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I have just purchased a sonos arc and have tried all of the problem shooting ideas to get Spotify on my services, but unfortunately nothing has worked can someone help with any ideas that they have done to get Spotify??? 

I have an outside TV streaming with a Roku stick. I also have 2 Sonos Play:1 speakers (stereo) mounted outside (covered and removed in winter). How can I connect the TV audio (mounted and covered on a brick exterior wall) connected to the Sonos system to be able to listen to the TV audio on the Play:1 speakers? 

I have a Sonos Connect:Amp (Gen 1), I wanna make the change to S2. Can I buy a Sonos port, (instead of, AMP) and control the existing Connect:Amp (Gen 1) to power the speakers? Or do I need to buy the AMP?

I have a Sonos Arc, amp and sub and 2 in ceiling wired Proficient speakers and the sound cuts in and out in surround sound speakers. Not sure why. Any thoughts?

Hi all , just got a LG 43UP81006LR and the remote doesn't control the volume on the beam 2 , hdmi CEC is on and connected via arc , anyone any ideas ? Thanks 

Hi, I'm using old Samsung tv model (2013) no HDMI arc/e-arc. I bought a HDMI extractor where the input coming from Google Chromecast then two HDMI output. One output (HDMI e-arc) connected to the TV (non arc HDMI) then another output (HDMI audio only) directly to Sonos beam gen 2. There's no audio coming out from the beam. I tried to setup in Sonos app but i won't recognize any HDMI e-arc. I bought this product hoping that it's a better replacement for HDFury Arcana. Need help on this. Thank you!

Hi all. I’m looking for some help, thanks in advance.We have 2x play 1’s, playbar, & a 3rd gen sub in our lounge, we use this for Spotify & tv, but I mainly use them for playing records on a Rega P6 via a Sonos port. I have a pair of Sony WH-1000xm4’s which I would like to connect to the port, via a Bluetooth transmitter. could anyone recommend what I need to get? (I may consider a headphone amp, if that’s the best route)Cheers Ratty

I have woken up this morning and launched the new Placebo album, "Never Let Me Go" via my Samsung S21 Ultra Sonos App. I looked to see what the current track title was and noted that it was still displaying the opening track. I checked on my Kindle and that is continuing to show the correct current track ( three changes since I found the Android issue)

Hello:  I make my playlists from Apple Music and then move then to Sonos.  On playback I notice some tracks are not as loud as others, needing a change in volume!Is there a way of having a standard music level for all tracks within the playlist?Grateful for any help or advice please. This isn’t a big problem but I seem to change the playback level often when listening. I am looking to stop this if possible. I happens when I use both iOS and Apple Mac controllers. Thx. Mike 

Bonjour, je souhaite acquerir une platine vinyl mais j’ai qq interogations concerant le fait de prendre une platine avec BT. Je suis equipé d’une enceinte play 5 et a ce que j’ai compris par cables pas de probleme mais est ce que l’enceinte play 5 peut capter les differentes platines equipés d’un BT ?exemple de platines qui m’interesse :pro-ject T1 BT  teac TN-280BT-A3 NoyerMerci 

My connect amp is continuously flashing white light 

Looking for an update on this issue.  My endless search of the internet resulted in the question above not being addressed.  is there a resolution to this?  If not, do you have an expected ETA? 

I have 4 sonos 1 speakers spanning 3 generations:  1x Play:11x Sonos one,2x Sonos one SL I have routine connectivity issues, with speakers dropping intermittently and from time to time an inability to connect to 1 or more speakers.  I will sometimes be able to stream direct from Apple Music to one of the speakers but at the same time the speaker will not show up in the Sonos app.   I recently upgraded my network router to a mesh router in order to try and stabilize my connection and improve security. this seems to have had no impact. Any help you can provide would be great.

I have a Sonos 5 which works fine with my turntable. As the turntable is in a large room, I also bought two Sonos 0ne sl speakers to group with the Sonos 5. Although the Ones work by themselves and show up on the app, when I try to group them with the Sonos 5, I get the message that the product can’t be found. I’ve reset them several times to factory default but always get the same message.Appreciate any help. 

My Sonos ARC is connected to a Sony TV with a HDMI cable with ARC.  It is also configured as an Alexa.Sometimes I want the TV to be showing something, but the audio to be separate from the show. Right now it seems to “partially” work.  If I start playing from an Echo (with the Sonos set as the default Alexa speaker) the TV audio is silenced, but the Alexa audio is unheard.  Turning off the Alexa Audio (stop) does not restore the TV audio till I change something on the TV side, and even then, it seems to come back with the Volume at zero. It would be great if I could explicitly state that audio on the Alexa side takes preference in all cases.

I can add a song to a playlist, including a song playing on, for example: pandora to my playlist.But I can’t add the station I set up on Pandora to my play list.this seems like an obvious use case, WHY didn’t you provide that functionality?

I have a large kitchen/diner. I have 2x stereo pairs of Ones- called Kitchen 1 & Kitchen 2 in Sonos.Clearly I now have 4 Alexa’s in the same room but, due to the pairing, the 4 appear as just two Alexa devices in the Alexa app until you click on each ‘Alexa device’ and it has two speakers inside it, both of which can be configured.What I want: a permanent grouping of Kitchen 1 and Kitchen 2 so that whatever I do, they play together, ie. all 4 speakers play (as 2 stereo pairs) all the time under the command of the Sonos app and Alexa.What I get: an infuriating mix of, group them in Sonos, everything works fine… until at a random time when someone says “Alexa play...” it decides to break up the group and play from only one pair until I regroup them in the Sonos app. This is driving my nuts.I have tried what I think is *everything*… but I live in hope that the magic combo is out there somewhere.I have created a room called “Kitchen” in Alexa grouping the two Sonos pairs, Kitchen 1 and

When i try to login i get this every time.  

Hi, I just purchased an Amp and I would love to use a remote with it to control volume from afar when my phone isn’t around.I’ve seen several topics about this on here but several folks are suggesting a $100 universal remote which I find very expensive given that all I want to do is control the volume + up and - down. That’s it. I won’t be using the Amp to control a TV setup, just streaming and vinyl. Does anyone have any relatively inexpensive IR remotes that are compatible with the Amp? 

I’ve got a Beam paired to a Sub, and two Ones in separate rooms. The Sub and one of the Ones are plugged into Ethernet. The other One is connected to SonosNet, but the Beam refuses to get off wifi even after a reboot. I have also tried deleting the wifi network in the app, and the Beam then loses all connectivity.I suppose it doesn’t really impact performance, but it’s kind of annoying and I’d like to understand why. Thanks

Hello to everybody with more knowledge about linking things to Sonos systems than I have!I’ve recently acquired a vinyl turntable, the Pro-Ject RPM 1.3 Genie and I want to know how to get it to play over my Sonos system.I have an Arc and an old Play 1, and I’m likely to be picking up a Sonos Sub soonWhat would I need to get it up and running, either via Sonos kit (Amp/Connect) or third-party/Pro-Ject accessories, and what bit connects into what, i.e Turntable>Amp>Arc or something?Any help would be greatly appreciated!Thanks

I’m trying to connect my new Roam to an existing system, using the Sonos app on my phone.The app is able to identify the product, which has a green blinking light.I’ve had several different outcomes, but never a connection.“Your mobile device is unable to set up your product. Use a different mobile device and try again.”→  I’ve used three different devices (2 iphones, 1 Android) no result.“Your mobile device couldn’t connect to your Sonos Roam. Move your mobile device closer and make sure the Sonos Roam is powered on.”​​​​​​​​​​​​​​→ No result.On one occasion the app offered an alternative method connecting over a ‘temporary network’ with the Roam making a sound which the phone was able to pick up. This seemed promising for a while, but ultimately failed.Yes, it’s fully powered.Wireless is from a 5Ghz fibre, always pretty good, and never had problems with my exisitng system of two Sonos 1s.My Sonos 2 app is up to date on all devices.Any thoughts?Thanks!

Diagnostic 1206622187My previously well-behaved Sonos system has been coming up with the “network connection speed insufficient to maintain playback buffer” message every few minutes and nothing I do seems to help.The system consists of 6 speakers (two stereo pairs and two singles), and I am using a Tenda MW3 Mesh system with the speakers connected by ethernet to the Tenda’s nodes where possible. Other speakers are connected wirelessly. I have a Sonos Boost in the system to help the wireless along.The Sonos system is set to channel 1 with the Tenda Mesh fixed on channel 6 and my Wyze camera system on channel 11, so they should all be well separated. I am playing FLAC files (so fairly large) supplied from a Cocktail Audio device acting as a hard drive.All worked well until a week ago, and I’m not aware anything has changed in the setup. I’ve disconnected my 2 Google hubs (no effect) disconnected other potential sources of interference (baby monitor - no effect).I have a fairly large hou

when adding pandora to sonos system. Now the first prompt you see after selecting activate is a new step to put in an activation code. There is no information on where this code is located. This is new. I’m a dealer in Tampa Fl and have done 100’s of systems and have never seen this. Anyone else running into this? 

I’m having the Arc, sub and 2 sonos surround speakers installed to go with a new LG OLED C1 model. I’ve read many reports of audio dropouts with this setup and older models TVs. Has this problem been resolved? Thanks