reopen the app several times until the EQ shows again.


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  • Prodigy II
  • July 12, 2025

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Are you definitely looking in the right place? (Settings -  [Room], then scroll down to the Sound heading where you should find EQ.)


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  • Senior Virtuoso
  • July 12, 2025

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Are you definitely looking in the right place? (Settings -  [Room], then scroll down to the Sound heading where you should find EQ.)

Isn’t that what I already posted, ​@Rhonny? 😜


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  • Prodigy II
  • July 12, 2025

@nik9669a 

It would appear so…!


  • Author
  • Contributor I
  • July 16, 2025

Here’s a screenshot of the app at the Sound section...only gives height adjustment.

 


Mr. T
  • July 16, 2025

If you still don’t have the EQ settings, completely remove the app from your device and download again from the App Store.


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  • Prodigy II
  • July 16, 2025

@RemFanUK 

When you go to ‘Settings - General Settings - About Your System’, what are the first five numbers under App Info - Build?

And, on the same screen, what about the Beam version and build?


  • Author
  • Contributor I
  • July 16, 2025

80.23.9

85.0-66

tried to upload a screenshot but for some reason not letting me...hope these are the right numbers.


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  • Prodigy II
  • July 16, 2025

80.23.9

85.0-66

tried to upload a screenshot but for some reason not letting me...hope these are the right numbers.

All up to date then, as you suggested they are…

I’d follow the advice of ​@Mr. T.


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  • Senior Virtuoso
  • July 16, 2025

Here’s a screenshot of the app at the Sound section...only gives height adjustment.


 


Can you scroll down to access more settings options? 


Mr. T
  • July 16, 2025

Here’s a screenshot of the app at the Sound section...only gives height adjustment.


 


Can you scroll down to access more settings options? 

 

Why does it matter what other settings are available when the missing EQ is the one the OP is looking for?


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  • Senior Virtuoso
  • July 16, 2025

Here’s a screenshot of the app at the Sound section...only gives height adjustment.


 


Can you scroll down to access more settings options? 

 

Why does it matter what other settings are available when the missing EQ is the one the OP is looking for?


Because I think the EQ settings are further down the page, necessitating the scroll down, and hence my question to the OP. 


Mr. T
  • July 16, 2025

EQ appears in Sound section which is covered by OP’s screenshot.


Mr. T
  • July 17, 2025

The Mod who marked the Best Answer in this thread didn’t understand the issue either.


  • Lyricist I
  • July 23, 2025

80.23.9

85.0-66

tried to upload a screenshot but for some reason not letting me...hope these are the right numbers.

Did you ever resolve? I don't have eq either after updating