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Contributor I
December 3, 2024
Answered

Move battery replacement

So the replacement battery is still OUT of stock??

Is it ever going to available again?

Has anyone purchased a generic version?

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Jamie A
Jamie AAnswer
Sonos Staff
December 4, 2024

Hi ​@EvaQ, welcome to the Sonos Community!

I’m sorry to hear that you’ve not been able to purchase a replacement battery for the Sonos Move. I don’t have any information on the stock of our products and neither would anyone else in the community. In this case, I’d recommend you reach out to our sales team for further assistance as they’ll have the information on when it should be back in stock or alternative solutions for you.

I hope this helps.

1 reply

Jamie A
Jamie AAnswer
Sonos Staff
December 4, 2024

Hi ​@EvaQ, welcome to the Sonos Community!

I’m sorry to hear that you’ve not been able to purchase a replacement battery for the Sonos Move. I don’t have any information on the stock of our products and neither would anyone else in the community. In this case, I’d recommend you reach out to our sales team for further assistance as they’ll have the information on when it should be back in stock or alternative solutions for you.

I hope this helps.