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I have had Sonos is the home for over 14 years with no issues, however we have recently added the beam which is connect via ARC to our sMSUNG tv. We are experiencing daily drop out where we have no sound from beam, to resolve we have to unplug, and re connect....The speaker selection keeps changing from Receiver to tv speakers, so annoying.....advice please

So I just bought a fire Cube for my TV. I also have a Sonos Beam. My TV is from 2015 and doesn't have HDMI Arc or optical input, so using the adapter I connected the beam directly into the cable box optical input for sound. Now I bought the cube and have it into an HDMI input but cannot get sound at all. Does anyone know what the solution would be to my overall setup so that the beam provides sound no matter what input I am on? I realize I probably need some sort of adapter but I'm not sure which one or how it should be setup. I really appreciate any advice/input. Thank you!

Glad to see we finally have proper Alexa integration with Sonos. Have been using Sonos speakers since the company first launched. I currently have a bedroom setup consisting of a Playbar and a Sub. Separate to this, I have an Echo (that I use primarily for news, not music). With the release of the new Sonos One with built in Alexa, I'm thinking of ditching the Echo and adding two Ones to have a proper surround setup My questions: If I ask Alexa a question (weather, news), will the response be played back across all the speakers in the same room or just one speaker? If I ask Alexa to play music (from Spotify), will it be played in just one speaker or all speakers in the room it is paired with? Thank you

My friend convinced me to buy Sonos, and he showed me how to get music streaming to it. But he likes to mess with people. So every time he's over at my house now, he changes the music stream from his phone - just to fluster everyone. I've changed the Sonos password online (i.e. from a Windows computer, via web browser, log in to sonos.com and change my Sonos profile password). As I recall, that's the same password I used during the Sonos speaker setup. But after changing that password and restarting the Sonos Mobile app on my phone, I am still able to access my Sonos system without being prompted for a new password. How do I lock my prankster friend out of Sonos while still allowing him to use WiFi when he's at my house?

I'd like to get a 5.1 system but was wondering how well the Play:5 works instead of the Playbar. Hoping to use the Play:5 as a great music source for other times when not watching movies.

I have a Beam and One currently. The speakers are in adjacent rooms and I'd like them to always both play by default when starting music. Anyone know of a way to do this? Seems like something basic that should be supported.

I just ran the most recent update of the controller on Mac (version 8.2, build 39247040). I notice that Pandora created a new subfolder of "My Stations" and inside of that, my stations are sorted by date most recently played. I'm sure that was requested by some users, but is of no use at all to me. I want to browse channels alphabetically as it has been. Is that a preference I can change or is this the new sort order we all have to use now?

When I browse artists in music On this Phone, an album art is pulled and displayed as an icon for the artist. When I browse Music Library it does not. I’d like to suggest an updated to fix this please.

Hello all, I have a Playbar on its way and have been reading up on here for a couple of days. I have a Samsung LED TV with optical out, Xbox One, Tivo (Virgin Media), Minix Neo U1 and Samsung Blu-ray. Eventually I'll have the Sub and maybe 2 Play 1's for rear surround but for now it's just the Playbar. What's the best signal for the Playbar only, does Dolby 5.1 make any difference over just stereo from the TV?. I don't mind taking the time to get 5.1 through the optical TV output if it makes a difference if it's worth the trouble.

Just got a Play:1, set it up successfully with my i Phone added another i Phone and i Pad. All working fine. Down loaded the Windows Controller. When I tried to connect to my existing system I get the message "No existing Sonos system could be found" Any help would be welcome.

With the latest sonos app causing the ability to control my sonos speakers from the lock screen now unreliable and missing, I'm searching for alternative ways to easily adjust the volume or pause/stop the sonos with a third party remote control.....either hand held or wall mounted. It is quite annoying to have to unlock my phone, open the app all just to adjust the volume or pause music. Who has used 3rd party remotes with success.....which ones did you use? FWIW, I am wanting this to control the older Sonos Play:1 speakers. I have 3 of them......all mounted high and out of reach.

Hi. my Sonos shows Family Room (+Sub), but no sound is coming from the Sub. I have been troubleshooting this for days. Forced Sonos speakers to be on the 2.4GHZ bandwidth by renaming a dual band router, made each speaker have its own DHCP reservation on my router, tried hardwiring an ethernet cable to the playbar. Under Advanced Settings / About My Sonos, It shows both Playbar and Sub, but it states "Warning: Your wireless network will not support the use of a Sub or surrounds with your Playbar". It worked perfectly for 2 weeks when all new, but have been having a lot of troubles getting it to all work smoothly again. The playbar kept losing its connection, but i think I got that sorted at least. Please help!!, as this is getting very frustrating for such an expensive sound system. Thanks,

Hello, I am considering replacing my old classic amplifier+CD+bluetoothReceiver with a Sonos Amp. Since it will be connected to my turntable, it shoul be great. However, apparently I won't be able to listen to my LPs using my headphones, am I right?

I have two Sonos Play1’s on the same network. The Sonos app sees both players as separate rooms, and currently, the app can play the Sonos in either room (as expected) What I would like to be able to do is to add an additional level of security so that anyone using the app to play music would have to add a password or something similar to play music in a specific room. The reason I need this functionality is because the two Sonos Play1’s I have, although they are connected to the same network, they are in different buildings. So with the current set up, someone in Building 1 (Room1) is also able to play the Sonos system in Building 2 (Room2), which is clearly a problem! If there is a solution to this problem, could you please advise.

I've been looking at speaker stands and wall mounts for my 5.1 Sonos system arriving tomorrow. I have Sonos One's as surrounds. My wife saw the Sonos Shelves and she become fond of them and would like to get them. My question is do you seen any disadvantage of using the Sonos Shelf instead of a typical wall mount for surrounds. I just want to be sure just in case we go this route. All the pictures I've seen seem to be of solo speakers not in a surround system. Thanks

Hi, I have a HiFi system consisting of an amp and 2 speakers. I would like to attached a Sonos Connect and link the amp output to the Sonos Connect input. I understand the Sonos Connect automatically detects input. My question is if this also automatically turns on any other Sonos speakers I have at home? I would like to achieve the following - when there is music playing on my amp, I would this to turn on all my Sonos speakers and start the music playback on all of them. Please note that I cannot do the other way around, which is linking Sonos Connect output to amp input, due to the nature of my set up. Thanks!

I was told to post this in the community. Who do i have to contact to talk about adding an option to add LINE-IN to the FAVORITES MENU Thanks, Sonos is awesome!

Can I connect my Project Debut Carbon Esprit SB directly to Sonos Play 5 (Gen 2) without the use of an amp?

Hey there; I have a house full of echos, dots and sonos speakers. In general, my Alexa Sonos skill is not working well. For example, I have two Play Ones paired in my kitchen as "Kitchen". When I say, "Alexa, play Billy Joel in the Kitchen" she says "Shuffling songs by Billy Joel on Kitchen" -- but no music plays in the Kitchen. She thinks she is streaming.... I have deleted all my smart devices, and reinstalled, etc. Not sure where to go from here. I was hoping you guys might have some troubleshooting suggestions. Thanks, Mark

Hi, I wonder if using 4 120W 8 ohm speakers in parallel in a Sonos AMP is safe? I know that each channel in the AMP is 125W and I'm afraid of damaging the speakers if I turn up the volume to high. Please anyone help me here? Thanks!

I have an Echo Show in the kitchen, Beam in the living room, and a Sonos One in my bedroom. If I stand 1ft from the Show and issue a command, the Show, Beam (15ft from the Show), and sometimes the One (25ft from the Show through a door) will perk up as they hear the wake word, but instead of the Show responding one of the Sonos devices will. Usually this is the Beam. Echo Spatial Perception SHOULD be able to tell I am closest to the Show and therefore expecting a response from the Show. Instead, if either of the Sonos devices hears the wake word they will respond although the command was not meant for them. I’ve tried factory resets, enable/disable the skill etc to no avail. Has this happened to anyone else?

my Sonos has some troubles lately. 3x Sonos 1 and 1 Sonos 5. Music takes some time to load, plays for 2-3 seconds and that waiting for about 5 seconds and then continues. WiFi in my network seems ok, 3 UniFi access points throught the house all wired to the router. What could be the problem? I sent in a diagnosis to Sonos: number 947289968 Anyone have suggestions?

Hello :) My Blu Ray is the Sony bdp-s3700 and TV is Sony kdl 32w705b. Will I be able to transcode DTS to Dolby Digital with any of these?

My Sonos Play 1 serial number 7828CAA9FD4C3 has been stolen from my premises last week. Is it possible to track it and block it? Many thanks in advance

Hi to all I'm looking for a sound bar to use in multiple videoconference rooms. Because Beam has several microphones integrated, is the the possibility to use in some way to listen and speak using software like Skype, Teams or Zoom? Thank you. Ciao ciao