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Ever since I set up my speakers...first my Symfonisk pair, then Sonos Roam pair, and most recently a Sub Mini, they all randomly turn on and off. One minute my Right Symfonisk turns off...30 seconds later it’s back on. The Sub Mini (paired with Symfonisks) is on one minute, then off and I can’t get it back on. Turn the volume up and down and sometimes it will turn back on. What’s the deal?Also, my Sub Mini will work with the Sonos App, but not when I play straight from Airplay/Apple Music.

My Mac updated, and now in one house, I can not access the existing system though the MAC app, it is still able to be controlled through my iPhone.  (here we have the newer equipment) At my other House, we are using the (Generation 1) S5,  and the S1 controller, the system was no longer found, so we did a hard reset on the speaker, now we can not get the speaker to connect to the router, we hard wired it into the router as it is the final step for set up, the message was that the speaker could not be found.   No sure how it was found enough to set up its own wifi signal, but when it came to connect it in to the router, it was not found.   

I currently have the Garden Series 8.1 system in the garden around my 16x36 pool. Most of the speakers in the garden face my house from the opposite side of the pool. I’d like to add outdoor speakers onto my house facing the pool to get better sound coverage across the entire yard and the patio that sits between my house and the pool.  Which outdoor speakers would be best to use on the house so that the sound produced by the Garden Series and outdoor speakers sounds roughly the same? Does it really matter? The sound will sort of overlap in some areas, especially on the patio.  in this setup I would connect the outdoor speakers on the house to a separate Sonos amp to create 2 zones. 1 for the pool and 1 for the patio. Appreciate any insight anyone has.

Hi, I have a few play:1 and a beam along with Spotify subscription. Can anyone recommend an open source home automation (and code?) to automatically play my Sonos with Spotify in the morning, then off in the evening?Bonus would be to eventually have it turn off if my phone or zoom rings, or when I leave the house. I also have an old echo dot I could hook up if necessary, but not sure I’m cool with Amazon listening to everything.Or, an automatic one tap solution. 

I may have missed it, but is there any way to room tune an Arc using Trueplay via the Sonos app on an Android phone ?  Or is there another way ?   Sonos is an 'ínteresting' voyage of discovery….

I’ve just set up my HT with an Arc, Sub 4 and 2x Era 300’s. It setup as a surround sound system.  I also have two ceiling speakers in the room running off a Sonos amp. Do I create a group with the surround system and the ceiling speakers or is there a better way to do it to ensure I still get the full surround sound effect?Do I do another TruePlay setting if I add the ceiling speakers? Thanks

When is the Sonos Five expecting a refresh?  I am on the fence to purchase one. I want the latest model. 

Hello,I currently own a Sonos One (Gen 2), and I was recently gifted a turntable that can pair with a speaker via Bluetooth, which isn’t possible with my Sonos One. I'm interested in purchasing the Sonos Roam 2 and would like to confirm if my intended setup is possible before making the purchase, as I've seen conflicting information.Would it be possible to connect the turntable to the Sonos Roam 2 via Bluetooth and then stream the audio simultaneously to both the Sonos Roam 2 and my Sonos One using the Wi-Fi network?I’ve read one source that says this setup works and another that says it doesn’t, so I’m a bit confused.Thank you in advance!

Bonjour, je souhaiterais savoir connecter mon système, en filaire ou sans fils? Actuellement j’ai 2 beam dans 2 pieces différente qui sont connecté en ethernet (dois-je activer en plus la fonction wifi dans les paramètres) et le reste de mon installation est en wifi. 

I can't seem to access my full Apple Music Library via the Sonos App. Only a feew albums here or there are available, some are greyed out whilst others are fine?  How can I fix this so I can play my full Apple Music Library

Having moved home and with new broadband provider, I am now trying to set up my Sonos system again with new router details.  My three Sonos products are all recognised having been connected by LAN lead.  I can see all speakers under “About Your System”. However when I click to change any of the settings I get asked to “Sign in as the system owner” but I already am signed in.  I have tried signing out and back in again but whenever I want to enter any of the settings I enter an endless loop of being requested to “Sign in as the system owner”.  Sorry, I know this is a common thread but I have not read how to get the app to recognise me (Sonos app 80.19.21, my iphone is iPhone SE iOS 18.3.2 Thanks

So, at the weekend I noticed that our Lounge (Arc, Sub & 2x Play 3) was missing from the App. As was the Port in our garden cabin.The rest of the house (Conservatory with a Sub & 2xOneSL, the Patio with 2xPlay1’s, a stand alone Play1 and the Kitchen with 2xOneSL & Mini-sub) were all working well. Note; one Play3 is hardwired, all other components work by WiFi. Port in Cabin is connected by Cat5 or 6 cable to a TP-Link router. Always worked fine.Back-story: Previously with Virgin Media - rubbish connection, drop outs etc. Tried with & without Boost, hardwired one Play3 etc to no avail. Switched to Sky Max Hub in September 24. Sky extender pod added to system in February 25 to help WiFi around house & get rid of black spots , all working great. Second extender pod added early March. We are now mid-March.I tried Factory Reset, re-adding the components, Rebooting each of the products and rebooting my Router, but none of it seems to work.The closest I get is that some pr

I have several Sonos products.Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.Sonos support is non existent as they do it even answer my calls.Any help anyone???

I have had no end of problems since the new app was launched - mainly speakers dropping in and out, disappearing etc. last week I spent 2 hours on the phone to Sonos tech support, the upshot of which, they wanted me to re-configurE my router and sent an email with detailed and quite technical instructions. They told me to ring my ISO provider and they would be able to walk me through what needed to be done. I calleD my ISP provider and after another hour or so on the phone with them, the upshot was they would not help make the changes Sonos were requesting because they provide the router set for optimal performance and any changes would over-ride that and could cause malfunction. Personally, it seems ridiculous to me that Sonos are requiring their customers to modify their so that there system can work on them - my router is a very common one here in Australia and prior to the new app, there were zero issues with Sonos performance. Feels like a way of Sonos shifting blame for their cat

If I connect a CD player (AUX) with Sonos Connect Amp Gen 2, can I add a Sonos Sub Gen 2 to this setup? I am thinking that the Sub is wireless and the speaker/CD player connected to the Amp are wired. Will there be any delay? Or is it better with a third party wired sub?

Hi all. Hoping for feedback for something on my mind. I am no audiophile and only just started to listen to music late in life. I mainly listen to jazz, instrumentals and easy going songs. My Sonos gear is in my open plan living area.Been using a pair of Sonos Play 5 Gen 1 and a Sub Gen 2 on S1 app for better part of a year. Very happy. Sub made a world of difference.Then curiosity got the better of me and I bought a Sonos Connect Amp Gen 2 and a pair of mint Polk TSi100 bookshelf speakers and on S2 app. No active sub at the moment although I am passively looking for one.What I really want to know is could I get better quality of music listening from the 1st setup or 2nd setup provided I match correct speakers/sub.Any feedback will be appreciated.

I am unable to get Dolby Atmos playing via by Beam 2 and LG OLED B4.  I have tried with “The tomorrow war” and other movies suggested to ensure Atmos is available but I just have “Dolby Digital Plus 5.1” on my Sonos app. beam 2 HDMI is connected to eARC. “Sound out” = HMDI(ARC) device “DTV audio setting” = Dolby digital plus (I have also tried auto)”digital sound output” = pass through”eARC support” is toggled to on ”select HDMI input audio” is greyed outIf anyone has any suggestions please do share! Moderator edit: Changed Beam to Beam 2 for clarity

Move, quit working, and is blinking an orange light. I tried to reboot by holding in the power button and nothing happens. Help

Sorry, if the suggestion already was made, but the forum search imo isn’t quite good and I didn’t get such results. So I‘m asking myself if it will be possible to add the new 3 step speech  enhancement for Arc Ultra also to other home theater devices like Beam2, Ray and Arc. That would be a great feature as long as there isn’t the option to adjust center level in tv mode like it’s supported for the rear channels. Would be nice if a mod pushes the idea forward. Or are there known limitations for the other devices that prevent them from getting the same option like Arc Ultra?

so it seems the usual issues with the app and setting up. My system - Beam Gen1, Sub Gen 1, 2 x Play:1 (plus Move and Symfonisk in other rooms) some background - recent lengthy power cut and restart caused home network issues and Sonos issues which i managed to resolve. (I ended up factory resetting all the Sonos units apparently not -recommended ) Purchase 2 x Era 100 to upgrade and move Play:1s to another room. Fresh out of the box I removed my Play:1 as a surround pair in the app then unplugged and kept them de-powered. Attempt to add Era 100s - seemed to start off ok then when adding as a surround pair only one is recognised. Tried adding to another room etc.no joy ended up following the instructions in ‘Help’ to reset the beam, initially depowered for 10s then the full setup with chime/press the rear button etc.  then the Sub dropped off the network. Couldn’t rejoin it. Started writing this topic and as I’ve just looked the Sub has turned up and looks ok and both the Era’s appear

My system was working perfectly until recent update 80.19.21 (iOS) released 4/15/25 is dropping connectivity to 2xEra 100s and 1xMove 2. I’ve rebooted WiFi router, rebooted speakers and even factory reset them and still not solved connectivity issues. All other speakers on the system are connecting as expected (e.g. 2xArc, 2xEra 300, 5xSub, 4xFive, 2xBeam, 1xSub mini, 2xOne, 1xPort, 1xConnect Gen2). Anyone else having similar issues after the recent update?

Hi, I’m looking for some help. We have built a garden office and would like to extend our existing wifi down to it. It is approximately 40m from the house and so plan to run a Ethernet cable from the existing router, which is a BT Halo 3. We have fibre to the house so a strong link to the Internet. We have tried the BT wifi discs in the past but as documented elsewhere on this forum, they did not work well with our Sonos system. Ideally, we would like the WiFi extension to cover the garden area as well. I am not very tech savvie, and have got rather lost understanding what the best way to do this might be - mesh, bridge etc. I would be very grateful if somebody could offer a little bit of advice about how to do this without costing a huge amount of money and in a way that an IT numpty could follow! We currently have a mix of Sonos devices - 10 speakers in total, 2 of which are very close to the garden and so could pick up the new WiFi signal. Many thanks for your time and patience.

I’m really loving my new immersive set with Arc Ultra, but I am struggling with one thing: when I have my Era 300 surrounds set to ambient mode (which I prefer over full), I feel that there is way too much bass coming from behind me. I love the idea of the surrounds adding ambience to stereo music, but I’m not sure why lower bass notes are included in this ambience. It gives me a weird echo effect of bass lines and kick drums being behind me, when I wish they just came from the sub which can fill the room on its own. I know I can turn down the surrounds, but then that throws off Atmos mixes.I’m curious if anyone else has the same issue, and if it’s something people have been able to get used to. Thank you!!!

Hello I have a connect:amp s2. I have had it previously  connect to my system and it worked fine. I recently change out some components and removed all of the S2 amps. I want to now add one back in and it will not go past the press the button on your connect:amp page. The button press is never recognized. I have read of a couple of instances of this happening but did not see any resolution to this issue, anyone run into this?

Hello,I have an active XM subscription, and it works perfectly on my phone, through Bluetooth, and in my car. However, I’ve been unable to get it to work on my Sonos system.I’ve reauthorized my account multiple times, and everything is up to date. I even contacted Sonos support, and they suggested that my internet speed might be the issue. However, I have 1 gig internet, so that shouldn’t be the problem.It’s becoming frustrating that I can’t get XM to work on Sonos.Can you please help me troubleshoot this issue?Thank you,