Answered
No White light on my ONE
One of my Ones suddenly has no white light and has lost connection to my wifi.
I cant get it to do anything.
Any options for me.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Hard to tell from your post. I’d start with a three things. First, move it to another power circuit in your home, to see if it has lost power for some reason. Second, I’d also temporarily connect it to your router with an Ethernet cable, to eliminate any potential WiFi demons. If neither of those work, I’d call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.