One of my sonos 3's keeps dropping out. I've had them for about 10 years and I've never had problems before .
Best answer by Ken_Griffiths
View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
There are lots of things you can perhaps consider here. Here are a few things to initially try..
- If using WiFi, then try a different fixed non-overlapping WiFi channel, using either channel 1, 6 or 11 and set the channel-width to 20Mhz only.
- If using SonosNet, then aswell as the suggestion above, set the SonosNet channel in the Sonos App network settings to a different channel to the one chosen for the router WiFi and set the wired device at least one metre away from any wireless access point.
- Try unpairing and swapping the left/right speakers over, so they swap L/R audio channels.
- Move speakers away from things that may cause interference, baby monitors, dect Home phones, microwaves, or other WiFi/Bluetooth devices.
- If relevant, turn off crossfade/shuffle to help reduce the load on the players memory and remove any old Music services no longer in use.
- If a device is wired, try using a different Ethernet cable, or try using WiFi instead.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.