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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

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  • 31,188 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
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Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
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3437 Topics
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GBeazyContributor II
asked in Speakers
Is there a place to see the latest sw version per model number?

Sonos lists Hardware Version and (Software) Version in its System Info. Is there any quick place to find the highest (Software) Version that supports each Hardware Version? This would be useful for cases like my Connect models that seem stuck in the past but I can’t clearly figure out why based on existing S1/S2 documention.

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LivingWContributor I
posted in Speakers
sonos 5s delay when playing vinyl

Hi, I have my Project turntable connected to my pair of Sonos 5s. I have always known that there’s a delay but recently has been bothering me lately and now long for real time listening l, probably makes my analog vinyl ineffective. I’ve read somewhere but have forgotten where or how to resolve this. Is there anyone on this community that can help me to eradicate the delay as it would be greatly appreciated.Kind Regards,Will 

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Erin KochContributor I
asked in Speakers
alarms

After so many problems with the new app this summer, here’s the latest. There’s no volume control for my alarm. It disappeared when I moved and switched internet service this weekend. Additionally, I’ve had to move twice this summer and find the Sonos app tedious because it has to reset with each new location. Anyway- is there a way to get volume back to my alarm without yet another reset?

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JC74Avid Contributor III
asked in Speakers
Era 300 playback issues

3 x issues with my 2 month old Era 300 all was working fine for a week or 2 then lost Alexa tried the fixes on the community chat to no avail, 2nd issue is when the speaker is unused ie over night you can’t use the app to start any music at all you have to talk to sonos “hey Sonos play music” and then it works, but still take ages to show something is playing in the app. Yesterday nothing at all couldn’t use app to do anything. Today it let me start from the app and this brings me on to the 3rd issue, I have 4 other speakers all work fine but today when I started playing the Era 300 it stopped all the other speakers. I can start playing music on all of my other speakers but as soon as you start playing on the 300 they all stop playing one by one weird 😩 anyone had or have the same problems? Was on phone to technical for 1 ½ hours on Monday still couldn’t sort so now waiting for someone else from technical to contact me. 

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mrcdContributor I
posted in Speakers
Positive Story : 😍 Got two old Play:1 from ebay, and now have a nice additional 'new' stereo setup

I wanted to expand my system, but not spend too much money…I got two old (series1) Play:1 speakers  from EBay - about £60-70 each.I was dreading adding them to my system, as I’ve has issues in the past, and with all the recent (and ongoing) app debacle  I feared that installing ‘legacy’  hardware might be a nightmare…Amazingly it was the easiest install ever!   I had to factory reset one (easy job) - but both of them were added to my system so easily, registered, and joined as a stereo pair.  I’m amazed how straight forwards it was 👍Honestly, given how rubbish everything has been with Sonos recently this was a breath of fresh air for me.If you want to expand your system, and do it on the cheap  I can surely recommend this route.(a new Era100 is £200, and who wants all that ‘Smart’ stuff anyhow eh?)just wanted to share a positive story! 😍

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Alg275Contributor I
asked in Speakers
connection issue

Sonos beam gen 3 constantly gets disconnected from the app. Have tried everything many times and still can’t get it to work properly. Any help would be greatly appreciated.

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remgazContributor I
posted in Speakers
New Sonos App

So - I held off posting about the new app. I don’t tend to be the kind of person to post on such things anyway, and I wanted to see if time would make things better. I’m here to say, after several months, I really can’t stand the new app. It’s terrible in so many ways. My music stops playing sometimes for reasons I can’t even determine, and I’ve increasingly resorted to just using airplay to my Sonos speakers, even though the sound is worse (which of course defeats a major reason to using Sonos products in the first place.) But also, it’s just stop wonky and hard to use. The new search bar location was the wackiest design decision, and the search results are consistently frustrating - not taking you where you want to go quickly or reliably. It’s just an awful user experience.In short… what gives?! Why hasn’t Sonos just resorted to the old app given all these complaints? I usually can’t resist looking at their emails about news speakers and products, and thinking about adding them yet a

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KamarinchevContributor II
asked in Speakers
Era 100 & 300 Wi-Fi 6E

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream,  Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update? 

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MikeL35Contributor I
posted in Speakers
Speaker Models

Hello All,Can anyone assist with identifying the Sonos models in this photo? Much appreciated! 

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NickBLFCContributor I
asked in Speakers
system bricked after updating new app

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money.  And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems.  I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.   

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J GrayContributor III
posted in Speakers
Sonos Era 100s as Stereo pair Many uses

I bought a pair of Era 100s for better stereo separation when listening to my Victrola stream in my LR I called the pair Den, and they are physically in LR with the stream. I get better separation than my Beams and their subs G1 and sub-mini (BR) or G2 and sub-G3 (LR). Also, the bass is pretty good, and I can tweak it in the app to almost match a set of speakers from back in the day; so, I don’t see the need to add a 3rd sub to my system just for the 100s I can simply move LR sub-G3 to den and back as desired.The setup was easy. However, remember to add each speaker to your system one at a time, place them, and connect them to power, and add them as you go. This helps the app, and you keep things straight as you go. I had Den and Den2 as Era 100 speakers at this point; with a sticky note with the name of each speaker. The last thing I set up was the Era 100s stereo pair; I sat in my listening position and picked the Era 100 to the left of my position (Den) as left and the app saw den2

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Yedaman54Contributor I
asked in Speakers
Sonos Beam gen 2 won’t connect to wifi during app setup

Hi, I have been having trouble with my Sonos beam gen 2 connecting to WiFi. Every time I try to set it up in the app I can’t make it passed the WiFi setup section. I know I’m entering the right password but it always ends up with an error message after waiting for it to connect for a couple minutes. Thank you in advance for any help.

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SkateyContributor I
asked in Speakers
connecting my move 2

My new move 2 is showing in my system with my other Sonos speakers but when you want it to play it says “can’t connect please try later” 70 minute wait on phone to speak to someone 

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bebert100Contributor I
posted in Speakers
Sonos One speaker stand upgrade

Hi All I am currently wanting to upgrade my Sonos One’s to Era 100’s, I have them attached to non height adjustable Sonos stands. The stands for Sonos One and Era 100 seems to be identical except the base for the speaker. Does anything exist allowing me to adapt these stands for the 100’s other than having to buy new speaker stands? Thanks

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ian_16Contributor I
asked in Speakers
connection

I have recently bought a second hand play 3 from eBay but I am unable to connect it to my system although after a reset the light flashed red then went green does any one have any suggestions thank you

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Ongle NLContributor I
posted in Speakers
a hack to stream from Spotify without Sonos app

Three weeks ago I purchased SYMFONISK (Ikea)  speaker. Installed Sonos app, could connect also my Spotify account. As many know, the Sonis app is now dead/not showing any content - incl no Spotify. when I start Spotify on my iPhone, it does not “see” SYMFONISK anymore. However - when I play music on Spotify, switch of from iPhone (black screen), and then get my iPhone, I can see on the welcome screen Spotify still playing.I I then click on the “speaker icon” (red arrow points to it). This opens the following screen which allows me to select my SYMFONISK in my living room (now known as Unnamed Room). I can now stream music 😊   

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LHarleyP24Contributor I
posted in Speakers
how to return sonos speakers

I have had my two Sonos speakers for 3 or 4 months and the degree of dysfunction with constantly needing to reset is spectacular. The app is totally unreliable and unpredictable. Worked last night, this morning the system has vanished.  anyone have experience returning these speakers and what products do you recommend to replace?

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FlarrahondoContributor I
asked in Speakers
group rooms

Since the change in the app I can’t group rooms with my two Sonos One. Pops out a message that say “imposible to connect. Try again later”

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PaulclementdrContributor I
asked in Speakers
ecouter la television sur les enceintes one

Branche la tele et enceinte sonos one Moderator Note - Translation by Google:Plug in the TV and sonos one speaker

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Wouter_NLContributor I
posted in Speakers
repairing Sonos Playbar

First of all, thank you for reading this post. I bought my first Sonos device 12 years ago. Always liked it (except for the transformation from gen1 - gen2 because it's not completely compatible).My question. I just returned from my holiday. I always power off all electronics if I leave the house for a few weeks. When i came back I wanted to start up my Playbar again. Unfortunalely it won't power on anymore. No white led light, not to find in the app. Nothing works. Tried to reset, power off and on, tried another power cable, another power socket.. called Sonos. They couldn't do much for me either...So I already ordered the Sonos Beam Gen 2 to replace the playbar BUT I want the playbar to work again. Sonos doesn't have repair service and when I searched the internet i saw it was a rather common problem with the playbar.Is there someone around here who can provide me some tips or a good repair manuel to repair it myself? Thanks in advance and I hope to hear from you.   

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PhilbertContributor I
asked in Speakers
south Florida lanai speakers

I got a pretty good deal on some play 1’s. I am wondering if anyone has used these in a covered lanai.  It is a permanent roof built as part of the house. There’s no chance of getting wet. However the humidity in south Florida is fairly high. I currently use a connect amp and outdoor speakers. But I think the play 1’s have better sound.  I’m looking for anyone that has done that in this humidity and the success of it.  

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joweContributor I
asked in Speakers
impossible to group speakers - Unable to connect.try again later

Hi there,I am suddenly unable to group speakers. Individually they all work fine, but unable to group speakers with the most recent app. Also, “manually grouping” by holding the play button for 3 sec, doesn’t seem to work anymore. How can I make this work again ? Any help is appreciated.

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FizzmonContributor I
asked in Speakers
The Sound of Vacation

Headed on vacation. Wondering if I can lug along my two Play 1’s, connect my computer without using a vacation router of any ilk? Thanks for your help.

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Thomas SeyfarthContributor I
asked in Speakers
beam gen1 not add

Beam gen1 Not add in sonos 

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OtellofelixTrending Lyricist I
asked in Speakers
Plastic covers for Five and heating

Hi everyone.We are doing some work at home and sometimes there is dust. To protect the two Fives I cover them with plastic bags. When the work is finished in the evening I remove the bags and relax with some good music…I noticed that the Fives, turned off and connected to the electrical outlet, develop a little heat. Could the bag be a problem? As I said, during the listening the bags are removed.Thanx.

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