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The Sonos Amp will be available in february for me. I am now contemplating the setup for my tv-living room. I would like to hook the Amp to the TV. I have a discreet setup with no cables/wires showing, Ideal for me would be if I can use the wired connections on the amp for the rear speakers and my two planned Play5 gen2 as fronts. Would this be possible with the Amp?

I'm looking for a full list of Ports to give to IT provider where I have installed Sonos equipment . Its a corporate network and security is quite tight

I have a midi controller set up with Logic X. I'd like to run the sound currently being output on the Mac's speakers to a Line In on the Sonos system so I could hear it with the Sonos speakers. How do you make that happen? Thanks

I recently bought a Sonos Beam which i am really enjoying. After i bought it i realized that it could not be used with Alexa multi room music which was very disappointing. I have been trying to find out if i can use an Amazon Echo Input with my Sonos Beam and then add it to my multi room music in the Alexa app using the Input. I feel like this is just too easy of a solution and there has to be a catch. Any help is appreciated.

Hi all, I have a Playbar and Sub in my living room and the sound is [b]superb[/b]. What I would like to know is for watching 5.1 enabled movies, does having Sonos Play 1s as surround speakers really add much to the experience? Thanks :) Haden

Apple-TV connected to TV. Sonos Amp (the new one) connected HDMI-ARC. Question will the AppleTV remote control the volume of the Amp like it does with the Playbar?

Hi, I stopped using Sonos players some time ago and I do not intend to participate in this forum any longer. How to remove my account from your servers? I can’t find the option. Maybe I’m not looking in the right place. Thanks

Hi - I've just changed my wifi router (we now have fibre broadband instead of ADSL, and needed new router to enable this), but now I have problems streaming music and radio via Alexa. Before this change, our two Sonos Ones (in different rooms) worked fine with built-in Alexa, as did our stereo pair of Sonos Play:1s with our Echo Dot. Following the change of router, I've updated SSIDs / passwords accordingly, but have now found that whilst Alexa responds to me on all devices (it will tell me the time, etc.), it will not play music / radio (when I ask it to do so, it will say e.g. "BBC Radio 1 from TuneIn playing on Living Room", but doesn't actually play it). My Sonos system still works fine for all rooms if I operate it via the Sonos app (e.g. I can play BBC Radio 1 from TuneIn, and music from Spotify, etc., if ask it to do so via the app). This is true of all devices, apart from one of our Sonos Ones which WILL play e.g. radio as a result of voice command, but it won't sto

Hi all, Hoping to get some help. I am looking to get a Beam to hook up with my TV and use my 2 existing Play:1 as surround channels. I have a 3rd party subwoofer I want to use with this system, am I best in connecting a Connect AMP to the network and connect the subwoofer in to that? Will the Beam see the Connect AMP as part of the system? Basically I want the subwoofer to have the.1 channel in the 5.1 Many thanks for any help.

Hi, Has anybody tried to reset the new amp? I’ve had to take it out of a restraunt and set it up in the owners house under a new login and music details etc. Any help would be appreciated. Thanks  Moderator note: We updated this article in October 2023 with new information below.This support article shows how to reset all of our products. The article will be updated if something changes with the introduction of new products. 

Has anyone taken a Sonos from the US to Japan? Does a US model work in Japan?

The Windows Sonos app doesn't seem to show the length of songs either in the queue or the library. I can't find anywhere in the options or settings to enable that either. How can that be shown? Sometimes it is highly relevant to choosing which cut(s) I want to play.

Setup question. I have a living room TV with a Beam, Sub, and two play 1’s as surround. I’m having two outside patio speakers installed Wednesday so we can listen to Music outside. I ordered the new Amp so I can use the outdoor speakers either for music or for the TV if a game is one inside. Does that mean I should run the beam off the optical and the new amp off the HDMI Arc input? I assume I’ll still be able to control the beam with my remote but sounds like I’ll only be able to control the Amp with my phone? Thanks for your suggestions.

I'm confused by this IFTTT applet. I want to stop all music on ALL Sonos devices if ANY Nest Protect detects smoke. I'd assume this is what most people want to happen in an emergency, however the applet only allows you to select one Sonos device to stop and one Nest Protect to use as a trigger! Am I missing something obvious? Presumably you can't have multiple versions of the applet for all the different permutations?

Recently purchased 2 x Ones to replace my Echos. So Alexa is already setup and configured to work with my Hue lights. The new One’s work well with the Hue Scenes, whole rooms go on and off easily. However, if I choose to pick one specific light to turn on or off I get: “XXX isn’t responding. Please check network or power...” The lights are all active in the Alexa app and I can turn them on/off from there. Help would be appreciated ?

Really need some help figuring out which way is up here. I want to use my speakers with my AppleTV for watching movies and listening to music. I listened to demo speakers at the store. To be honest, a pair of Play5s may just be enough for my taste, but would like the option for true stereo later on. The AppleTV can connect to the One, Play5, and Beam through AirPlay or I can do the Beam through HDMI ARC. If I if I just get a 5 to start and get a second one later, will they be stereo L/R or just two speakers playing the same thing? If I get the Beam and connect with ARC, will it set up a network that I can then use with non-AirPlay speakers like the Play1?

On certain movie scenes and songs, there is a loud vibration sound from inside the beam. As you look at it, it’s just to the right of the middle. Is this a broken part to the speaker? It has never been moved since I first unwrapped it and put it out on the tv stand.

Had a sonos one linked to my amazon music account controlled using the Alexa voice services for about 15 months and had experienced no problems playing playlists and shuffling music. In the last 3 months or so the sonos one fails to play the second song on a playlist. The music simply finishes at the end of the first song. Within the sonos app I am able to advance to the next song manually. Initially I was able to resolve the problem by relinking the amazon music account and voice services although it drops out every couple of weeks. When I went to relink this evening it has failed to resolve the problem. Whilst I might be able to resolve the problem in the next few days with continued efforts to relink I am not overly impressed with the fact that it keeps dropping out. All devices and apps are up to date. Would welcome any thoughts? Is this a known sonos bug with a fix coming, since it worked for 15months or so it would suggest software upgrade related.

my line in / audio input drops out in the evenings. I run my record player, via its own independent amp, into a ConnectAmp, supported by a Boost. The audio compression is set to compressed. I still get drop-out. It has just started however after an update... any ideas? I may have to go back to cables otherwise, this is no fun.

Has anyone successfully connected an iMac to their Beam? If so, what input/output did you use?

I've been thinking how I would make my Sonos One temporarily portable for use on patio for an hour or two. Has anyone tried a portable battery with an AC outlet like this http://a.co/fVsXngp ? Not sure how well it would work or how long it would last but might be an decent option in a pinch.

Hey all, New to the Sonos community. Not sure how to ask this question. I was recently given a Sonos Connect XP90. Can I only connect this to an amp and to wired speakers, or can i use this to connect to wireless speakers?

Hi I have a Sonos Amp Connect and Sonos5, both are connected by cable to a router. I recently added a Mesh network (TP LINK Deco 5) that is connected to the router and defined a separate Wifi network (with a different name then the one I have on the router). Since I added the Mesh network, my iPhone’s Sonos app can’t find Sonos on the network. My phone is on the new Mesh WiFi network. I used the app to put Sonos on that same new network and then I do see it on the app but after a few ministers the Sonos components switch back to the old WiFi network (maybe it is because it is connected by cable to the original router?). Anyway, I would like Sonos to be connected by cable but still use the new Mesh network. I’m lost.... Hope I was able to define the problem clear enough... Thoughts?

Obviously not an expert on this but struggling with setting up my turntable I bought a project essential III as recommended on sonos site, and having a sonos 1 and two 3’s I also invested in a sonos 5 having been told that I could connect directly without a connect However I can’t get any sound when I connect directly and now a bit of googling seems to suggest I might need a preamp as well? All help gratefully received as this is proving quite a painful and expensive way of playing my old vinyls ! Thanks in advance !

Having problems playing Spotify through voice control, Alexa saying 'sorry, that device is off line'. No problems playing through an app control. Deeply frustrating! Any help welcome!