Speakers

If anyone is researching purchasing their Sonos Roam, I recommend getting the 3 year extended warranty Sonos offers.I purchased my Sonos Roam kit (2) in April of ‘23 and used them pretty often when outside enjoying the pool. I hadn’t used them recently during the winter months, but I did notice that my roams would disconnect, but still appear like they were playing. Then one day, nothing. I couldn’t reboot them, and they would constantly show an orange led charge light with no other responses.I contacted support and they said the device batteries were depleated and that I can return them for a 30% off coupon. 😆 You would think at least a 50% coupon would be justifiable here … but 30% it is.Luckily I have a credit card where I could submit a warranty extension replacement that covers an additional +1 year over the manufacturers warranty. Now i’ll be able to use my 30% coupon to purchase another set + the 3 year extension.I hope this new set has a better battery life. But hopefully you

I currently listen to my music (ripped from my old CDs) by sending it from iPad or iPhone to my Beam via AirPlay. If I bought an Era 300 and sent the music there instead, would there be a noticeable improvement in quality? Thanks.

I originally posted this in another chat here, but it was the wrong area I think. Let's try this here. So, I have a pair of klipsch aw650s, that I put up outside for summer time. Currently they are inside though, with Sonos AMP connected to the TV, sub, and sonos ones. In this room, right now, I have sub, two fives, two ones, and the klipsch speakers. While sub is good for tv, I want something better for music, I am thinking svs pb3000. I would like to sell the fives and sub, they aren't as loud as the klipsch and I like the sound of the klipsch better. With that said, I would like to get a third party amp, a port, and two new inside speakers. The speakers will be hooked up to the tv with AMP, and the new sub. But I want the port and new amp to power the outdoor speakers when they get hung back up outside. Or the inside speakers I don't really care. I have run wiring for an amp to power the speakers outside, through an exterior wall. I am looking for third party stuff, as $700 for AMP

I took a look at previous conversations in the community pool and it’s been five years since someone suggested Sonos create easier access to the sub controls.  In that time the app was updated to S2, and the Sonos sub mini was released. But no effort was made to make access to the controls easier, despite numerous Customers requesting it. It’s strange that even in night mode, the sub isn’t turned off. It’s obviously not appropriate to have loud noises at night especially when you live in an apartment. I don’t see why it takes four clicks to get to the controls just to turn off the sub, Which is something that I find myself having to do at least twice a day. There’s not even a feature to use voice controls to modify the sub. The request for this feature isn’t unreasonable, difficult, or crazy. What’s crazy is that After five years, it’s still an issue. 

One side of my surround pair of Sonos One SL lost connection. Tries to repair it without avail. Have since tried the following -1) hard reset the sonos one sl - the white lights continue to blink. I'm confident that the hard reset was done correctly as I have done it before for my sub and the other pair of Sonos one SL withiut any issue.2) Tried wiring the problematic One SL to my router. The white light continues to blink. Tried the hard reset method with the ethernet cables plugged in to but to no avail.May I know if my Sonos 1 SL is faulty?Have only bought it for slightly less than 3 years.Thanks for the advice in advance. 

HelloTell me where to find the technical specifications of the speakers? descriptions of what kind of speakers they are, how much power they have, what hertz, I can’t find anything on the Internet except marketing informationinteresting : sub gen 3 and arc

HiI currently have a Playbar, Play:5 (Gen 2) stereo pair and Sub (Gen 2) in my TV room plus a single Play: 3 in my study.  I am wanting to add speakers to my kitchen dining room which is medium size. Can I add a second stereo pair of Play:5 (Gen 2) to my system and should I get a second sub?  The music quality is more important to me than the TV and movies, hence I don’t think moving the speakers to the kitchen diner and updating the TV room to Arc plus compatible speakers. I don’t watch action type movies, more Romcoms so I think the Atmos might be wasted on me. Happy to be corrected on this though 😊 

Does anybody know what is the reason for that out of stock?

Hello,I am just going to buy One SL but would like to ask one thing. When I connect the new One SL only using an Ethernet cable to my network, is it necessary to have Bluetooth switched on on my phone, to use Sonos app to control the speaker? In other words - can I only have Wi-Fi switched on on the phone, to connect to my network and control speaker by app this way?Would you take such a test, please?Thanks in advance!

What equipment replaced the Play 1 speakers?

I have a sonos Era300 which I have been using for Spotify, which is working great as usual. Recenty I also started using Airplay, and found I have quite a delay in audio when using airplay from my Macbook M2. The Macbook is wired to the access point and the Era 300 is placed 2 meters from the access point.I am using a google Wifi Pro setup, with all 3 access points wired to the main one. When i check the Sonos app and the Google home app, both are reporting that the Era300 is using 5GHz.Question 1Is Era300 not capable of using the 6GHz band or am I mistaken by my lack of knowledge about wifi 6e? If so, is there anything I can do to make it use this band? Question 2If it is even possible to get it running on 6GHz, would that possibly solve my issue, or is the delay just a normal artifact of using Airplay?Let me know if more information is needed.Thanks in advance.

I want to listen to what is playing on my laptop on my Sonos Play1 speaker and I can't.When I bought it the only thing they told me was that it worked over Wi-Fi with an application, but I can't find a way to do it. So far I have only used it to listen to Spotify.Can someone help me?

I am giving my Sonos Era speakers (2) to my daughter.  How do I deactivate them from me being the owner  

I have a number of S1 speakers run from a ZP90 base. The ZP90 has now died and I also know that the ZP90 is now discontinued. I need to get a replacement but I’m not sure what the current best option is. Is there a current compatible replacement? I have no desire to upgrade my speakers etc. I just one my S1s to work again...   Thanks in advance.

I have a rack in my laundry room with sonos amp, and it powers 3rd party speakers outside in my gazebo. When I try to connect the Sub to the system, it is pretty unstable, and even when connected - it plays no sound.However if I bring the Sub indoors closer to the laundry room, it works fine.The internet wifi is very strong all around the house and backyard, so it is not struggling for internet.I also have a range extender/router and internet run to the outside gazebo that powers my TV. When I try connecting the ethernet cable to the Sub - still no luck.How can this be? Is the system not supposed to be completely seamless on wifi? And I imagine plugging in the Ethernet as a  backup would work, but no luck!Help!

I have a pair of Play 3 set up as a stereo pair. A few months ago they began to randomly loose connection and the app says it could not find one of them. Nothing has been changed or unplugged from the setup. I go through the reconnect steps on the app and they reconnect. It happens randomly. My son-in-law has a Play 1 and his has started to do the same thing over the past few months. This suggests to me it is a software issue. Can Sonos please sort this issue out! I bought the speakers believing Sonos was a top end speaker system. I currently don’t believe this to be the case. 

Just bought arc. Lousy tinnie sound. So, I invested in a 700 dollar Sub. Still sucks. I have a 150 dollar Alexa Speaker that sounds 10 times better. And, yes, I did the true sound and fiddles with the EQ. WTH!Merry Christmas to me! 

Hi All,I just installed my Era 300 on the Sonos wall mount upside down option.My question is if there is need to be a gap between the wall mount and the era 300 - please see pictureHow far should the brads be screwed and how much space should be left On the one hand I can tighten the screws more and on the other hand I don't want to do any damage…Any feedback/experience from the community with that case?Raz 

This is mendt to be for the people in Sonos development.I think Sonos is doing a pretty good job in all of they capasities. It’s a good specter of product to choose from.But now i’m seaching for a speaker on the small side,and here is what i “wish” for. A speaker who i can use in a bathroom,witch means it need to handle some sort of damp enviroment. It need to be able to use as stereo-pair with a Sub/Sub mini and be able to be used as surround. It need to be smaller than the Play:1/One/One SL’s but bigger than a Roam. I could wish for a angle powercord-connector too. It is something i could mount flush on a wall without drilling whole in my wall…the mount could be using doubleside tape as attachment. It could be wireless/battery power,but this is not mendt to be a portable speaker. This is just to “deal” with a thinner powercord instead of the normal size cords from Sonos….it’s to have the minimum on a bathrooms wall if you understand what i mean. The Move had been great for this,but i

Hi my Roam arrived today. I have other Sonos speakers so pretty familiar with the set up etc. However, my roam keeps stopping playing the music from Apple Music after a few seconds to a minute in. This happened on WiFi and Bluetooth mode. When it does this, my iPhone tells me the music is still playing but no sound is coming from the roam or my phone. I’m with Talktalk and the router doesn’t show an internet problem. I can’t figure it out. On occasion, the speaker just turns off (no leds on at all). Then when I switch it back on, the playlist is wiped. It’s fully charged and does this when plugged in and when running off battery. Is it a duff and I need a replacement? 

One of my sonos 3's keeps dropping out. I've had them for about 10 years and  I've never had problems before . 

I have tried all ways of connecting my system to my new router - turning off my 5ghz band, connecting the sonos to the router with ethernet. The app says “Sonos not found. Make sure you’re signed in and your mobile device is connected to the internet and on the same WiFi as Sonos.” But this is impossible because my mobile is connected to my new router and my sonos was present on my old router. Even when I connect the play 1 to the new router with an ethernet cable, the speaker cannot be found on the system

Long time sonos user.I recently bought an Era 300.I almost listen to music on my sonos except for the playbar connected to my TV (Philips).I was kind of disappointed by the Era 300 for music, however I plan to by a 2nd one for stereo. I feel the Era 300 is missing bass.Do you think adding a sub gen 3 will enhanced the listening experience ?Thanks for your answer.

I am trying to connect Sonos Play:5 (Gen 1 2013 model) with Samsung 6 Series TV (2017 Samsung 55MU6500). I bought the EMK Digital Sound Toslink to Mini Toslink Cable 3.5 SPDIF Optical Cable [Not a 3.5mm Aux] Optical Audio Cable (Straight White, 2M)https://www.amazon.co.uk/dp/B088LXRPLL?ref=ppx_yo2ov_dt_b_product_details&th=1But the sound is not coming to Sonos. I am connecting the ‘line in’ in Sonos and optical port on TV. Am I missing something? TV set to Optical Digital Sound setting as well. Do I need something else? 

Keith sent me a response to my first question that stated reload the app or get in touch with supplier or something. Then the question was closed and not possible to provide further comments, hence why I have added another thread. I had previously deleted and reloaded the Sonos IOS app and the problem persists. I play music from different sources through the Sonos Move and I cannot change the volume. I’m new to Sonos and had also ordered a Roam, but I just cancelled that order, pending me actually finding out what the problem is with changing volume using the IOS app. I’m also in the market for purchasing a soundbar and would like to go with Sonos, but again, I certainly wont commit until I know what the issue is. Can anyone else other that Keith offer any other advice or help? Much appreciate any help on this.