Portable speakers

My Sonos Move is stuck on white signal and does not respond tu any command. I cannot shut it down, charge it, or move it to Bluetooth mode. When I try to reset it by pushing the power button for 10 sec nothing happens.can you please help me ?

I have found a workaround to get a Stereo pair of Move 2 speakers to play stereo while on bluetooth! The caveat is that you can’t use the SONOS controller app but it will work with other streaming services.Use the SONOS app to create the stereo pair. Configure your mobile devices hotspot to be the same as the WiFi network your Move 2s are currently connected to. When away from your local network, enable your hotspot which will allow the SONOS speakers to connect back to WiFi and maintain a stereo pair. In bluetooth settings, select one of the Move 2 speakers which will connect the stereo pair. Stream or play downloaded music from an external app (Deezer, Spotify, etc.)Enjoy!

Hello everyone. I have spent many hours researching but I’m struggling to understand if I can pull off what I’d like to do.Our TV room has built-in, hard-wired speakers and a Fire TV Cube that provides all of our video streaming services as well as Amazon Music Unlimited. The Cube is hooked up to my receiver via HDMI so all of its audio goes to those speakers. I can walk into my TV room and ask Alexa to play jazz and she does. Life is grand.I want to expand this capability outside to the pool area, and since Amazon has no water-resistant Echo devices, I have ordered a Sonos Move 2. I was hoping to use the Cube’s Alexa to tell the Move 2 what to play before I head outside. I think this is possible?Ideally, I would like to also have the ability to ask the Cube’s Alexa to play jazz “everywhere” and have the same music playing in the TV room as well as the pool area, but this is where things get complicated. I don’t think the Cube’s HDMI output is part of MRM, so I started looking into how

Hi everyone,I’ve been using my Sonos Roam for just over 2 years. It is always plugged in via USB-C and connected to my WiFi network. Today, while I was listening to music at a moderate volume, the speaker suddenly started making a very loud and disturbing buzzing/crackling noise. The volume of the noise was much higher than normal playback, even though the music volume was nowhere near maximum.I tried to manually turn off the Roam, but it wouldn’t respond to any button presses. After about a minute, the noise stopped by itself. When I picked up the speaker, I noticed a strong burnt electronics smell coming from it.Now, it's turned off and I’m quite worried it might have a serious hardware failure.Has anyone else experienced something similar with their Roam?Is there anything I can try to reset it, or is it completely dead?Given that it seems like a hardware failure shortly after the 2-year mark, does Sonos offer any kind of support or goodwill replacement in cases like this?Thanks in a

I'm not new to Sonos. I've been there for the good and well of course suffering the bad lately. I have roughly fifteen devices and have replaced a number of those over the years. I've been pretty happy until the recent app debacle. Recently I decided to upgrade an old second gen device with something newer in my bedroom. Rather than go with an era 100 as I was planning, I decided to take the opportunity to upgrade my move. I relocated my Move to my bedroom and bought a Move 2. Sound is definitely an upgrade but the connectivity is atrocious. At least once a day, the app stops being able to control the volume. I can't even use the buttons on the device. They fail and show red on status when clicked. Yes I can restart things and get it back to a functional state but this has become a regular thing. I'm so annoyed that I'm planning on returning it and going with the cheaper sonos one and putting my original, reliable Move back into duty.Is there any reason I should keep the Move 2? Has an

New generic batteries don’t seem to work ?   

Since I had issues with my Move 2 and getting “access denied” when trying to play to my Move2 from music on my external hard drive attached to my router, I decided to get a state of the art router - Netgear RAXE500 and rebuild the network. Setup went well, all Sonos devices connected without any real issues. Loaded music on the external hard drive connected to the router, created the shared folder all seamlessly. Here is where the app fails. I can create a “favorite” from a specific folder on my shared drive, the app names it from that folder and I cannot change the name, I can’t add to that favorite from a different folder. To bypass that I figured I will create a playlist with all my folders and just make a “favorite” from that. Wrong… the app doesn’t let me create a playlist. My workaround was using my computer. Not only on the computer could I rename a favorite if I wanted, I was able to build my playlist, name the playlist and then send it as a favorite from there. Could NOT do th

Hello to All!I bought a sonos roam 2 on this week and have a lot of pleasure with its sound. But my main aim is common sound device for all purposes. Using sonos as speakers for iPhone was really cool. It’ll be very convenient to use sonos just as PC speakers. And via WiFi. How I can do it? 

I set up four Move2’s at my condo’s pool and want to be able to set a specific time (e.g. 9pm) for the speakers to turn off.  I know I can set the timer up to 2 hours, but I want the ability to auto shut off at 9pm.  I cannot find this functionality on the app, seems like a simple tweak fo the app.

DId I just waste $366 on a Sonos Move 2? I have a Port, Playbar and a Move 1 all working seamlessly. Products are rather pricy so I buy something when I can and decided to get the better sounding Move 2 and just keep the Move 1 in my bedroom. I just got the Move 2 today and it installed perfectly, it loads the playlist off my drive connected to the router like it should, but when I try to play anything from that drive I get an “Access Denied” error with no explanation of how to fix it. This is where I ALWAYS play my music from and it works fine on all other devices. If I can’t play music from my external drive on my Move 2, should I just return it? If it does not play that music, it’s worthless to me.

I have a home full of Sonos. Have had them since 2008. For the past five years or more, the app and products have gotten less reliable and glitchy. Now, I can add to the list the orange light brick of a Roam. I’m not going to call support or attempt to get a new one. Other attempts at support have resulted in zero meaningful help. Once in every room. I’m now not replace defective Sonos products. Totally disappointed. I’ve been loyal, now feeling scammed with crappy products and service. Once I used to recommend Sonos, now… I just for each one to fail before moving onto to another brand   Roam bricked. Move glitches. App randomly plays, stops, plays. A totally unreliable experience all around. Sad

Even after factory resets, unable to update and set up speaker.

Hi , I have a Move and Port in the same network . If I try to connect my Move to my Iphone app S2 the Move isn’t accessible. I need to make a Group with my Port to chose a Station and then disconnect the Port to be able to connect to my Move . Over voice control the Move is  accessible alone ? Before i have the Port i used my Move with a old Play5 with the App S1 . After replacing the Play5 ( defect ) with a new Port I switched also to the app S2Is there a problem with the Move ( 1st Generation ) and the app S2 ?  

I have a Roam speaker. It's a DVT model. Since I try to think eco friendly I mostly want to repair stuff. My bass speaker is ratteling. Since there is no warranty on this device. Is there any possibility to repair/replace that speaker and not to throw it on the wastpile.Kind regards

Used to sing praises of Sonos and usability.  What happened?  Is it the new app.  Spent over an hour just trying to get roam 2 connected to network then tried to use with roam gen 1 as a surround.  Not a fan anymore.  Won’t work.  How did things change with Sonos overnight????? 

My Roam 2 was working fine this morning. I turned it off during a phone call. When I pressed play again, I got a “Not connected. No products found on [name of my wifi network].” Each time I went to System settings and had to reconnect it to my wifi network. I did not touch or change anything between the time I turned the music off and when I turned it on again. 

We have a pair (paired) Sonos Move in our sauna and have some issues with the connection being high jacked from other devices. Say my daughter is in the sauna playing music and after finishing up she leaves and turns off Spotify on her mobile. Then I go to the sauna and I connect to the Move and play music. Then, if my daughter turns on her Spotify again the Move switches to her mobile, even though I am playing music. What's weird is that my Spotify is still showing as connected to the Move, but her Spotify, now playing on the Move is not showing any connection or even that a Bluetooth device is connected. She can also adjust the volume on her phone. How can you make the Move to not connect to another device while being connected to another device already? 

My Roam has, as it does occasionally, moved locations, so I factory reset it and added it to a different S2 system. Added fine, connected to wifi, all good, but it reports itself as “not registered”. There’s a “Fix It” button, which pretends to do something, but it doesn’t really.This happens using my iPhone, my wife’s iPhone, her Mac and my PC. The Desktop apps refuse to allow any other speakers to be used. The Mobile apps allow basic access to other speakers, but block access to actual music selection (everything is greyed out).Digging into the topology XML I can see that the reason the Roam is quarantined is “upnpovertls”, which is curious. (This translates to UPnP Over TLS).I have reset the apps, ensured I am logged into the correct Sonos account, and still this Roam will not register, it is still quarantined. 

I have sonos Roam SL and sub 3, someone knows how connect this stuff to my tv, due that only I listen music. thanks for helping me out Moderator edit: Changed SL to Roam SL for clarity

hello.Roam2 plugged into USB-C charger (5V - 3A) showing “Incompatible Power Supply. Roam 2 isn't charging properly”.It does charge to 100% (although discharges faster than I'd expect when power is turned off).have tried other adapters, same error.is this significant? thanks

Hello,I’m considering buying Roam2 as a remplacement of my previous portable speaker that I used for my pc. The pc is a few years old and has no bluetooth. My previous speaker (Bose) could be used either with bluetooth, or by being directly connected to the PC via USB.Is Roam2 similar? Can it be plugged directly to the PC without using bluetooth? Thanks a lot for you help!

Sonos Roam 2. second time dead now. Last time I had help from SonoS Service, thank you, great service👍. It happens again. Tried out Standard reboot, forced restart and factory settings. Nothing works. Status at the time is red light while charging and nothing else. Any ideas?

Cómo puedo conectar el altavoz a la televisión 

I have a pairs of Sonos Roam 2 speakers in stereo mode. One is 3-4 weeks old, the other a week old. Both were updated to the latest software while setting them up. When playing music, one of units cuts in and out. I have tried music from two different sources - it behaves the same. Both speakers have exhibited the problem. My guess is that this is a problem with the pairing software, but it is hard to tell. Any idea what is causing the problem? how do I troubleshoot this?

My Move speakers in my bedroom are set up as a stereo pair. If I grab one and take it to the bathroom while I shower, is it still in stereo? If I’m using it as a single speaker, I don’t want it in stereo. If it stays in stereo even while undocked, it’d be nice if there were a setting for that.