I got an Era 100 yesterday, and set it up in my kitchen near an existing Sonos One. When playing a mono stream to Everywhere (as I usually do), and listening between the two speakers, it’s clear that they are reversed in audio polarity. There is no stable central image as there should be between two speakers playing the same content, and the bass is weak. Is this a defect, or is there a reason Sonos reversed the polarity between speaker families?
Era 100 audio polarity
Best answer by Airgetlam
I don’t think there is any ‘polarity’ settings for regular speakers, only for Subs, when added. I have always assumed the polarity was set by the software to correspond with the other speakers in the system, in which ever fashion is appropriate. And more so (if that is possible) for stereo paired speakers than merely grouped speakers.
In your case, I’d be tempted to try a couple of things, since they are two different models, and can’t be stereo paired. The first, and easiest, would be to simply power cycle the Era 100. And frankly, while it was powered off, I’d see if there was more bass perceived from the Sonos One. It might potentially be that the Era 100, being both newer and slightly larger, puts out more bass.
If that doesn’t help, I’d probably factory reset just the Era 100, and not the Sonos One. Then re-add the Era 100 to the system, and see if it properly picks up the polarity you think is missing.
But, if neither of those achieve the results you’re looking for, I would call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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