Portable speakers

The Equalizer Sonos Move 2 ist without Funktion, no change with Bass and treble.

My Sonos Move has stopped playing music. It is a stereo pair.I can control the volume and play/pause the music of the system on either of the units.Sometimes one of the units will suddenly work for a while.I have submitted diagnostics #***********Moderator edit: diagnostics number recorded and removed

I have been waiting for over 45 min for support (chat) after waiting for over 30 minutes trying to call Sonos. Why not help customers within a reasonable timeframe to make sure one would recommend Sonos, buy products again and shout its products from the rooftops? Who knows this community is able to help me out! I cannot use my Sonos Roam / not connect the Sonos Roam; the Roam is not recognized by my iPhone nor Macbook.I charged multiple times with two (10V) chargers, to be sure it wasn’t the charger that caused problems; After plugging a charger the orange light does shine for a few seconds and the white light on top starts flashing; Pressing the on off button does not cause anything; no sound, no difference in flashing lights; Pressing the play button long results in the top light flashing white and orange, as described in the support article, but no matter how long I press and wait, the light does not turn green; the WiFi is working. I uninstalled the apps on both my Iphone and Macb

I have had a Move Wall Hook for a few years now.  I wouldn’t say it gets a huge amount of use but it’s mounted in our bathroom and is good when having a relaxing bath. However on Christmas Eve and after 30 mins of being on the wall hook, the front face of the wall hook detached and my Move Gen 1 dropped from a height of 5ft on to a tiled floor.😭Needless to say, this hasn’t enhanced the aesthetics of my Move! If any of you have a Move Wall Hook, I’d be very wary of using it! 

I have a new Sonos Roam 2 speaker which I have connected to my Sony KD-43X800H TV via Wi-Fi, but the sound breaks up intermittently.I wish to try connecting the speaker to the TV using Bluetooth; however, my TV doesn’t have the A2DP multimedia profile which I understand is necessary for this connection.I am looking for an intermediary device to enable this Bluetooth connection to work.I hope someone has the answer!

As far as I can tell it seems that it is not possible to connect to a Beam 2 to play music via Bluetooth. However, Sonos makes the Move and Roam products which to allow connecting via Bluetooth. It seems it’s also possible to group a Move 2 and a Beam; what’s still unclear to me is whether you can then play music on the Beam (and possibly a sub it is bonded with) via Bluetooth connected to the Move 2? I’m really only trying to do this for music / podcasts, so it’s not the end of the world if it introduces some kind of sync issue for TV. Thanks!Moderator edit: Edited to specify Move 2 as with title, as Move 2 can but Move cannot.

After some time without use, being over the disconnected base the Sonos Move 2 doesn’t react when I connect the baseConnected directly with the USB cable to the charger the only reaction is Intermittently (every 10 seconds) on the front of the Move a white light comes on at the top and a red light at the bottomThen I tried a factory reset by pressing the bluetooth button and connecting again the USB cable, but it goes on Intermittently (every 10 seconds) on the front of the Move 2 a white light comes on at the top and a red light at the bottom.

My Move won’t reboot/factory reset and won’t play music, or except a firmware update etc. Sonos tech support were very helpful and patient, but the device can’t be fixed. I’ve replaced it with a Move 2.  Now I want to remove the Move from my account here https://www.sonos.com/en/myaccount/system/households/devicesThe usual way to do this is factory reset the device.  What’s another way of removing it from my account? 

My move 2 has Line in disconnected displaying. How do I reconnect it to my system? 

Are Sonos Voice Services available in Spanish (Spain) for Roam 2?

How can i connect a dj mixer to sonos move? What do i need? 

Almost exactly 2 years to the day after our Sonos Roam started making the ultra loud hammering noise and diagnostics were submitted it did so again this morning - scaring the bejesus out of us. So I come here looking for solutions and find many closed complaints mentioning “horrible”, “jackhammer”, “hammering”, “blaring”, “machine gun”. Evidently this occurrence, while rare, has been happening on at least Roams and Beams for at least two years with no fix yet.I’m curious how many others have had this and has it recurred for you, yet? Do you remember - while having your ears assaulted - to find and hold down the power button for more than 10 seconds to get the damn thing to shut up? Do you consider, as I did, hurling the device as far as you can out the door in disgust?

Help please! Move won’t update to latest firmware, I get error 37.  I’ve tried using iOS and Windows app.  I’ve Factory Reset the Move multiple times, it looks like it’s resetting, but doesn’t get the Green light, so in fact it’s not done a reset.  Move won’t group with the other speakers. It does show up on the App.  I’ve tried various modem and router power cycles (I know not related but thought I’d try).  Ideas welcome! 

With the new version of Sonos App I just can’t control my move 2 through wi-fi only with Bluetooth. Each time I try to update my speaker an error ocurres 

I have my sonos system that I’ve had for years connected to my Synology NAS drive. I control the system through S1. I recently got roam 2 that I was hoping to easily add to my existing system but have found out that this can’t be done. I’ve had to download the latest Sonos app and control it through that. I also can’t find out how to connect this ‘new’ system to my NAS drive to play my stored music. Is there any way my roam can be connected to my existing system or do I need to use it as a standalone system? If so, how do I connect to my NAS drive? TIA, John

Having issues using 2 Sonos roams at the same time.   Both “connect” but music will only play from one, when I try to apply changes for both to play, then sound goes away on both speakers, until I revert back to only one playing  

I have the same problem. I see it has been reported before more than two years ago and some other times all of a sudden the Sonos roam starts making a loud sizzling banging noise almost like an alarm going off. only way to stop it is to open the Sonos app??? What is it? And how can I prevent this from happening?

When I first set up my Sonos 2 Do I have to be on my own home WI? Fi? To set it up. I am having trouble getting it to link and play music.

Where on Sonos 2 do I press the button when the app says ”Make sure the light on your Move 2 is flashing white and green, then press the buttons on it to continue.” Another user asked this same question months ago, but there was no clear answer - only a link to User Guides I had already reviewed.   WHERE is the button?

I am trying to add move 2 into my existing sonos network.I have move 2 on the chargerI open the sonos app (ios)Wait for it to identify the speaker and nothing happensI then try Add speaker and app does not see my fully charged move 2HELP HELP this process is so aggregating 

This is my first time using Sonus and to say I’m disappointed is an understatement. I can't connect Qobuz, my preferred streaming service, and then I find out that I can't install Spotify either.  Absolute shambles of a product. Disgrace. 

this is now turning into a repeat offender, and I feel it needs to be resolved.My Roam speakers stop connecting to any other playing speaker when it requires an update, but the app does not notify me of the requirement. Even worse I have automatic update enabled but no update is suggested/pushed to the Roam speakers. it is frustrating that you have seriously crippled your apps capability finding music. Moving options so they’re harder to find (impossible even). Offering settings that aren’t honored.the least you could do is to pop up update required if that’s the case - instead, you break your promise to the customer to provide a seamless audio experience.  now for the discussion: Hoping this post will Mitigate some frustration But I’d like to know who else is having the same issue.   

I'm trying to add a move 2 to an existing system. It appears to add normally but I cant see it in App. I can see it on Spotify app.

Hi this Roam Sl must be the most useless thing I ever bought. Every time I go to use it there is no connectivity. Sometimes after half an hour of faffing about I get some but I’ve lost the will to live by then. I have it charged up. I have it on the same WiFi as my phone. I have reinstalled the app. It can’t find the speaker. Is it just to throw away? I’m very cross. I only want to play a few tunes ?

Recently bought Sonos Roam 2. Great product and satisfied almost 100%. But I am unable to make the Sonos mic appear on my Widows 11 sound input device list and hence cannot add the mic to the apps (like Teams). I have enabled Auto-TruePlay and mic LED is on. But still do not get the mic to work with any of the apps, including Windows own Sound Recorder.