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I have a Samsung TV in my screened in porch with an HDMI cord (in the eARC port) connected to a Sonos Amp inside which is also connected to two in ceiling speakers.  I am having trouble figuring out how to get sound from the Tv to come through the ceiling speakers. 

For a long time , I have been waiting for Sonos to release a remote control for their products. Not one on a smart device. I do not always want to look for my phone , unlock my phone, find the app and look through a music service to play music. Is there any word on the development of a physical remote with basic commands and music presets on it? I know of one new company that is currently making connected amplifiers that does this and they are doing well. Any idea if Sonos would consider something so simple yet useable? 

How can I set my own preferences in the bass, middle and high-sounds? 

Hi,Recently noticed my Gen 1 Play5 has begun to make static/crackling noises when in standby mode. Not noticeable when playing music through the speaker but there’s a faint electric noise as soon as the music stops. The noise doesn’t go away.The unit also heats up on the back, which makes me suspect some kind of an issue with one or several electrical components. Anyone else with similar problems? MPO

I have recently changed WiFi network and have been unable to connect my play1. It seems to be added to the new network when connected by Ethernet but then when disconnected can’t be found on the new system??

I have a sonos amp, arc, sun and 2 ones and have a turntable connected to the amp. This has worked in the past with essentially 2 systems connected ie the amp and then the speakers. Since the app has come out I have had difficulty with this and finding the speaker set up. The amp is there with line in but the speakers seem to have disappeared from the system. I have tried to reset these and they can’t be found. Has anyone else had this problem or something similar

Hi Everyone, I have just upgraded my Playbar to an ARC as I bought some ACE headphones. At the moment, in my Home Theatre set up I am using 2 Ones as the rear speakers. I have been reading articles that lead me to think that I should swap the Ones for Play 3s. Is this a waist thing to do? Would it give me better sound?  I already have the Play 3s so it won’t cost me anything. thanks in advance, Matt 

Jeg har sendt flg til Sonos, afventer svar.har andre samme problem med den nye APP?.Øv, igen fejl. 😡Jeg har slettet gamle app som I skriver, man skal. Installeret den nye version, men kommer ikke videre, idet det ikke er muligt at trykke ‘accepter’ i ‘vilkår for brug mv’.Hvad kan jeg gøre for at bruge mine dyre højttalere igen?

I recently reconnected my Sonos to a new network but my Play1 which I use in a sleeping room doesn’t turn off the status light.  I had it off previously - but there doesn’t appear to be an option in hardware.  Any ideas? 

I’ve connected a sonos sound bar  to the router and now can’t connect to the samsung television.I have connected the soundbar to the TV via the ARC socket but it still doesn’t connect.What am I doing wrong? 

I have tried to connect my shared music library with te Sonos app. The path worked well. But than I had to fill in a username and pass word.My question is which type (apple, Sonos, iTunes, etc) user name and pass word I have to fill in? I have no clue which type to fill in. Kind regards fort any help

I’m trying to play “Fooled Around and Fell In Love” from Guardians of the Galaxy Vol 1 soundtrack. The app just keeps skipping to “I Want You Back”. The album won’t play in order either. I’ve tried removing the NAS location and adding it back again. Same exact problem. Why did SONOS make such huge changes? Everything about their system has turned to crap except the sound for watching movies; which is still slow to respond. For years everything was working great then someone had the great idea of this 2.0 forced upgrade! I can’t enjoy my music library on the system I paid a shit ton of money on!I’ve been running this library off my NAS for the past 4 years before it started having problems with the “amazing” new application updates.

Hi, I have just  got a new router and had to reconnect my play 1 via ethernet cable. Had to factory reset the sonos, the app picks up the play 1 but as soon as I disconnect the cable it loses the connection. Youtube videos say to go in advance settings, but there  doesn't seem to be such an option on the app I have. In the setting there is an option to enable or disable  the WiFi and the enable WiFi part is ticked. Any ideas please 🙏  thanks in advance.

I am still running S2 V16.1 and using a Samsung tablet. I'm selling a Play 5 that is not on my system and I want to make sure it is working before I move it on.If I add it to my system will I be forced to update? And, if so, can I download the new app to my phone and leave the old app running on my tablet.

I’ve seen a previous post about this from a year ago but no resolution. I have just noticed that when I add the Billie Eilish album “Happier than ever” to my Sonos queue the tracks that are marked as “Explicit” will not play.  They appear in the playlist but are skipped over and cannot be selected directly. I have tried:Checking the setting in the Spotify account:  “Allow playback of explicit rated content” is enabled.Checking the setting in the Sonos Android app (the new one).  “Filter Explicit Content” is disabledSwapping to a different Spotify account:  No differenceRe-authorizing the Spotify account:  No changeDeleting and then re-connecting the Spotify account:  No change. If I play the album in the Spotify App then the Explicit tracks play as I would expect.If I start playing in the Spotify App and then connect to Sonos via the “Connect to a device” option in the Spotify App then the Explicit tracks play as I would expect. These tracks used to play, as recently as a couple of wee

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

I’ve been using a single Play 3 and two One SL as two separate groups in the same room to create a 2.1 surround sound. Adjusting the volume balance manually is a pain.Is there a way to put all three speakers in a group together? ...and if not, why not?

Evening all. I should be seeing this but I’ve gone Sonos blind :-)We have a home office that we’ve added a kids gaming environment to. There is a Port in there that currently feeds a large old Pioneer AVR to an outside surround system. It’s used in the Summer a bit but the rest of the year just sits there in really. I’m wondering if I can switch the Port O/P to either a) the Pioneer and/or b) a small Sony 5.1 system in the Office? But I cannot quite get my head round it. I guess some form of RCA switch?The 5.1 is used with an optical feed from a PS4 and an Xbox and works fine. I don’t need the 5.1 for the Sonos, just a vehicle to output music and audio books etc.Would appreciate any clarity or explanations what would work please. I’m just not quite piecing it together …. age I think ! :-) Many thanks in advance

Hi, Is Sonos speaker Era 100 works without a wireless network, connected only by cable to a smartphone?Thanks

I have been using my ARC and Sub connected by wire and 2 Play 1’s as wireless surrounds for a while.  recently (the last 2 weeks or so), the sound cuts in and out on the Play’1s.  I have tried removing the Play 1’s as a surround and adding them back as well as resetting my modem.  They will play for a while using Spotify, then start cutting out after a while.  (Intermittent).  This does not seem to occur on just Spotify though.  The subs do this no matter the distance I set them nor the “Group Audio Delay” I set.  Volume limit is off.  Night music is off, but Spatial Music is toggled on.  Am I missing a troubleshooting option here?

Need community help:I have a TV that I am running to a Sonos Amp x 3 that is each powering 2 8” ceiling speakers.  What is the best way to do this? A splitter for the HDMI so that each Amp gets the same signal?  Appreciate any advice or direction to where this might have been already answered!

We have changed router and have a new WiFi password. The Sonos app on Windows 11 won’t connect. The only Support guidance is for iOS or Android. So we downloaded the Android app and that can’t find the system either. Is there an easier way to do this ?

Sorry if this has been asked before but I can’t find an answer to the problem I have and following others solutions. I have a Technic 1200 mk2 and I have this connected via a preamp into a Sonos Connect:Amp, never had an issue, now I can’t use the Connect:Amp as its deemed to old, so I have bought a new cable to go into the back of my Sonos 5, all fine apart from the noticeable distorted hum in the background, I have moved the speakers more than two feet away as others have said but still there.Any help much appreciated :) 

I have a arc gen1 soundbar and trying to connect a sub also gen1, I have tried everything I can think of to connect wireless and hard connection, I even spent 2 hours on live chat with expert and still same message sub not found.please can anyone help me or advise me  many thanksjo 

I have Sonos systems in two homes.  At our primary home, our iTunes library (contained in a Mac Mini) is captured on the Sonos system.  As the Mac is located at the primary home, the iTunes library is not available on the secondary home system.  I’m planning on transferring the iTunes library (<4TB) to a portable NAS device and am looking on feedback on recommended devices and success/failure in transferring the library to the device and adding the music library to the Sonos system at the secondary home