I have a pair of Play:1 speakers I bought several years ago but never connected. Now, in a new house, I want to use them.
However, I cannot get them to connect. I have tried “everything:” wirelessly, wired, after resets, the whole thing.
Why? Who have I pissed off in the “-verse” so much that they’re messing with me? (obvious sarcasm here)
Anybody with a suggestion, please and thanks?
Best answer by Airgetlam
Depending on how long they’ve not been connected, it might be possible that the firmware on them can no longer be easily updated by the current versions, and you’d need a ‘special’ update for them. I have run in to this situation once, when a friend purchased a house with an older, not updated Sonos system in it. A quick call to Sonos Support directly to discuss it resolved the issue, they ‘created’ an update, and told me where to download and apply it from. Since then, there have been no issues in updating that device.
Do you have any other SONOS units?
Depending on how long they’ve not been connected, it might be possible that the firmware on them can no longer be easily updated by the current versions, and you’d need a ‘special’ update for them. I have run in to this situation once, when a friend purchased a house with an older, not updated Sonos system in it. A quick call to Sonos Support directly to discuss it resolved the issue, they ‘created’ an update, and told me where to download and apply it from. Since then, there have been no issues in updating that device.
Yeah, if they are years out of date, the only solution is to contact Sonos and have them force an update.
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