Spaces & Setups

Hi everyone :)i have a question.i have sonos boost, Arc with sub gen3 and i upgrade surrounds to ERA100 . Q is:When wizzard add era100 to my system show connect to my 5ghz wifi. I add second era 100 wizard 5ghz to add speaker to 5ghz wifi. After complete wizard app ask for surround pair. I press ok surround done. I check in router sonos era 100 ip´s. Router show era is connected on 2.4ghz wifi. Why? I add era to 5ghz, 2.4 is differend ssid name with prefix 2.4ghz. Sonos era100 on about my system show:WM:3 ERAarc, boost, sub: WM:0 sonos era not support sonos net. But i see arc use special tunel for wifi and comunication with era ? Or how its work? Arc:   sub:era left: era right: Boost: 

Please help me with speaker positioning. I currently use Beam Gen 2 and Sub mini with my 43” Sony TV. My wife watches TV series and movies daily. I’m more in music, both streaming and vinyl records, from a vintage Thorens TT connected to basic Yamaha speakers. I would like to emphasise more the music reproduction and keep the HT functions. I added a plant of my room. First option:Should I go separating HT and music reproduction, still keeping in Sonos ecosystem, for example adding a pair of Era 100 or 300 connected to the turntable?In this setup, could the HT part be used to reproduce music at the same time (especially the sub mini)?Will this be beneficial giving the fact they will sits in the same room?Could the Eras be in use also when watching TV? Would it make sense? Would be an issue if the speakers will be placed close to the turntable, so both will be on the left side of the TV? Second option:Add a pair of Era 100 as surround, keeping the music reproduction only from streaming o

Hope you're all doing great! So, I've got this big art gallery, and I'm trying to figure out the best audio setup to echo the sound throughout the entire space. I want visitors to feel the vibe of the art, you know? Any recommendations on which Sonos hardware would work best for creating a sweet echo effect that complements the art installations? I'm a bit lost in the audio world, so any simple advice or tips from your experiences would be super appreciated. Thanks a bunch! Moderator Note: Modified in accordance with the Community Code of Conduct.

I have a rack in my laundry room with sonos amp, and it powers 3rd party speakers outside in my gazebo. When I try to connect the Sub to the system, it is pretty unstable, and even when connected - it plays no sound.However if I bring the Sub indoors closer to the laundry room, it works fine.The internet wifi is very strong all around the house and backyard, so it is not struggling for internet.I also have a range extender/router and internet run to the outside gazebo that powers my TV. When I try connecting the ethernet cable to the Sub - still no luck.How can this be? Is the system not supposed to be completely seamless on wifi? And I imagine plugging in the Ethernet as a  backup would work, but no luck!Help!

I’ve had my Sonos for some years now, it would appear that the BOOST is becoming unstable and is cutting off connection for seconds at a time.   I believe that I can remove BOOST from the system and connect one of the SONOS speakers direct to my Hub and then have all the Sonos products link to the wired device.   Is this a fairly simple process??

I am deciding whether to buy  Sonos Sub or Sonos Sub Mini.What are the differences please?  

I have a pair of Play 3 set up as a stereo pair. A few months ago they began to randomly loose connection and the app says it could not find one of them. Nothing has been changed or unplugged from the setup. I go through the reconnect steps on the app and they reconnect. It happens randomly. My son-in-law has a Play 1 and his has started to do the same thing over the past few months. This suggests to me it is a software issue. Can Sonos please sort this issue out! I bought the speakers believing Sonos was a top end speaker system. I currently don’t believe this to be the case. 

I have a soundsystem with arc and sub and two era 300, I have tried EQ in every possible way, manually and even several trueplay, but metal music sounds quite dissapointing i this system. It lacks of drum kick power or clarity, drums barely distinguish. It  feels like a plastic void sound. I find airpods sound better than a system that cost me thousands euros. Furthermor I have two Hércules monitors and a sonos move that sounds better. Now I can’t return my equipment because I bought few months ago, but experience so far is quite dissapointing. I invited some friends home to help me twitching EQ, but they have same opinion, sound quality is very dissapointing for the price.

I have recently purchased a SONOS amp and I am trying to get it going.  I have a large collection of music located on a Windows 10 PC.  I have enabled Media Streaming on the pc.  The SONOS app see the media server and allows me to browse the collection of music.  Most of the files are in FLAC format.  A few are MP4 or WMA files.  The SONOS plays the MP4 and WMA files fine but it fails on the FLAC files.  An obscure error message “An error occurred while adding tracks to the Queue (701)” is briefly displayed on the app screen when I select the track in the app. The FLAC files were generated by ripping CDs in the Windows Media Player.  The “Audio Quality->470 940 kbps” option was enabled for the rip.  I think that setting turns on automatically when FLAC is selected in the Windows Media Player. I have played these same files through a  different product, an Audiocast, using the same configuration without problems. Ant ideas on what’s going wrong? Does anyone know what the 701 error me

Bonjour,Dans mon salon, j’ai une arc+sub+2 one pour le surround.Je m’aperçois que le sub ne fonctionne plus (il est bien connecté au système salon et couplé, en fonction..., il est bien allumé, l’appli le voit mais il ne fonctionne pas physiquement c-a-d il ne vibre pas).Je pensais qu’il était en panne et je l’ai donc couplet avec ma beam qui est dans une autre pièce et là, il fonctionne.Pouvez-vous m’aider car là je sèche?D’avance, merci.Belle journée. 

Hi All,I just installed my Era 300 on the Sonos wall mount upside down option.My question is if there is need to be a gap between the wall mount and the era 300 - please see pictureHow far should the brads be screwed and how much space should be left On the one hand I can tighten the screws more and on the other hand I don't want to do any damage…Any feedback/experience from the community with that case?Raz 

arc microphone constantly turns off and off by itself with alexa and smart lg tv eARC connection.arc volume control always works with tv. 

We’ve been waiting for 7+ years for a really robust iOS experience. The widget request he’s literally been out there for over 7 years. Apple is clearly all in on widgets - why can’t Sonos provide software that makes it easier to control our system? It’s not like you’re spending your resources on a really great Google or Alexa integration (they both continue to be virtually unusable), or an Apple Watch app, or tight integration with SiriusXM (the frequency of errors starting a stream is laughable), or Apple Music (start a station within Sonos? No, No one would want that).  I love the sound quality of our Sonos system, but if I was creating a new system today, I don’t know that Sonos is worth the price point. Certainly the aging software and lack of innovation is a big warning sign. 

Hello, I’m French.My SUB always has the white light permanently on. But it doesn't switch to green. Why won't it?How do I reset it?I can't.Help me, pleaaaaaaaaaaaaaaaaaaseThanks

Hi I have Sonos arc and sub and 2 ceiling speakers wired to connect amp. Ceiling speakers have been working no problem with music but since grouping them as surround sound on the app there is no sound coming from them. I have a Samsung frame tv and I don’t see any settings there to adjust. I saw a post earlier that suggested removing the Ethernet cable to the arc which I did.  thanks. 

I have an older system with an S1 connect interfaced as a source with an existing audio system.  What if any are the advantages of switching to an S2 connect and an S2 OS.  Is this the correct choice or is there another piece of connect hardware I should look at?  As near as I can tell Sonos no longer sells the S2 connect hardware as all I can find are used units.

Hi.  Bit of a technology dinosaur here. I’m looking to add a turntable to my current Sonos system (bridge, play:1 and play:3). What is the most cost effective route?

Error says: “Channel is encoded using an unsupported digital rights management system.”I have uninstalled and reinstalled the SiriusXM app, Sonos app, and the SiriusXM app to no avail.

One of my sonos 3's keeps dropping out. I've had them for about 10 years and  I've never had problems before . 

Can someone help me figure why I’m still hearing ads and station intros, I also can’t skip songs - if I do it prompts me to sign up but then if I follow the prompts to sign up - it says I already have an active Sonos radio HD subscription???

I have tried all ways of connecting my system to my new router - turning off my 5ghz band, connecting the sonos to the router with ethernet. The app says “Sonos not found. Make sure you’re signed in and your mobile device is connected to the internet and on the same WiFi as Sonos.” But this is impossible because my mobile is connected to my new router and my sonos was present on my old router. Even when I connect the play 1 to the new router with an ethernet cable, the speaker cannot be found on the system

Hello all. Wondering if anyone can help.  I’ve been trying to build my perfect system for a while. I’ve been using Sonos to amplify my sound system (turntable/ tapedeck/ cd player etc) and streaming through the house. I’ve wanted to have both analogue and my Sonos system so I have upgraded my main system with a traditional integrated amp and speakers and I have just bought a port to get the signal through the house.  Hooked it all up and I have an issue. I placed my entire system on SonosNet for stability, WM0, and all worked well. I have one Roam which is on WM1 because it doesn’t do sonosnet.  Problem I have is the Port signal keeps dropping and is currently unusable. When I checked, for some reason the Port is on WM1 with the rest of the system on WM0.  I suspect that is my issue but - how do I get the Port onto SonosNet and why has it installed in this way.  Any help would be valuable.  Thank you in advance. Robin

Was just wondering if it was possible to pair 4 era 300 speakers together with my arc and gen 3 sub. I already have 2 era 300s and was thinking about 2 more in the near future but wanted to know if 4 will play in atmos or in stereo 

Was just wondering if it was possible to pair 4 era 300 speakers together with my arc and gen 3 sub. I already have 2 era 300s and was thinking about 2 more in the near future but wanted to know if 4 will play in atmos or in stereo 

Hi Dies anyone know if I can i connect a Sony PS-LX310BT Bluetooth Turntable with built-in Phono Pre-Amp to my Sonos Play 1 speakers?thanks