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Hi - Is there any way to connect a Sonos Ray soundbar to a Pansonic TV TX-MS36O 32 - The TV has no optical socket only a HDMI Arc and a SPDIF Coax Out connector I have tried a cable from the headphone socket to the Sonos Ray - a Optical cable with a 3.5mm jack adaptor  Cheers   

On a regular basis, the sonos web player allows me to play music more reliably than the app. I do have the latest app. Speakers show up in both the web player and app, but the web player is more reliable. Anyone else have this issue?

Would be helpful if there is an option for Like and Dislike in Sonos YouTube music services.

Android app used to work great. Now, when I try to simply adjust the volume, it shuts off all the speakers. I have to adjust volume, then pick which speakers to turn on EVERY TIME I SIMPLY CHANGE THE VOLUME. This make the app pretty useless. Does anyone else have this issue?

The Equalizer Sonos Move 2 ist without Funktion, no change with Bass and treble.

I have an amp in a kitchen/diner/lounge area, hardwired to 4 Sonos in ceiling speakers. This was meant purely for music. However…having now installed a TV and an Arc, I wanted to use 2 of these speakers as surround.I added the amp as my surround speakers to the Arc and they work fine. Problem is of course is that when I play music it comes out of the arc and barely out of the in ceiling speakers.  Is there anyway to resolve this? Maybe have 2 amps, one that is connected to just 2 speakers and the other one to all 4. Or is there a configuration that I can use (I don’t think so…).I don’t want to add any more speakers.Thanks.

Hi, I have a beam, ones and sub for the lounge - I understand the surround setup and how sonos works pretty well. But I also have a Move that I was planning to put in our new open plan kitchen to connect to the TV in there for listening to the TV and music.Can I just check with someone; if I connect a new beam to the dining room tv via HDMI, I can group the sound coming from the TV to the move in the kitchen (beam and move playing the same sound)? In addition to that I know (99% sure) I can also send the lounge 5.1 sound to the kitchen should I wish. Thanks in advance.

I moved from US to Italy.  I have had continuing issues try to get my sonos set-up.  I have easily spent over 24 hours on getting three speakers on line and getting access to my musice services (Sonos 1, Play 1 and 5). I use Alexa voice service, and when I speak, Alexa acknolwedges me, and responds when I ask her to play music, but will not / cannot playback music...no matter how many times I ask. One of my speakers (Sonos 1) must be hard-wired connected to the internet rounter or my system will not work - this is frustrating as I do not want a speaker where the modem/rounter is located. Do I have to change my address?  I understood that I should change my address since I moved from the US to ITA, and using the website I have tried to edit my address in the “My Account” section, but the state and country are grayed out and I cannot edit them.  

Why can’t I use Trueplay on my new iPad 2024, 13”. When I used to be able to use it on my old iPad Air which was nearly 10 years old?

All my content services have been removed (same on multiple Android phones and tables). The system will now not let me add any content services. I’ve rebooted, as well as signed out, tried Sonos Chat support, without success. I can see and add services from the Windows app which works perfectly in all respects. But the same Content Services don’t appear on the App. I don’t even see Sonos Radio.I do still have access to my Music Library though, and all my Devices. When I play one of the Content Services through the windows app then it displays fine in the Android App.My Homescreen: But from windows app:  When I try add any content service:  

What channel is best to use to lower interference from other WiFi products? I use a google fiber modem and service and how do I go through this process of switching my Sonos system to a different channel? Thank you 🙏 

Hello Everyone, just bought a Connect Amp Gen 2,  I wanted to confirm the boot sequence to check I don't have one on the way out. My previous G1 connect amp started flashing the white light as soon as power was applied, and finally staying solid once connected. I expected the G2 to do the same, this time when power is applied, the white light comes on solid for 3 seconds, then goes out for 20 seconds, comes on again flashing until connected then Solid. The 20 seconds with no light is very consistent, so am hoping this is normal ?. Can anyone confirm this is the same on their G2 connect amp pleaseThanks very much 👍  

I always play my music through my Windows computer using iTunes or Apple Music, I have a very extensive library.  Last week my Era 100’s stopped playing when using Airplay.  Airplay works on my Roam still, and the Era 100’s work with other connections, just not Airplay.  I tried Airplay through my iPhone, and same issue.   Anybody have a solution to this?

Hi,I have an old S2 Connect Amp and 2 x 8ohm speakers, i though i was smart so i combined one of the speaker leads from each speaker and so on the connect amp on the speaker output both blacks are connected together and then separete L and R goes to each speaker. The amp plays but cuts at 60% volume. Is this wrong what i have done ? Should i go back to separate black lead to each speaker ?/donib

I want to purchase 2 pairs of in ceiling speakers ( 4 speakers total) and also 2 outdoor speakers, I want to see will one Sonos Amp suffice for this if i want them all to play the same thing and not divide up my space?

How do I play Spotify in Sonos ?

Hi,my wife just bought me the pro ject T1 turntable which I was going to connect to my Sonos play 3.  However my old play 3 only has the Ethernet connection. Is there a way to connect?  thanks in advance. 

Why can I not access / play or add my own audio files in the music library settings  ? error code 913 

Frustrating that cannot add listening devices once I start on one of the devices. Get error message above. Pls advise. 

I have three speakers in my group but when I click apply I get an error saying unable to connect try later. All three are connected to the internet and working independently and earlier today were working as a group. Can anyone advise? 

Have scoured through all the articles here and most seem to NOT have any resolution :-( The samsung ONLY has Arc input no eArc - will this cause the no audio problem? Like others:Blu-ray works (although not ATMOS because of ARC vs eARC) Reg CDs work fine CD layer of SACD works fine ATMOS when coming from the TVs apps works Connecting Sony UBP-X800M2 to a seperate receiver works I dumped all my seperate components to go SONOS and its slowly looking like a mistake :-( 

Can i Sync Sonos Arc with 2 sonos ERA 100 and 2 sonos Era 300 with Sub 4 for my media room?

My Sonos Move has stopped playing music. It is a stereo pair.I can control the volume and play/pause the music of the system on either of the units.Sometimes one of the units will suddenly work for a while.I have submitted diagnostics #***********Moderator edit: diagnostics number recorded and removed

I have a LG OLED55C44 TV and SONOS Beam (Gen 2) connected via HDMI ARC Port. No other speakers in the setup.When listening to live TV programmes ( BBC News ) there is a background noise which sounds like the air conditioning is on high in the studio. It is the  same if I use iPlayer via Sky Stream, or via the app on the TVStreaming via Netflix or other pre-recorded BBC programmes the sound is clear and Dolby ATMOS works.On the TV I am not offered any advanced settings as the TV is set for sound out via HDMI/ARC port.Any ideas?Regards,David

The app on the iphone and ipad do not show the same information. I’ll have a few speakers playing music from the iphone app, but when i go to the ipad app, it shows the same speakers but with nothing playing. Both apps are updated as of today.