Speakers

Hi, As the title says, my six speakers seem to be playing a different volumes. Some play loud, some play very quiet. Is there a way for me to set them all or to individually adjust the volumes of each speaker? Or perhaps was there something wrong I did during installation? To give context, I have the 6.1 mag system set up across my backyard which runs about 50 ft across. With the connecting sub in the center of that 50 ft.

My Sonos One speaker is trying to access my PC - I had a message from Norton that the device at an IP on my network assigned to the Sonos One was trying to connect to <program> on the PC on UDP port 1900. I unplugged the Sonos One.Any ideas why the Sonos One would try to do this? The PC has never connected to the speaker, and Bluetooth on the PC is turned off.

The latest update has truly messed up my system. The problem I'm experiencing now is that I have a beam and to play ones connected as surround sound. The play ones are connected however no sound comes out of them. When I check the app the enable Wi-Fi and the disabled Wi-Fi selections are grayed out. I'm sure that the play ones need to be enabled but that option has been taken away. How can I get this back. Quickly hopefully!

Hallo friends,I have Sonos Arc and 2 x Sonos Era 300. I live in an attic apartment with a unique angled ceiling and roof windows. I would like to ask for help with setting up the speakers properly, especially the two Sonos 300: In which angle should Eras be positioned? My idea is to align them with the angle of the ceiling, like on the picture. Whats should be the setup in the app? Should I use Trueplay?Kind regards

Long story short, I have a "second system" because the buyer of my old Sonos Roam will not register it. I wrote them and they said they just use it as a bluetooth speaker and will not be registering it (at least they got back to me?). How can I get Sonos to remove it from my account? It's causing issues with playback by confusing the two 'systems'.Please note I've also already contacted them via chat, no success, no help.

I want to move my beam and era speakers from a summer location to a winter location for 6 months and then move them back to the summer location in the spring. If I set them up at the winter location and then return them to the summer location will the system recognize the speakers when they are reconnected? 

I have two Era 100’s, a multi disc pioneer CD player, and a Sonos Line-In Adapter. Nothing has been unboxed or plugged in yet. I’m waiting on responses before I begin this.  I have working internet and wifi at my house so I don’t mind using it to setup if needed - however - I do not wish to keep the speakers connected in anyway to my internet. I want to use them hard-wired to the cd player. I don’t want to stream or use voice commands or the sonos app etc. I DO want them to be stereo and I am not doing multi-room. I also will not be moving or relocating them.  How do I accomplish this? 

Hi everybodyI already have 2 Era 100 and i project to by 1 Era 300 (just a reflexion for the moment) my question is this one, I i add an Era 300 in combination of 2 era 100 (which are configured in stereo mode) does the Era 300 can restitue in stereo too. Thx for illuminating my mind 🔉 

How To Rest WIFI

Has anyone else got a problem that now all speakers on the system have updated, only one now will work with the app?I am just ready to fling all these speakers in the bin as the enjoyment of listening to music has gone right out the window?Pointers and advice welcome! 

Has anyone noticed after last Sonos update 16/10/24 gen 3 sub sounds less dynamic the volume seems lower and frequency has changed  

I recently have encountered an issue that music constantly would be paused out of nowhere OR my five sonos s1 gen2 would go silent whilst the app stills shows music playing.  Furthermore, I couldnt play music with my five speakers at the same time, it would go silent 4 or 5 times during one song. By the way, I use apple music. I have checked my WIFI connection, rebooted everything and updated softwares to date.So apparently it’s not about an internet issue.  Does anyone have the same experience like me? 

Anyone have a 15% credit they are willing to spare? Would like to pre order the new Ultra and don’t have any offers in my profile. Long shot but worth a try! 

Sonos won’t let me set up a music alarm. It always defaults back to the Chime playing no matter what — even when it says I’ve selected music. See this diagnostics. Moderator edit: diagnostic number recorded and removed

How do you update your firmware 

Sonos lists Hardware Version and (Software) Version in its System Info. Is there any quick place to find the highest (Software) Version that supports each Hardware Version? This would be useful for cases like my Connect models that seem stuck in the past but I can’t clearly figure out why based on existing S1/S2 documention.

Hi, I have my Project turntable connected to my pair of Sonos 5s. I have always known that there’s a delay but recently has been bothering me lately and now long for real time listening l, probably makes my analog vinyl ineffective. I’ve read somewhere but have forgotten where or how to resolve this. Is there anyone on this community that can help me to eradicate the delay as it would be greatly appreciated.Kind Regards,Will 

After so many problems with the new app this summer, here’s the latest. There’s no volume control for my alarm. It disappeared when I moved and switched internet service this weekend. Additionally, I’ve had to move twice this summer and find the Sonos app tedious because it has to reset with each new location. Anyway- is there a way to get volume back to my alarm without yet another reset?

3 x issues with my 2 month old Era 300 all was working fine for a week or 2 then lost Alexa tried the fixes on the community chat to no avail, 2nd issue is when the speaker is unused ie over night you can’t use the app to start any music at all you have to talk to sonos “hey Sonos play music” and then it works, but still take ages to show something is playing in the app. Yesterday nothing at all couldn’t use app to do anything. Today it let me start from the app and this brings me on to the 3rd issue, I have 4 other speakers all work fine but today when I started playing the Era 300 it stopped all the other speakers. I can start playing music on all of my other speakers but as soon as you start playing on the 300 they all stop playing one by one weird 😩 anyone had or have the same problems? Was on phone to technical for 1 ½ hours on Monday still couldn’t sort so now waiting for someone else from technical to contact me. 

I wanted to expand my system, but not spend too much money…I got two old (series1) Play:1 speakers  from EBay - about £60-70 each.I was dreading adding them to my system, as I’ve has issues in the past, and with all the recent (and ongoing) app debacle  I feared that installing ‘legacy’  hardware might be a nightmare…Amazingly it was the easiest install ever!   I had to factory reset one (easy job) - but both of them were added to my system so easily, registered, and joined as a stereo pair.  I’m amazed how straight forwards it was 👍Honestly, given how rubbish everything has been with Sonos recently this was a breath of fresh air for me.If you want to expand your system, and do it on the cheap  I can surely recommend this route.(a new Era100 is £200, and who wants all that ‘Smart’ stuff anyhow eh?)just wanted to share a positive story! 😍

Sonos beam gen 3 constantly gets disconnected from the app. Have tried everything many times and still can’t get it to work properly. Any help would be greatly appreciated.

So - I held off posting about the new app. I don’t tend to be the kind of person to post on such things anyway, and I wanted to see if time would make things better. I’m here to say, after several months, I really can’t stand the new app. It’s terrible in so many ways. My music stops playing sometimes for reasons I can’t even determine, and I’ve increasingly resorted to just using airplay to my Sonos speakers, even though the sound is worse (which of course defeats a major reason to using Sonos products in the first place.) But also, it’s just stop wonky and hard to use. The new search bar location was the wackiest design decision, and the search results are consistently frustrating - not taking you where you want to go quickly or reliably. It’s just an awful user experience.In short… what gives?! Why hasn’t Sonos just resorted to the old app given all these complaints? I usually can’t resist looking at their emails about news speakers and products, and thinking about adding them yet a

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream,  Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update? 

Hello All,Can anyone assist with identifying the Sonos models in this photo? Much appreciated! 

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money.  And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems.  I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.