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Hi, I currently have all of my music on Google Play, is there (or will there) be any way for this to be played using Alexa? The reason why it is on Google Play is that I have all my CDs ripped and uploaded (as Google provide more songs than Amazon does). I understand that Amazon and Google are rivals but from my understand how this works is that the command is sent to Sonos API, so could this work? Thanks.

What’s the point updating and then finding problems. This morning I have updated my sonos app only to find I do not have any any music commands another than volume when using Alexa. Tried removing the Sonos skill app and reinstalling , no luck.

I have been stomped for days pondering about why Amazon has not release Alexa yet in Canada. I really hope it is not because of new privacy legislations that has been brought up. I probably am on the wrong forum about this and find an Amazon dedicated forum. But does anyone know why or if Alexa is launching soon in Canada?

I decided to add a turntable to my Sonos 5.1 system that I have. I have a couple of Sonos 1 playbar and the sub. What type of turntable or add on I should get to play vinyls on my sonos? Please advice Merry Christmas

Surface Pro 3 running Windows 10, Sonos application version 8.4, build 41350131. When the application is opened and any results are returned in the right-hand pane, the pane does not show the scroll bar to enable you to scroll through the results. None of the panes can be resized to enable to the scroll bar to be resized. Maximising or minimising the application does not resolve the issue. The user is unable to scroll through the list of results returned, unless using screen touch to drag the results.

When will Alexa be available in Canada?

So recently I have noticed that whenever Alexa uses the hot word in her explanations she triggers herself, stops talking and starts to listen again. For example: you have the skill "Question of the day". When you're done with the skill, Alexa always says something in the way of: "You can play again tomorrow by saying Alexa"... At this point Alexa hears the hot word and stops the explanation. Is there any way to resolve this issue?

I'm having a slight problem getting Alexa to play a particular radio station that I request in the UK. Previously without issues, I've been able to ask Alexa to "play Absolute Radio in the lounge" for example and Alexa replies "Absolute radio from Tunein playing on lounge". It then proceeds to play Absolute Radio. However today, every time I give the same command "Alexa play Absolute Radio in the lounge" I get the reply "Absolute Radio 70's from Tunein playing on lounge" and the incorrect station - "Absolute Radio 70's" plays??? Doesn't matter which Alexa device I give the commands to or which Sonos speaker I ask it to play on. I was wondering if anyone else has the same problem? Or possibly, could somebody else in the UK try it and see if they are getting the same result? I am still able to play Absolute Radio through the Sonos app. Thanks

If I have a record player plugged into a decent amp then into the Connect do I get a better sound quality than if I plugged the record player straight into the Connect. Or does the amp built into the sonos speaker take priority over whatever is plugged into it. ie if I had a super duper amp would it be a waste plugging that into the connect or should I just get a cheapo amp. I will also drive a cd player and airport express and an arcam miniblink for bluetooth through the amp into the Connect. Is there a cap at which it makes no difference what kind of amp you have running all those bits through as the Sonos PLay 5 amp will max out and only play sound quality of a certain level.

Are there any wi-fi enabled amps that are sonos compatible, i.e that don’t require a Connect to wirelessly speak to a speaker?

Recently I've been experiencing a problem whereby my 2 Play3 speakers, which are connected as Surround speakers to my Playbar, regularly cut-out and fall silent for about 20 seconds, before coming back on again. How can I fix this issue?

Where is the setting to view albums as a list instead of a tiled layout? I can't find it. I have a few artists with many, many albums and, when browsing through albums of these artists, having to scroll through the albums is an extremely lengthy and tedious process.

At [b]IHDNY[/b] we are [b]Control4[/b] dealers in Long Island, NY. We are having a lot of problems when it comes to controlling any [b]Sonos[/b] device with the Control4 Platform. Will there be any update on this matter?

I have one outdoor speaker, and it's wires are inside the house. Can I connect a Sonos Connect directly to this speaker wire, or would I need to get a Connect:Amp instead?

I'd love to use a Sonos One in my garage where I do all kinds of stuff—the messiest being woodworking. I've got an air filter, but plenty of sawdust can settle. Assuming I don't care how gray the cloth cover looks from all the sawdust, will the Sonos One be able to have a long life in such conditions? I'd position it high and out of the way, with mostly just the front exposed, so the dust is can be minimized. I can also clean it regularly with compressed air. Any thoughts on the One's survivability and how I could protect it more? The only reason why I'm thinking about this is because of what I've read about the One's resistance to moisture. I figure if it can keep out moisture, it can keep out dust! Thanks in advance!

My Sonos is hardwired into my computer. Recently it loads my lossless flac files from Windows Music Player (Music Library on Sonos) very slowly (if at all), and stops and/or skips around and then stops completely saying "network connection speed insufficient to maintain playback buffer." I am hardwired into the computer. I am unable to use my mouse. I cannot close Sonos. I cannot use any other programs on my computer. Diagnostics number 1864007032 I fixed this latest problem by connecting an Ethernet cable between my Sonos and my wireless router. My new problem is I have a wireless speaker that requires hardwiring into my computer as well as my wireless router. I am disappointed with the Sonos Play 5 usability. Sounds good if it works. I have only one Play 5 plugged into my computer and I don't use any gadgets or devices besides Windows Media Player (Windows 7).

I've got some older Sonos gear (4 ZP100s + 2 CR100s) that is working fine, but I'd love to upgrade to newer stuff. Does Sonos (or any retailer) have any kind of trade-in program for older units? Or am I stuck trying to sell it on CL/Ebay or recycling it?

I set it up, I say, "Alexa play sonos" response: "hmmm to do that, enable your sonos skill in your alexa app, after enabling skill just say Alexa discover devices" The skill is enabled and I say "Alexa discover devices" response: "I couldn't find any new smart home devices"..... Is this right?

I received the voucher for the CR100. It is not is US currency, and neither is the Sonos shop. Is this correct? If not, how do I switch to the US side so I can place an order? I don't want to pay for shipping from Europe. Thank you.

I have invested in a Soundbar and 2x Sonos One for 5.1 Dolby. Playing Bladerunner blue ray via Xbox is impossible as the 5.1 results in voices being inaudible. It all works if I set the Xbox to uncompressed stereo rather than uncompressed 5.1. This is NOT what I bought the system for. In simple terms the system is NOT fit for purpose. How do I resolve this? When will it get fixed. Tried nighttime mode, tried voice enhance... non of them work.

Hi, why does my Sonos drop it’s volume in one room when somebody is using an echo dot in another room. The units are not even connected together as I run them separately.

Is it not possible if you have Apple Music to say. Alexa play Bruno mars from Apple Music? Alexa keeps saying something went wrong. I don’t get it.

Do you sell reconditioned or scratch/dent units?

I'm looking to be able to play different music in 5 different rooms and have them be controlled individually in their respective rooms and centrally from a computer/smart device. Is that something sonos can do?