Skip to main content

Speakers

Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,345 Topics
  • 30,824 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
  • 10
  • 3
3345 Topics
B
BenwinContributor I
asked in Speakers
International Warranty, buying in Australia and using in Singapore

Hello there, I’m looking to buy a Sonos Beam Gen 2 in Australia, Sydney. Afterwhich the speaker will be brought to Singapore. Would I still have access to the warranty? I can’t seem to find any details about international warranty and how to go about it. 

1843
Corry P
5 months ago
A
andrewgmContributor I
asked in Speakers
Inverting audio channels in Era 300

Hi, since I am using only one Era 300 to watch movies pointing from the back, the audio channels are inverted, sounds from the right sapper from the left and vice-versa.Is there a setting to switch this from the app or any other place?Thank you very much in advance

492
Gabriel Z
5 months ago
F
FraoContributor I
asked in Speakers
symfonisk picture frame not connecting/updating

Has anyone figure out how to get the Symfonisk speakers set up on an existing Sonos system? I have a picture frame setup with a mini subwoofer, and I have been trying to  add a second speaker frame to make it stereo, but I have not had positive experience with it. Call Sonos a few time (super waste of time), and I even exchange the speaker for a new one in IKEA…. So, the question is what else can I do to get this set up.SONOS if you read this, please send an update for the app, currently it sucks to help set up a speaker, and the Ethernet cable won’t take you to the update part (super weird), even tho the speaker is directly connected to the router.   Thanks!

3752
N
5 months ago
M
MusicLover1980Contributor I
posted in Speakers
ERA 300’s

I just received my Era 300 speakers. I’m kinda bummed because the center driver is not in use when watching non-Dolby atmos content. Dialogue totally fades to the other surrounding drivers. It throws off the sound. I had the Sonos ones prior to this… for the price point i feel this speaker should be multifunctional and the front driver should still be utilized when watching NON-Dolby almost content. I love music and would have loved to experience the 300’s fully functional. 😶

561
Corry P
5 months ago
A
AtlJeffContributor I
asked in Speakers
no Sonos service

I used SONOS two days ago. Suddenly it says it can’t find either of my speakers on my WiFi system. WTH?

120
A
5 months ago
N
nmcohen22Contributor I
asked in Speakers
getting access for others

can I have guests play their own selections from their phones if they have access to my WiFi?  Sonos Roam. 

100
N
6 months ago
M
MaleLucky13Contributor I
asked in Speakers
Sonos App keeps running an error

Hello, I can’t use the Sonos app as it keeps running an error. It says that the software needs to be updated and when I try to update it, it asks me to log in, and then it runs an error. Has anyone encountered this problem and knows how to solve it?In general the Sonos app faces tons of issues constantly but now I can’t even use it! Thanks,Male.   

290
M
6 months ago
1
1stPoochContributor I
asked in Speakers
Beam (1st Gen) firm ware update

The firm ware will not update after factory reset. I cannot add this speaker. The unit was repurposed to me from a friend. Any ideas? I am using a 5G router from Verizon.

90
1
6 months ago
C
cmackayAvid Contributor III
asked in Speakers
Alarm volumes reset each night.

I have the latest new app updates and firmware.This problem has existed in the old versions.My rooms are set to specific volumes however the alarm function resets them all the same as the primary room each morning when I wake up.  I have to manually tweak each one, every...single...morning.Can this please be looked at and considered for a fix.Thank you.

272
C
6 months ago
C
Cam76Contributor I
asked in Speakers
how do i get music to work on one speaker on the new app

I've spent a ridiculous amount of money and now I can't even get a single speaker to run its own music. Seriously 😠 frustrated. 

121
S
6 months ago
A
AlerovaiContributor I
asked in Speakers
the subwoofer Gen 3 works?

The subwoofer Gen 3 was made to work or is just a pease of decoration? I am trying to connect this pease of decoration for two days already and nothing works.. 

201
controlav
6 months ago
D
dwschofContributor II
asked in Speakers
Fixed volume on Play:5

I have the original S1 Sonos setup with 8 speakers.  All but one are variable volume.  I have a Play 5 that is fixed.  I have other Play 5 speakers which are variable.  How do I change the 1 fixed volume speaker to variable?  Thanks for any insights.

371
jgatie
6 months ago
F
Francis KimContributor I
asked in Speakers
New-to-me Sub Gen3 will not finish first update post-factory reset

I have a sub I got second hand. I'm able to start the process of adding it to my system, but before I can add it, the app insists on updating the device. Every single attempt at updating the device has failed. I get no error codes to work with, and the device is just flashing red.So far I've tried: Updating my system as a whole Reinstalling the app Restarting the device and my router. Plugging in the sub with an ethernet cable (both before the update and mid update) Splitting my network into separate SSIDs for 2.4Ghz and 5Ghz Assigning a static IP to the sub I've been on the phone multiple times now with Sonos support and still have not found a solution. They've transferred me up to level 2 support but they have no openings in the next few months for a call.Has any one on here run into a similar issue?Does anyone have any other ideas for things I could try?

550
F
6 months ago
C
Casa NapoleonContributor I
asked in Speakers
Sonos Speaker error message: Not Registered

My Sonos app just updated which prompted my Sonos Move and Play 1 speakers to update. In the updating process, these two speakers are not connecting to my system with a “Not Registered “ message for both. I cannot reach tech help for assistance. Any guidance to correct this matter? 

600
C
6 months ago
P
ParatitoContributor I
asked in Speakers
Era 300 box dimensions

Could someone tell me the dimensions of ERA 300 box?Thanks in advance!!

491
J
6 months ago
G
GabelContributor II
asked in Speakers
auswahl räume imd reaktionszeit

Hallo, hier funktioniert garnichts mehr mit der neuen App. Räume können nicht mehr einzeln ausgewählt werden. Mehrmals Neustart, Funktion für Raum nicht mehr möglich. Bitte um schnelle Lösung! So ist das System komplett unbrauchbar. Reaktionszeit überproportional unerträglich lang. Bitte Rückmeldung! Moderator Edit - Translation by Google:Hello,Nothing works here anymore with the new app. Rooms can no longer be selected individually. Restart several times, function no longer possible for room. Please for a quick solution! The system is completely unusable. Response time disproportionately unbearably long.Please feedback!

351
R
6 months ago
K
KFK427Contributor I
asked in Speakers
Using a speaker switch with Sonos Amp

I have just created a music room to enable me to listen to Sonos - via Sonoa Amp or a Cyrus system to play CD’s to the same speakers, connected to a speaker switch. After connecting up with the switch connected to Sonos I can start to play music but as soon a I increase the volume the sound stops and the Amp shows a flashing red light.I have now seen some posts around this subject and looking for advice - I just bought a relatively cheap (non powered) speak switch on Amazon.Any advice greatefully received

240
K
6 months ago
Stanny
StannyContributor I
asked in Speakers
Rearranging my speaker groups.

Last year, I set up my pair of ONE SL speakers in my BEDROOM and my pair of ONE speakers in my MEDIA ROOM with my Gen 3 Sub and ARC. I want to switch the ONE speakers to my BEDROOM and vice versa. I have physically made the switch, but I don’t know how to change the pairing on my app, so now when I am watching tv in my MEDIA ROOM, I hear the tv on my ARC, but the BEDROOM speakers upstairs are working.  

661
G
6 months ago
S
smithrico0404Contributor I
posted in Speakers
era 100

Linking era 100 to account. 

50
S
6 months ago
Dogdad
DogdadHeadliner III
posted in Speakers
Era 100 vs One SL’s

Will the Era100’s produce more highs than the One SL’s and be noticeably different?

6267
A
6 months ago
S
SpeakersdontworkContributor I
posted in Speakers
most incompetent company ive ever seen

how is this company leaglly in business? after 5 hours with support i still cant use any of sonos products. support just tells you to keep resetting and trying to add speakers after knowing it hasnt worked te 10 times before. they then try to blame my isp, even though ebery single oher product on the planet worls fine EXCEPT sonos and they have no resolutions. after talking to  more agents on the phone the resolution they gave me?? try ressting it and re installing or borrow someones else device to set up speakersbe beacuse my s23 ultra wont work or my ipad or laptop. i cant wait to join a class action against this scam of a company

1051
P
6 months ago
T
totoscarantinoContributor I
asked in Speakers
Era 100 for a 25 square mt covered terrace

Good afternoon (its 16,45 pm here in Italy) , we have a B&B in a countryside area  with a sea view where in the shared living room  there are installed 2 Ikea Symphonisk Frames, I paired them on stereo  L and R  mode, using that with Apple Music , scheduling the music (with Sonos app  alert)  is really nice and all guest appreciate a lot , listening mostly famous cover in a  jazzed mood  with a 13% volume, so very soft music ..actually we have a large covered terrace about 28 mq  (7mt x 4mt) (no windows just opened covered terrace) next to the shared living room (between living room and terrace there are large windows that we keep usually close so you can't ear music when u are in terrace) and I wanted to spread the same music and same scheduling in the terrace  installing an Era 100 , do you think it is will be fine and the sound? will be decent?  I will install the Speaker in the center of the terrace put on the wall so people will ear it from back. And as last only humidity and

871
Stanley_4
6 months ago
P
PatrickB123Contributor I
posted in Speakers
Using Sub Mini for music and TV.

Hello. I have been using a single Era 300 to listen to music but have recently purchased a Sub Mini and Beam gen 2. My thinking was I could connect the sub to the Era 300 when listening to music and to the Beam when watching TV. This doesn't seem to be possible, though. The sub connects to ether the Era or Beam and can't be easily swapped. Does anyone have a solution, or any thoughts on how best to use this combination? Thank you in advance!

3318
K
6 months ago
M
MelpalfreyContributor I
asked in Speakers
best wifi

Hi all, since i changed back to utility warehouse for my broadband my sonos looses connection before it has even played 1 full song…… any suggestions for the best broadband group to use for the best sonos experience? 

1017
M
6 months ago
L
LumesynContributor I
asked in Speakers
Play5: Gen2 Stereo Pair, does it require SonosNet?

Afternoon!  I’ve got a Play5 Gen2 with a bunk Wi-Fi chip. Works great over ethernet or if I have a WiFi mesh node within 1ft of it. Currently, it’s running over Wi-Fi with a mesh node next to it. As far as the Sonos ecosystem is concerned it’s on Wi-Fi and working fine.  I was considering adding a second as a stereo pair, but my concern is that the pairing will require Sonos Net which means it likely won’t work with the bad Wi-Fi card. Will the stereo pair work strictly over my home Wi-Fi? Or does a stereo pair of Play5 Gen2 do the stereo pairing via Sonos Net?

682
buzz
6 months ago
Terms & ConditionsCookie settings