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My Sonos Roam SL has stopped working. reset and reboot don't work? The status led does not come on at all. The only led that comes on is the charge led , which stays on permanent solid orange.

Hi, try charging the Sonos Roam overnight with a USB-C charger and power adapter. Make sure the power output of the brick and the cable is at least 5V/2A (10W). If the Roam still not booting up, call Sonos Support. 


Thanks for this, no change though, I'm afraid. Fingers crossed Sonos Support can help!


same issue


I couldn’t solve the problem with my Roam. I did contact Sonos support, though, who got me to try a few things - which didn’t work. Sonos then agreed to send a replacement, once I returned my faulty one. New work working OK now.


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