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Contributor I
February 1, 2024
Answered

No longer sound from Sonos Era 100 paired with Sony-PS-LX310BT turntable.

Sonos Era 100 paired with Sony-PS-LX310BT turntable was working just fine.  Now, no sound.  Have tested Sonos speaker with tv, phone, airplay.  Speaker works just fine.  All updates are complete.  The cartridge is not loose.  Why the sudden issue with the Sony turntable?  What can be done to listen to vinyl with this combination?

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Bumper
BumperAnswer
February 1, 2024

Thank you for your prompt reply!  A couple of months! Surprised no solution yet.  When can we expect a resolution to this frustrating problem? 

The fix could be tomorrow or next year tbh, it’s just how they do it. 

4 replies

Lead Maestro
February 1, 2024

Is the turntable connected to the Era 100 via Bluetooth? If so, you are probably experiencing the same issue that others have experienced the last couple of months:

Sonos is aware of the problem and is working on fixing it.

"Receive with simplicity everything that happens to you." - Rashi
janisbAuthor
Contributor I
February 1, 2024

Thank you for your prompt reply!  A couple of months! Surprised no solution yet.  When can we expect a resolution to this frustrating problem? 

Airgetlam
February 1, 2024

Read the thread, there’s responses from Sonos in it. 

Bruce
Bumper
BumperAnswer
February 1, 2024

Thank you for your prompt reply!  A couple of months! Surprised no solution yet.  When can we expect a resolution to this frustrating problem? 

The fix could be tomorrow or next year tbh, it’s just how they do it.