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starting a station from a song end up skipping most tracks

  • January 12, 2025
  • 5 replies
  • 152 views
4

Hey there. 

I use Deezer as my music provider on my Sonos setup. Everything seems to be working properly, e.g. I can listen to particular songs, albums, playlists, etc.

My issue is that when I start s station from a particular song, I can see in the app that it tries to play songs but ends up skipping most of them. The weird thing is that if I start a station from an artist, all works well. 

Anyone experiencing a similar issue?

Best answer by Sotiris C.

Hello ​@4ndr01d3, welcome back!

I am sorry to hear you are experiencing an issue when listening to Deezer song radio on your Sonos system.

Thank you for reporting this to us. We are investigating the issue and do not currently have an ETA on when this will be fixed.

I will make sure to reply here with an update, when I get one.

I hope this helps.

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5 replies

Sotiris C.
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  • Sotiris C.
  • Sonos Staff
  • 899 replies
  • Answer
  • January 14, 2025

Hello ​@4ndr01d3, welcome back!

I am sorry to hear you are experiencing an issue when listening to Deezer song radio on your Sonos system.

Thank you for reporting this to us. We are investigating the issue and do not currently have an ETA on when this will be fixed.

I will make sure to reply here with an update, when I get one.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
S
  • stackOverHeap
  • Lyricist I
  • 1 reply
  • February 2, 2025

Have the same problem since may 2024.

I've seen other people having the same issue, and I found no fix for now. I would love the ear sonos taking this into account and doing something because this is a vital functionality for me.

 

Another glitch since the broken update...

J
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  • Jever1970
  • Trending Lyricist I
  • 19 replies
  • February 15, 2025

Just switched to Deezer, and I'm now experiencing the same problem with song radio...start song radio and now Sonos starts skipping through songs without playing them...very annoying

4
  • 4ndr01d3
  • Author
  • Contributor I
  • 5 replies
  • February 15, 2025

Hello ​@4ndr01d3, welcome back!

I am sorry to hear you are experiencing an issue when listening to Deezer song radio on your Sonos system.

Thank you for reporting this to us. We are investigating the issue and do not currently have an ETA on when this will be fixed.

I will make sure to reply here with an update, when I get one.

I hope this helps.

Hey ​@Sotiris C. 

Any progress finding out the bug? As you can see from the other comments I'm not the only one with the issue, and given ​@Jever1970 comment it seems related to Deezer.

Cheers, 

Gustavo

J
Forum|alt.badge.img
  • Jever1970
  • Trending Lyricist I
  • 19 replies
  • May 6, 2025

Is there any time frame for when this error will be fixed?

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