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paulandlouise
Contributor I
November 1, 2020
Answered

Checking my system for interference

  • November 1, 2020
  • 6 replies
  • 231 views

I have always been able to key an IP address in that sonos gave me and that gave me a colour chart representation of how all my speakers are working - that no longer works - I’ve submitted a log - went to Twitter to tweet the support and that’s gone also - anyone any idea how I can view my system info myself ? I’ve just moved my boost hence why I was checking -Thanks 

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      Best answer by amun

      I just use the format http://x.x.x.x:1400/support/review and it throws up the support info - at the bottom is Network Matrix

      I’m not on the latest version, though

      6 replies

      amunAnswer
      November 1, 2020

      I just use the format http://x.x.x.x:1400/support/review and it throws up the support info - at the bottom is Network Matrix

      I’m not on the latest version, though

        ClausN
        November 1, 2020

        Use the IP address of a player, not the Boost.

          paulandlouiseAuthor
          Contributor I
          November 1, 2020

          Thanks so much - Sonos always told me the issue was interference  continual drop outs - well fine with one speaker and maybe 2 but the more I added I. The more individual speakers dropped out .couldn’t see from where the interference may be coming from  - anyway moved the boost today and seems ok - did what you both said - now my first column is all green going down - the row across from the Boost is a mixture of yellow and green - I thought using the boost they would be all green now ? Is my assumption correct ? Or is some yellow ok ? 
           

          thanks

           

          paul

           

          ClausN
          November 1, 2020

          You should be ok with green and some yellow. The matrix shows a snapshot of your system, and the matrix can vary during the day.

            ratty
            ratty
            November 1, 2020

            the row across from the Boost is a mixture of yellow and green

            The row colours reflect the signal strength between nodes. Obviously depending on distance and intervening house construction this will vary. Yellow is fine. Orange will probably work. Red would be cause for concern.

             

              paulandlouiseAuthor
              Contributor I
              November 1, 2020

              Thanks so much everyone - first time user of the community - your help and advice with sorting this has been brilliant - thanks Paul :-)

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