Portable speakers

Just got a new iPhone 16 which pairs with other devices. However it’s not pairing with Sonos move. Has anyone had this problem & how did you resolve it?

Hello, we have a problem with our Sonos Move 2. We have two of Them in the basement and one in the kitchen. If the one in the kitchen is Playing, and i want to go to the basement and play Music there, then when i start Playing Music in the basement, it cancels out the one playing in the kitchen, even though they are not connected or in the same group. What should we do?

For nearly 2 weeks now the battery % has been missing from the Sonos app for my paired Roams . I still see the battery  but it’s so small you can’t make out what % it has. I’ve updated the app 2-3 times removed and reinstalled and even had support on chat help me update the speakers firmware . Nothing has worked . Has anyone else had this issue ? 

Where the hell do I enter the code my iMac is giving me?  No screen on the Roam and nothing pops up in the phone app.  I recently upgraded to Sequoia and didn’t have a problem before.

I have a Sonos roam but the USB-C cable charger that came with the product now doesn’t charge properly. I keep getting a message saying it’s incompatible with my Sonos roam but it’s the one I got when I bout it?

Battery percentage went away on my Move? 

Hi All,This is a security question for the security concsous amongst us. I realise i sound like a paraniod android but I’m currently being cyberstalked and have reason to believe I have RAT (Remote Access Tool) malware on my home networked machines, phone and ipad.Some of these RATS are known to repopulate themselves to unsecure devices connected to the network that its on. For instance Smart Speakers, Smart Cameras etc. I know that a conversation i had with someone was heard by what i think is my Sonos Move 2 but i have no way of knowing for sure. So i am ultra paranoid.So far i have purchased a new laptop, new iphone with new sim and number, new router and now a new sim card as i use a 4G router. I found out all of these can share a RAT infection if they are on the same network given the right RAT Software.I have a lot of digital accessroies one of them being the sonos and im reluctant to get a new one if i dont have to, Can anyone difinitivly tell me if its possible for one of these

In Sonos App the battery level percentage is no more shown. How can is it possible? Thanks a lot for help 

Plugged in two wireless chargers for the roam 2 today and the chargers led is blinking red and not charging. I am using the adapters that comes with the chargers.

Hello,Can someone please tell me if it’s possible to connect a Sonos Roam 2 to my Xgimi Horizon videoprojector via bluetooth and then connect the Sonos Roam 2 to my Sonos Ray Soundbar via wifi and the phone app. That way can I have the sound from the video projector on the Sonos Ray Soundbar AND maybe the Sonos Roam 2 without any delay? I’ve attached a drawing to explain.Best, 

Hello. It looks like the Sonos App for iOS has lost its capability to provide the numerical battery percentage information. I am on the latest version (version 80.11.51). I see the percentages on the Sonos App for Android. Therefore this problem seems to be unique to the iOS app. The percentages used to be displayed even couple of weeks back, so it seems to be a bug added to the code in the latest iteration. I guess it keeps the developers busy :) Anyone else seen this issue? If yes, is there a fix in work?

Same as problem previously closed, neither of my 2 Roams will connect with other speakers, though I can connect them to SONOS alone.  My app is apparently up to date.  Any ideas please ?

Hello! I recently acquired a Sonus Move 2 and am curious on if it’s possible to connect my Sony HTZ-9f to it without having to buy any further equipment, is that possible? If so how would I do that? 

How to enable Bluetooth on the Sonos move speaker

Initially I had the battery % showing on the app for my Move 2 but seems to have disappeared whether on WiFi or Bluetooth. I thought Sonos had fixed this glitch?!

I have a new broadband hub and am not able to get my Move to work. I’ve tried the set up process. Sometimes the Move is recognised, sometimes not. I’ve entered the hub password and been told the Move is connected. It doesn’t work. I’ve tried Sonos support to no avail. One screen I opened stated that Sonos works on 2.4Ghz, my hub is 5Ghz. Is this the problem? The screen suggested splitting the hub??? No idea what this means. Any ideas anyone?

Sonus Roam wont play music. System sounds are audible but no music. Roam is recognized by controller on laptap and on phone. When Roam is powered on, mobile controller loses connection, but not laptop. Have rebooted phone, router and roam. Any ideas?

Hi there, I am new to Sonos having picked up a couple of s/h Play:1s with which I am very impressed. I decided to purchase a new Roam 2 as I liked the idea of using the voice functions etc. Last night I set an alarm for this morning and it didn’t go off. I have checked in the app and it is there set correctly and I have battery save turned off. I noticed that the lights were off on the unit and it wasn’t responding to voice commands. During the day I can see that it enters sleep mode with the lights off and non-responsive to voice. My question is, how does it work as an alarm if it goes into unresponsive mode? Am I missing something obvious?

Suite à un pb de mon sonos roam observé depuis quelques semaines qui s’éteignait alors qu’il était branché sur son socle induction Sonos en permanence (obligé de le rebrancher à un autre cable pour le “réveiller”), je l’ai réinitialisé à distance avec le SAV Sonos qui a fait le diagnostic en ligne et vérifié que l’état de la batterie était “parfait’. En rentrant de congés il y a quelques jours mon Sonos est éteint et même problème que tous les posts précédents depuis juin. Le Sonos se recharge avec le voyant orange actif mais impossible de rallumer l’enceinte (y compris par les procédures de réinititalisation usine/reboot en mainteant le bouton allumé etc.).L’enceinte a par ailleurs disparu de mon réseau sur l’appli. SAV injoignable, mon enceinte est inutilisable… et aucune solution ni message de Sonos à l’horizon… comment faire svp? MerciNB: j’ai une autre enceinte Sonos Roam et d’autres devices qui n’ont pas ce pb. Moderator Note - Translation by Google:Following a problem with my So

Compre sonos Move hace 1 año y siempre ha dado problemas en conexión wifi. Se realiza la conexión y cierro. Vuelvo abrir al cabo de 1 día o 30 minutos  y ya had desaparecido otra vez el Sonos en los dos android. He hablado con numerosos operadores Xat y teléfono y no me dan ninguna solución. No funciona Moderator edit:Google Translate-I bought the Sonos Move 1 year ago and it has always had problems with the Wi-Fi connection. The connection is made and I close it. I open it again after 1 day or 30 minutes and the Sonos has disappeared again on both Androids. I have spoken to numerous Xat and telephone operators and they do not give me any solution. It does not work.

Is the Move 2 compatible with a WIFI 7 mesh system? I had a Move and returned it because it wold not connest.  

I used to be able to see the charge percentage of each of my Roam speakers on the Sonos App. 

Sonos app is losing the system, and when I am able to connect it, during for example couple of hours system is lost several times. Music is playing but I cant get contact to it. Move. At first a year-two years ago it worked perfectly.

Hi,After upgrading the SONOS system to 16.4.4 (81.1-58120) I experiance massive problems related to my Sonos Roams Gen1.I have in total 3 Roams, 2 of them Gen1 and the last Gen2.However when one or both of the my Roam Gen1 are turned on the SONOS system gets very unstable or resposive.Problems experiance is that im not able to join/unjoin or control any groups in the entire SONOS system.Volume or play/pause is simply just giving me errors or just returning to the position it already was.Also the Roam Gen1 have worked flawless on 80.1, but now in the About Sonos System the Roam Gen1 does exist in the list but Version: <Number> (build 81.1-58210) and not showing the version 16.4.4 as it did until yesterday. So something is wrong, I have ofcause restartet the entire system, wireless and so on.But the problem seems to be related solely to these Roams after upgrade, and maybe when they are the Controller connected ones. I dont know. For now I did need to shutdown the Roam Gen1 just to

Sonos move 1 not working. All lights are off, it’s playing with a bass sound, tried factory reset and now not working at all. Help please  it’s been a brilliant speaker up until now