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Jrees
Contributor I
Dec 16, 2023 4:08 AM UTC
Answered

sonos radio hd - still hearing ads after subsy

Can someone help me figure why I’m still hearing ads and station intros, I also can’t skip songs - if I do it prompts me to sign up but then if I follow the prompts to sign up - it says I already have an active Sonos radio HD subscription???

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JreesAnswer
Contributor I
Dec 16, 2023 5:03 AM UTC

I did. Thank you. Appears I can skip now - but the radio station I was listening to is not one of their HD/premium stations. Thank you

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2 replies

Stanley_4
Stanley_4
Grand Maestro
Dec 16, 2023 4:16 AM UTC

I’d contact Sonos support and get them to sort you out.

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JreesAuthorAnswer
Contributor I
Dec 16, 2023 5:03 AM UTC

I did. Thank you. Appears I can skip now - but the radio station I was listening to is not one of their HD/premium stations. Thank you

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