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Good morning.  I’m losing my mind trying to constantly reconnect ½ my system, almost every day. Recently, we bought 4 eero Wi-Fi extenders. They work great in an old house with lots of brick, old wood, (read petrified!) and mortar. I spent an hour rebooting our 12 speakers to the eero system. A couple days later, ½ the speakers are on our old WiFi (Xfinity) system, half are on the eero one. This happens randomly, and I only realize it after toggling back and forth between systems on my phone. Giant pain in the ass. Anyone have a real fix, because apparently the speakers are “remembering” the other system. 

I just purchased Sonos1SL speakers set them up. Everything works correctly except the EQ is grayed out and won't allow me to adjust bass and treble. I am very frustrated by this and am ready to return the speakers and post this issue. I've tried everything in settings.

Can I display album covers from my Sonos Play List when I am playing my sonos songs onto  my smart TV. MY TV has a Sonos Arc connected? Is there a way to make this happen?

Do you have a plan to enable on Spotify playlist inside Sonos app de sorting of the songs for example, by added day, artist name, etc ascendant and descendant like in Spotify app

Managements of Sonos lists (which number is allowed) and imported lists (can they modify and saved ?)

I am trying to set up Notifications / Alerts when my Ring Doorbell is p messed across my SONOS devices.  I have linked the Ring device to my Alexa app, and which is also connected to my SONOS speakers.  In the Alexa APP the only announcement devices listed is my BEAM.  Neither of my SONOS One devices are listed.  All work for Alexa voice control of music etc on the same account.

There’s no way to access settings unless I’m signed in — even though I am signed in. I’ve deleted and reinstalled the app, signed out and back in countless times, but I still can’t use the settings. So what’s the solution to this classic, recurring problem?

I just updated the Sonos app to version 80.20.34-release+20250430.2fc36c558 on my iPhone 11 Pro running iOS 18.4.1The app seems to load faster but the Recently Played section at the top of the Home screen shows “Unable to load content.”Quitting out of the app and relaunching does not fix.  Playing something new to see if it would trigger an update to that section also doesn’t fix.

My internet and wifi connections are dropping out about every hour at approx 10 minutes past the hour. Each dropout last for about 2 to 3 minutes and then self restores the line . This has been a consistent pattern since I commenced monitoring my internet line dropouts since 1st May. Telstra have (after 3 weeks of denials) investigated and their complaints department are now acknowledging that there is a problem and are deigning to investigate. my question to the Sonos community concerns my use of a Sonos Music Library on a USB drive which I use for shared music. Does Sonos software check around 10 minutes past each hour to check the USB status  or condition etc Could this be the source of the Internet line dropouts ?

Does the Lutron Pico Audio Remote work with the Zoneplayer S5?

I need to install my new Sonos Arc Ultra Soundbar with 2 Sonos Era 300s and a subwoofer in my living room. Before, I used the Sonos Playbar and two Sonos Play 1s with subwoofers and I could turn the system volume up and down using the Samsung TV or SkyQ remote control.Can I do the same with the new system?

My Sonos Ray Soundbar always sounds like is has too much Base. I was hoping that the Dialogue would be a little more Crisp considering how much I paid for this. Is there something I am doing wrong or not doing something? Thanks

Hello,I just received my Sonos ace, I seen when i push or i adjust the left pod, like a « cut sound » or something like that.Is it normal or not ?Thank you

On my SONOS system I added many new “SONOS playlists” accessible on iMAC and Mac Book Air, how may access them with iPhone SONOS app connected on the same system ?

Smallish house, Sonos One stereo pairs in 4 rooms, plus ARC, 2x ERA300 Surrounds & 2x Sub in living room. Trying set up with/without Boost. Always Truplay tuned. On ‘just’ the Deco single router house wifi, everything is solid. Sonos works perfectly. The house has around 100 devices using the router. We get no issues with anything. On the (wired to the switch) Boost though, the audio drops in and out if you walk in front of speakers etc in all rooms apart from the one where the boost is. Tried EVERYTHING to reposition the Boost to no avail. By contrast, you can place the wifi router itself pretty much anywhere and everything stays rock solid. Why then, am I bothering with Boost you’re all asking? Surely this is the dumbest post in the history of Sonos?! Simple. The sound quality is much crisper and punchier on Boost than on just Wifi. It sounds soooo much better. Why is this please? Anyone? There is no info anywhere on sound being much nicer to listen to on Boost (SonosNet) than on

For the past 2-3 weeks my Sonos roam and moves show no column bars and are unable to play anything. I’ve reset each speaker several times, updated the app and searched for solutions but the issue persists. This is particularly painful because my daughter likes to listen to audio books on her Sonos roam and is pretty upset when I have to reset and spend 20-30 minutes getting her roam to work every night. Please help. 

Here is my setup. LG G4 77 inch, Arc Ultra, Sub 4, pair Era 300s, and Xbox Series X. Issue I am having is what seems to be center channel on Arc Ultra not producing proper audio.REALLY notice it in Borderlands 3 when NPC is talking, dialogue is incredibly low or nonexistent. If do turn my character on screen at just certain diagonal position in relation to NPC, it provides little better audio. but still not proper in relation to rest of on-screen running audio. Elder Scrolls Online when completing a dolmen, after all the pinions are closed, and Molag Bal is speaking (offscreen, but speaking “overhead”) right before final enemy drops, Molag Bal is near impossible to hear. But all the other audio, in both the above examples are completely normal in audio. Just dialogue are the issues.Neither of the above examples EVER happened when used Bose Lifestyle 650.It is so very noticeable, not only ruins any fun in playing the games, but really, really, has me regret purchasing the complete Sonos

I am stuck please help me with transferring playlist from apple music to sons

I have my music stored as flac files. All the hints to stop fragmentation of compilation albums (multiple artists on the one album) point to using id3v2 tags. Flac files do not support id3 tags but rather use vorbis format tagging. Does the Sonos infrastructure support vorbis tagging. I saw that the speakers needed update to support the “Album Artist” (albumartist) tag . For exampleI have “1000 Years of Classical Music” 8 CD set. On Sonos this equates to 74 “albums”. I have a number of albums from Bluesfest. If the album has 18-20 artist Sonos will display it as 18-20 separate albums ?. My Music Library is over 16000 tracks consuming over 450Gb. Uncompressed it is over 800Gb.

I can’t use my preferred streaming service as my alarm. I used to be able to wake up to albums or playlists I have in Idagio but now there is only one radio station that works in the alarm. It used to work fine for years until the big staff up last year.

I have no alarms currently set. In the past I had a 7am alarm to play a radio station but I removed it ( or so I thought). Now the current settings definitely show no alarms set,but the alarm is actually operating and the station plays for 1 hour every morning. how do I cancel the alarm?

I was interested in having an additional speaker to pair with my Arc / Sub3 for TV listening. I don’t want the additional speaker to be a surround, but a full-range extension speaker. My TV  and Arc are across the great room from my kitchen and sometimes difficult to hear when eating breakfast. I note the combination of the Arc and Move2 mentions, “Breeze through setup with the Sonos app, and enjoy easy control with your TV remote”. Sounds to me like the Move2 would play tv audio. Is this true? I already purchased and returned a pair of Era100s because I was told they could only be used as surrounds for TV audio.

Beam Generation 1I have a Beam Gen i 4 years or so old, about a couple of years ago it powered down while in use and would not restart after numerous attempts. I put it in storage and a few months ago dug it out, plugged it in and it ran as it should for about 10 minutes then once again it stopped working.My first question is. can what appears to be a simple fault be repaired in NZ  and if so where would I find  a repairer?If it cannot be repaired in  NZ should I dump it, regard it as a lesson and never buy another Sonos if that is the lifespan I can expect from Sonos a product.

Being new on Sonos, I’d like to know if it’s possible to share my IPhone 12 music library with my Sonos Era100 so that I could use voice control to play my own playlist. If so, how do I proceed, step by step, I barely know how those things work. Bit old! 🙏

After doing the sound pincode for pairing the Era 100 and my iPhone it starts connecting to my 2.4 GHz WIFI (While blinking green. After a while it stops showing any light and I get the message “Your Era has been added, but may not appear in your System. If so, unplug cord  etc” But even after doing that nothing happens. The Era just stops showing any colour at all. I have tried the following: Factory Reset.Reset Router + Sonos Era 100.Set my router to only run 2.4GHz (AI suggested it was easier to set up than via 5GHz) After the setup is done my Era 100 just stops showing any form of light. During the setup it alternates between White and Green but after a few cycles it just stops showing any light.