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Best answer by Corry P

Hi ​@dannyfredwhite 

Welcome to the Sonos Community!

Sorry to hear about this issue you’re having with your Sonos Move playing with interruptions.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

You may find our Reducing wirelesss interference help page of use first, however.

I hope this helps.

3 replies

Rhonny
Prodigy III
June 20, 2025

There won’t be - there is no global issue with everyone’s Move. It’ll be local to you. 

Give us some information. 

    leo07
    Prodigy I
    June 21, 2025

    Without so much information, I mean; a common problem can be that and you only need to have a better connection to the internet, but please give us more information so we can help you better. :)

    Corry P
    Corry PAnswer
    Sonos Staff
    June 24, 2025

    Hi ​@dannyfredwhite 

    Welcome to the Sonos Community!

    Sorry to hear about this issue you’re having with your Sonos Move playing with interruptions.

    I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

    You may find our Reducing wirelesss interference help page of use first, however.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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