Skip to main content
Answered

My Sonos Roam SL has stopped working. reset and reboot don't work?

  • October 26, 2024
  • 4 replies
  • 433 views

My Sonos Roam SL has stopped working. reset and reboot don't work? The status led does not come on at all. The only led that comes on is the charge led , which stays on permanent solid orange.

Best answer by Anonymous0724

Hi, try charging the Sonos Roam overnight with a USB-C charger and power adapter. Make sure the power output of the brick and the cable is at least 5V/2A (10W). If the Roam still not booting up, call Sonos Support. 

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Anonymous0724
Forum|alt.badge.img
  • Lyricist II
  • 3 replies
  • Answer
  • October 29, 2024

Hi, try charging the Sonos Roam overnight with a USB-C charger and power adapter. Make sure the power output of the brick and the cable is at least 5V/2A (10W). If the Roam still not booting up, call Sonos Support. 


  • Author
  • Contributor I
  • 2 replies
  • October 31, 2024

Thanks for this, no change though, I'm afraid. Fingers crossed Sonos Support can help!


Forum|alt.badge.img

same issue


  • Author
  • Contributor I
  • 2 replies
  • November 27, 2024

I couldn’t solve the problem with my Roam. I did contact Sonos support, though, who got me to try a few things - which didn’t work. Sonos then agreed to send a replacement, once I returned my faulty one. New work working OK now.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings