Skip to main content
Richkan
Contributor I
October 28, 2020
Answered

Cannot connect Playstation or Playbar. no router changes.

  • October 28, 2020
  • 4 replies
  • 142 views

Neither device will connect. Sonos cloud issues?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Airgetlam

No, Sonos has no ‘service centers’ per se. If you call Sonos Support directly to discuss it. There may be other options, should there be a hardware failure. 

4 replies

controlav
controlav
Lead Maestro
October 29, 2020

If your Playstation has a network issue, seems unlikely that is a Sonos problem.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
RichkanAuthor
Contributor I
October 29, 2020

Thanks. I have no connectivity issues with several other wifi enabled home monitoring systems. My playbar power light will not stay on. Goes black. Playstation is on but not connecting. Will Sonos service their devices in Santa Barbara?

Richkan

 

Airgetlam
AirgetlamAnswer
October 29, 2020

No, Sonos has no ‘service centers’ per se. If you call Sonos Support directly to discuss it. There may be other options, should there be a hardware failure. 

Bruce
RichkanAuthor
Contributor I
October 29, 2020

Bruce,

I'll call support. My devices are 7-8 years old. 

Thanks,

Richard

Terms & ConditionsAccessibility statement