Hi everyone. I am facing a problem lately with my sonos system although I didn’t have such an issue before.
I have sonos five, move and roam. The last few weeks I encounter the below.
- When offline, Move and Roam do not appear as ‘offline’ in the app as it was the case in the past.
- Most importantly, for both Move and Roam (less frequent Five) I get a message ‘unable to connect to device. try again later’ when i am trying to start the speakers playing. A similar message i get when i am trying to connect/group the speakers to the Five when the latter is functioning.
- In some cases when the problems of point 2 above apply, in the app it is seen that the speakers ‘are playing’ (the bars on the right of the speaker window under ‘system’ are moving, however the speaker does not play actually).
I tried with rebooting my router and re-install the sonos app. However the problems remain.
Could you please help, or advise?
Best answer by Corry PView original