My Sonos Move is stuck on white signal and does not respond tu any command. I cannot shut it down, charge it, or move it to Bluetooth mode. When I try to reset it by pushing the power button for 10 sec nothing happens.
can you please help me ?
Answered
My Sonos Move is stuck on white light
Best answer by Pools-3015
You have done the reset procedure wrong. Have a look at this page for the proper way:
https://support.sonos.com/en-us/article/reset-your-sonos-product
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+17You have done the reset procedure wrong. Have a look at this page for the proper way:
https://support.sonos.com/en-us/article/reset-your-sonos-product
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