Answered

I have a CD player on the line-in of a connect amp, grouped in Sonos app. I want to play CDs to my Play 5's and use Alexa as voice control. The Play 5's work great with Amazon Music as a source, but Alexa discovered the Connect Amp as a speaker, not a music source. Have not yet found the key to getting my CDs to play. At this point, im not even certain i have my amp confogured properly in the Sonos app, since it seems to want a music source identified, even though i want to use the line-in. Maybe i should just delete all and start over.

My playlists usually run to 100+ tracks. I have them in a random order. I'd like to ask why does the Sonos system repeat the same track three or four times even though the track is only added once? This happens even when the shuffle feature is used.

Loved the functionality of Alexa on my three Sonos One speakers when I bought them in September (voice control at last!!), though I did notice little glitches here and there. However, one by one, the speakers stopped responding to voice commands, and after procrastinating for awhile, finally went through the steps of re-setting everything. To be clear, I can control the Sonos speakers flawlessly through the Sonos app. The devices all show on the Alexa app. When I call Alexa, it either doesn't respond at all, or says it cannot understand me right now. Ran diagnostics on Sonos app: 1895040296 And yes, the mics are on (double white lights are showing on all speakers)

Dear Experts around the Word, please help me to understand how Sonos Boost works technically. I would nee this informaiton for my Network design. [b] CONTEXT:[/b] * Let's say there are 4 Sonos Connects on WIFI connected to a wireless router * The wireless router creates a WIFI e.g. SSID "homenetwork" with password "xyz123" * In this case, all the Sonos Connects are hooked on 2.4GHz on "homenetwork" as Sonos Connects does not operate on 5GHz but only on 2.4GHz * The wireless router provides IP addresses to all Sonos Connects * Any Sonos apps (on mobile phone) can control the Sonos Connect units as long as the mobile phone is on the "homenetwork" [b]QUESTIONS[/b] 1) Are my assumpitons above correct? [b]NOW WHEN ADDING A SONOS BOOST[/b] * If I add Sonos Boost (with help of the mobile app "Add Boost or Bridge" in the settings menu) * Connect the Sonos Boost with Ethernet cable to my wireless router (that provides the "homenetwork" on the air) [b]QUESTIONS ADTER ADDING SO

My SonosOne microphone only works once each time I turn it on. I have reset a couple of times, including deregistering every device in the house from Alexa and Sonos and starting again. Same problem continues. Please help.

I have had a Sonos One for over half a year, Alexa voice service used to work on it like a charm until I upgraded my old router to Orbi. Ever since Alexa fails with the message:" Sorry I have trouble understanding right now please try a little later", I have tried many different fixes but its only a matter of minutes to hours (depending on the fix) for Alexa to fall back into the same error: - Replug the Sonos One results in Alexa working for 10-15 minutes before the error - Re-registering Sonos results in Alexa working for 3-4 hours before the error - I have tried many more: Resetting my modem/Orbi/Sonons, Setting up Orbi's Satellite after I setup Sonons, changing the 2.4Hz channel of Orbi to 6 instead of the auto(3). I have sent my diagnostics to Sonos and they found that my Sonos speakers are not communicating with Amazon. Does anyone have a similar problem? Can you think of something else I can do? My system: - Pace 5268AC FXN (AT&T Uverse modem in bridge mode) - Orb

Does Sonos is planning an update for Android users to be able to listen video streaming services through Sonos speakers. Reference: I just bought 3 Sonos One speakers.

kiss is my goal but per the usual app gyrations, Sonos app is anything but simple, for me. As the Dao talks about, everyone else is sharp, I alone am dull and have no end of confusion using this system. How do I find my likes across several devices that I use to control my play1 and 5? I’m talking real basic here as playlists and likes are scatter across 3 iOS, 1 Android, and one iMac.

Trying to play music on my sonos one using Alexa and my Deezer account. Alexa is saying "Playing song from(my choice) using Deezer" but nothing is playing. Any ideas folks ?

I have a Sonos one in my bedroom and kitchen. I used to be able to ask Alexa to play music while in one room (say the kitchen) and it would only play in that room. Now it’s playing in both rooms automatically and I never changed any settings. It’s very frustrating. How can I stop this from happening?

Hi I have a system with 2 x beams 1 x playbar 2x Sonos speakers 1 x Sonos Amp running 2 ceiling speakers. I also use a Bridge My broadband is good with speeds of circa 30 gigs If I am playing music from 1or 2 speakers in a group the system seems to work fine but when I have all the speakers on in 1 group it starts cutting out, stopping & skipping I did a bit of reading and twice tried the trick of switching everything off including the router & switching router back on followed by each speaker individually but it made no difference. Diagnostic which was taken a minute after a skipping episode is 763375353 Regards

If I have 3 sets of speakers connected to one Sonos Amp (living, kitchen and bedroom) Can I play different music through the seperate speakers Can I select to play sound through only one set of speakers ? Cheers Andy

Hello From a few days I knowing Sonos controll API form https://developer.sonos.com/reference/control-api/ Actualy I did it auth process as well, and now I just to try play mp3 file form HD using Sonos API. Unfortunately i can't find simply way to play any mp3 file using API. Could someone show me simply way to do it ? Only what I'm found this is play from url https://developer.sonos.com/reference/control-api/playbacksession/loadstreamurl/ But this means, each file first should be must upload to service and next play. I'm wondering how it is working on my Sonos application in Android. There I can just choice file from my phone and play. I would like this same results. It is possible using this API ?

This is weird, and it had never happened before (or I didn't realize it): I have Sonos One's, in the living room and in the bedroom. It's happening that, if I say "Alexa play" and I say it in the living room (a pair of Sonos One's), it responds to me, but it starts playing music in the bedroom (a single Sonos One). The same happens the other way around: I say play or stop in the bedroom, the device acknowledges the command, but execute it in the other room. It does work properly if I name the room, but I didn't need to specify the room before. All of this started to occur right after I was experimenting with Alexa groups (where I tried to create an "everywhere" group). Have any of you had the same difficulty?

I have created a few Sonos playlists and I would like to copy the playlist songs to an SD card for playing in the car. I've searched and searched but all references I find refer to uploading songs or playlists to Sonos, I cannot find any references to how to download/export a playlist to other devices. Is this possible? And if not is this a feature that can be considered for future updates? It is an incredibly simple feature to implement so I am amazed it hasn't already been implemented, and it seems a shame to spend so much time building playlists in Sonos that I can't make use of on other devices. Just to clarify, all the songs I want to download/export are on my network, i.e. I'm not talking about downloading anything from any streaming services. Thanks Mark

I've setup my Sonus home cinema system - which comprise of a Playbar, Sub and two Ones. I thought switching my TV off will also power down my sonus system. Is that not the case, or is there a setting to do this. Please advise

Is it possible to have one of my remotes (Sharp TV remote or Dish remote) turn up/down the volume to my Sonos Beam instead of me getting up to manually do it on the sound bar? Or maybe Sonos has a remote i can use? I went to advanced settings/allow volume control on home screen and turned it off. This is so that I could control my volume to my cell phone's volume buttons WHICH INTERFERES WITH THE SONOS VOLUME. I just want to use my remote but when I do the sonos volume stops and the tv volume takes over which is crap. By the way: no where does it say I had to restart my phone each time I turn a command on/off from the Sonos settings. Gosh I turned up the volume on my cell and suddenly Sonos volume also went up too. I just want to know if I can make my remote turn up the volume FOR SONOS volume to work. Right now the remotes volume is down to 0 so that the Sonos Beam volume can work. Again a yes or no, is it impossible to make my remotes work the Sonos volume? Thank you in advance

When i play an episode of a tv series from my plex, the sound will not work on the Sonos soundbar. After 1 or 2 seconds it is not playing anymore, if I switch to TV speakers it's ok. The red light is showing on the end of the cable Soundbar side. The Soundbar works ok with the tv and via Spotify. Anybody an idea??

With the Playbar connected to a TV, can you pair a single Sonos One to the Playbar or do you need 2 Sonos One’s? Couldn’t seem to pair just 1 of them for TV sound...

Did an app update remove access to this feature? The setting are not there under room settings

Currently running playbase, bridge, sub, play 1's for surround and have play 5 as room supplemental if needed. The base and bridge are direct wired into my Netgear Orbi router. Speakers are updated and current as of 03-25-2019. During all modes of playback the surrounds are clipping, it is incredibly annoying. I submitted diagnostics several minutes after the most current episode (conf code 332641865). Appreciate help if able.

So I have a Sonos Beam with Alexa, as well as two Play Ones in my room for surround sound. Whenever I say Alexa, then a command, I only hear the voice out of the Beam. Is there anyway I can hear the voice out of all of the speakers?

Slightly odd problem which started last week. When asking a Sonos One/Beam to play something, it is automatically grouping together all other Alexa-enabled Sonos speakers to play it. This is despite them not being grouped or other speakers even playing something else at the time. Earlier today, with the Sonos app open, I asked the One in the kitchen to play Radio One and watched in the app as it lumped all the Alexa-enabled speakers together to play Radio One - even though they were already in use playing other things. It doesn't seem to include the Play:1 in my set-up, though. I have a Beam, two Sonos Ones (not paired together) and the Play:1. If it helps, my diagnostic number is 1910432264. Thanks in advance (and hope!).

Has anyone had problems pairing Sonos playbar, etc with Samsung Q9 TVs ? A couple of reviews on Best Buy indicate that this is a problem. Would like to know before I purchase the TV

Hello gang. I am a long time SONOS user and love the system. i am up to 4 Play 1 speakers now and recently got the play base. I connected the base up to the TV and it's working perfectly - thank you SONOS. I am turning 2 of the speakers into rear surround sound for the playbase but my question is regarding my existing sub. I already have an amplifier with a nice sub. How can i link my existing sub to the system? i don't want to shell out $700 on a sub when i already have one. I was looking at the connect but some posts i read say it's NOT possible. Since the posts i found are a bit dated i rather ask and see if there some new updates to solving this issue. Thank you in advance.