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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

3,372 Topics
30,905 Replies

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Ditte

started this topic

Tips for new Sonos owners

Moderator note: This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...

Keith N

started this topic

Grouping & Sonos: Best Practices

Moderator note: This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...

3372 Topics

MiCo-CHContributor I

Lowest volume too high

Sonos: Please allow the minimum volume to be turned down - it doesn't matter what you set, it's just too loud. I have 21 of your devices and I also sell Sonos products to my customers - I'm always asked about the minimum volume, it's too loud!listen to your customers, please!

1645

6 months ago

JohnGaltContributor I

asked in Speakers

Play 1 sound Delay from Roam

Is there a sound delay when pulling bluetooth music from Roam to Play 1 speakers?

6 months ago

MadoContributor I

asked in Speakers

dolby atmos

Hi, I have arc sl soundbar and 2 one sl surround. I verified the setup and it is all correct. However, I still can’t get Dolby Atmos when playing movies like latest mission impossible. Instead it is playing in Dolby digital 5.1. Any thoughts on what to do?

291

6 months ago

TdascContributor I

posted in Speakers

If your Sonos Roam does not connect easily - please share stories with me

Hi, I have a Sonos Roam and it is very hard to connect to. I have seen various threads on this site saying the same thing with the users more or less describing the same experience as me. I particularly share the sentiment on one user who explained how frustrating it is to decide you want to put music on, only to be denied by 20 minutes of trying to connect. All that happens is that the moment passes, and your wife looks at you disappointedly. When you consider how our phones connect effortlessly to everything else one has to ask how has Sonos made an expensive bit of kit that doesn’t connect very easily? And then you see the mess they have made with the app, and you realise Sonos is incompetent. In most of the other threads, a chap called Ken Griffiths pops up to tell the users that are complaining about their Roam that his is OK, so what is the problem? It must all be fine. He does this on many posts, not apparently realising that all is clearly not fine. I always find contribution

100

6 months ago

AethxContributor I

asked in Speakers

New Sonos app / update crashed my entire system?

Was there some big botched update or something? I wake up to my whole system disconnected, nothing works. I try to factory reset one of my 8 speakers and it starts updating, my app is on auto update so that updated already. i try to setup the rest and factory reset all of them and it none of them will connect. I didn’t change any of my network settings or anything. What is this ****? This is for my business too. Moderator Note: Modified in accordance with the Community Code of Conduct.

814

6 months ago

GC3Headliner I

posted in Speakers

Competition is Coming

This SVS wireless speaker ad just popped up on my Facebook feed. Hopefully looks like what could be the start of more direct competition for Sonos.Moderator Note: Modified in accordance with the Community Code of Conduct.

1296

6 months ago

LucasColombiaContributor I

asked in Speakers

¿how to disable the sound of touch controls?

160

6 months ago

Robertoana1776Contributor I

posted in Speakers

Era 100 Bluetooth 5.2

By the time it will have Bluetooth 5.2, the Sonos was 100

191

6 months ago

Chris57GContributor I

asked in Speakers

suddenly become impossible to group speakers

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

1866

6 months ago

ColinGAvid Contributor I

asked in Speakers

Ethernet and Turntable

Am looking at buying in to Sonos - not sure whether it will be and ERA 100 pair or a single 300. I will probably hard wire the speakers in but will also want to connect a turntable. Looking at a single speaker installation, is that possible or is it either/or in terms of ethernet cable or turntable? With dual speakers I imagine all will be well.THanksColin

393

6 months ago

The CembraContributor I

asked in Speakers

systems not visible in app

I have a new internet provider and changed router and wi-fi. While setting up the system, I have done the factory reset and the system connects to the wi-fi. I can use them true my air-play (they are visible there) but not visible in the SONOS app?? What to do?

433

6 months ago

bishbosh12Contributor I

asked in Speakers

Pairing Play:1 (2016) with Play:1 (2013)

Daft question….can a Play:1 (2016 version) be paired with a Play:1 (2013 version)?I suspect the answer is yes, so my real question is would there be any problems given the differences in storage and memory as shown here:https://www.reddit.com/r/sonos/comments/ettebf/updated_sonos_memory_graph/ Basically I’m looking to add a second speaker (cheaply) to my current 2016 Play:1 and the 2013 version seems more available.

matsciContributor I

Cannot successfully setup Sonos One system. App keeps saying that there is no system connected, even after seemingly having setup the speakers. I have set up Sonos speakers before, but it just doesn’t work when all indications are that it should.

2367

6 months ago

StefSonosContributor I

asked in Speakers

Minimum Volume is too loud to enjoy background music

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background. It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.

25799186

6 months ago

Neil ChapmanContributor I

asked in Speakers

Can't "move" Sonos One LH which shows as in "unmamed room" to existing system playbar,sub and RH in TV Room.

I have tried resetting to factory settings and spent so much time and frustration on this. It should allow me to disconnect the LH Sonos one from “Unnamed room” and allow me to add it in the “TV Room” ….. but no no no … What a nightmare of a system!!!Any help be grateful for.

990

6 months ago

JackoozeContributor I

asked in Speakers

connecting Multiple Sonos Move

I am having a party this weekend and borrowed two of my friends Sonos move systems. In total there are three Sonos that are each setup to individual accounts. How can I sync all three using my app without resetting each one ? I don’t want to disrupt my friend’s setup.

140

6 months ago

RAUL_090Contributor I

asked in Speakers

Can’t pair SONOS ERA 300 and Samsumg smart TV with Bluetooth

I purchased a Sonos Era 300 and tried to pair it with my Samsung smart TV by Bluetooth; the TV find the speaker in the Bluetooth speaker list; and the message is Needs pairing, so I clicked and again in Pair and connect and after less than a minute “connecting”, it comes the message of the connection unsuccessful and ask to make sure the device is turned on; with the Era 300 turned on and ready to pair. Thank you in advance for your support! Raul.

1100

6 months ago

DEMOULINContributor I

posted in Speakers

Casque bluetooth avec système SONOS

BonjourQuelqu’un utilise t’il un casque Bluetooth avec sons système SONOS ? Si oui, quel est la technique ?Afin de pouvoir l’écouter sans que les hauts parleurs classiques n’émettent de musique.

16472

6 months ago

AJuelContributor I

asked in Speakers

synchronisation soundbar w sorround + type

Soundbar w surround and nearby room not syncronised … have done Tune on both

Sam LimContributor I

I have sonos play 5 gen 2 and roam 1.All are working fine independently.However when I try to group Roam 1 with Play 5 via app, it gets an error essage that say unable to connect, please try again later.Any thoughts?

110

6 months ago

keithjgilesContributor I

asked in Speakers

code 1005 after update

After the update, I get a code 1005 on 9 for my 20 devices. I have reboot individual pieces, router and my hub.

990

6 months ago

PhilippeHContributor I

asked in Speakers

Reset not possible Beam 2

After multiple resets, my device continues to flash white.I've tried everything: connecting the device to the Ethernet, restarting the router, updating the SONOS applications + the phone, restarting my iPhone several times and still nothing.Now I suddenly have the same problem, what should I do?Thanks in advance!

290

6 months ago

bananabonanzaContributor I

asked in Speakers

Multiroom: Sonos One SL + Sonos Roam

Hi.I already have 2 Sonos Roam speakers and I am considering buying a Sonos One SL. But I’m unsure if a can play music simultaneously on the three speakers. As far as I can find on google the Sonos One SL does not have the multiroom function - but the Sonos One has it. Is that really true?

233

6 months ago

Smart HomeContributor I

asked in Speakers

which generation of Sonos Sub is it?

Hi,I would like to know which generation of sub is it please?Note sure whether it's Gen 1, 2 or 3.Serial number starts with 1707xxxx (see pic) does it means it's been manufactured in July 2017?Many thanks in advance for your help. Moderator Note - Removed and recorded serial number

2955

6 months ago

BalzaContributor I

posted in Speakers

No power to gen 2 sub

Hi,I have no power with Gen 2 sub. It isn’t the power point or lead issue. (I am an electrician). I have a 1st gen sub that is going strong so I think gen 2 sub’s have a power issue. Paying over $1000 for a sub that doesn’t last 5yr is pretty average.I had a move that the battery stop charging alsoI love Sonos. I have use there products for around 10yrs. I have play 1 x 2, play 3 x 2, play 5, playbar, beam, sub x 2, move and amp Over the last couple years I have experienced the most problems with the app (bugs/delays/app closing). Maybe Sonos needs to go back to there original scope of make a couple of amazing products instead of lots or average ones that can’t outlast their originals Cheers

460

6 months ago

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